Title: augustbindery's Replies | WordPress.org --- # augustbindery [ ](https://wordpress.org/support/users/augustbindery/) * [Profile](https://wordpress.org/support/users/augustbindery/) * [Topics Started](https://wordpress.org/support/users/augustbindery/topics/) * [Replies Created](https://wordpress.org/support/users/augustbindery/replies/) * [Reviews Written](https://wordpress.org/support/users/augustbindery/reviews/) * [Topics Replied To](https://wordpress.org/support/users/augustbindery/replied-to/) * [Engagements](https://wordpress.org/support/users/augustbindery/engagements/) * [Favorites](https://wordpress.org/support/users/augustbindery/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[USPS Simple Shipping for Woocommerce] no shipping options were found](https://wordpress.org/support/topic/no-shipping-options-were-found-24/) * [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [4 years, 6 months ago](https://wordpress.org/support/topic/no-shipping-options-were-found-24/#post-14999007) * I’m having the same exact problem. I just noticed it today. The plugin has always worked flawlessly and it was just used by a customer a few days ago without any problems. Now it won’t even display any USPS shipping options available in the Cart or Checkout. I’ve disabled every other plugin and reverted to a default theme and nothing. And on top of that, with the USPS simple plugin activated, it takes about 15 seconds for the Cart page to load, and I have VPS and not shared hosting. Something is seriously wrong. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more] How to send emails…?](https://wordpress.org/support/topic/how-to-send-emails-2/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [4 years, 10 months ago](https://wordpress.org/support/topic/how-to-send-emails-2/#post-14590107) * [@mbrsolution](https://wordpress.org/support/users/mbrsolution/) * Thank you for your reply. I’ll try to clarify a bit more exactly what I mean. I’m trying to use my WP email to send just regular emails to individuals. When I send from my host provider, it’s just a text-only email. I want to be able to send someone an email and have my custom header and footer appear in the email, which I created with the custom HTML email template. If someone makes a purchase through my e-commerce gateway, my site automatically sends them an email with the custom HTML, but I want to be able to send regular emails for communication purposes from my WP website that includes the custom HTML template (header and footer). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Major problem with new Woocommerce update](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [5 years ago](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/#post-14437291) * Abwaita, thank you!!! That worked! I also added the shortcode for the checkout page as well. I ran through a mock order and everything appears to be functioning again. I really appreciate your help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Major problem with new Woocommerce update](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [5 years ago](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/#post-14437133) * Abwaita, thank you for your help! * Yes, I added some text informing my customers that they will be unable to check out and that I am working to resolve the issue. * Here is the system report: * ``` ### WordPress Environment ### WordPress address (URL): https://augustbinderybooks.com Site address (URL): https://augustbinderybooks.com WC Version: 5.3.0 REST API Version: ✔ 5.3.0 WC Blocks Version: ✔ 4.9.1 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.2.6 Log Directory Writable: ✔ WP Version: 5.7.2 WP Multisite: – WP Memory Limit: 500 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.15 PHP Post Max Size: 205 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.28-log Max Upload Size: 200 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.3.0 WC Database Prefix: wp_6ejfwe_ Total Database Size: 18.71MB Database Data Size: 15.35MB Database Index Size: 3.36MB wp_6ejfwe_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_6ejfwe_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_6ejfwe_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB wp_6ejfwe_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 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0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_ultimate_csv_importer_acf_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_ultimate_csv_importer_mappingtemplate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_ultimate_csv_importer_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_ultimate_csv_importer_shortcode_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_ultimate_post_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_6ejfwe_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_6ejfwe_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_6ejfwe_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_6ejfwe_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_6ejfwe_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_6ejfwe_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_6ejfwe_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_6ejfwe_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_6ejfwe_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_6ejfwe_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_6ejfwe_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_6ejfwe_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_6ejfwe_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 661 bg_attribution: 1 bg_block: 1 customize_changeset: 2 elementor_library: 1 feedback: 15 jetpack_migration: 2 nav_menu_item: 20 oembed_cache: 2 page: 29 popup: 2 popup_theme: 8 post: 2 product: 27 product_variation: 3 revision: 175 shop_coupon: 2 shop_order: 1 site-review: 1 wapf_product: 4 wp_block: 1 wpforms: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (16) ### Advanced Product Fields Pro for WooCommerce: by StudioWombat – 1.7.4 BoldGrid Easy SEO: by BoldGrid – 1.6.10 BoldGrid Inspirations: by BoldGrid – 2.6.2 Classic Editor: by WordPress Contributors – 1.6 DreamHost Panel Login: by DreamHost danielbachhuber – 1.0.0 Jetpack by WordPress.com: by Automattic – 9.7 Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 2.5.7 Popup Maker: by Popup Maker – 1.16.1 Post and Page Builder Premium: by BoldGrid – 1.0.5 Post and Page Builder: by BoldGrid – 1.14.0 Site Reviews: by Paul Ryley – 5.10.4 Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.56 WooCommerce: by Automattic – 5.3.0 Wordfence Security: by Wordfence – 7.5.3 WP Super Cache: by Automattic – 1.7.3 ### Inactive Plugins (5) ### WooCommerce Blocks: by Automattic – 5.1.0 WooCommerce Payments: by Automattic – 2.4.0 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 WooCommerce Shipping & Tax: by WooCommerce – 1.25.12 WooCommerce Stripe Gateway: by WooCommerce – 5.1.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ❌ Page not set Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: #59 - /checkout/ My account: #60 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Pique Version: 1.4.2 Author URL: http://wordpress.com/themes/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 41 Oldest: 2021-04-13 07:04:52 +0000 Newest: 2021-05-14 03:03:01 +0000 ### Status report information ### Generated at: 2021-05-14 05:47:49 +00:00 ``` * I can’t figure out how to get that screenshot link you sent me to work. * Both the cart and checkout pages display nothing except for the title. You can add products to the cart, but when you view the cart nothing displays. * When I tried to edit the cart and checkout pages, it said “this site does not support woocommerce cart” and gave me an option to attempt a block recovery. When I clicked on recover block, it displays html code. However, if I preview the page or save it and view it, nothing displays. * The actual cart and checkout features have literally disappeared. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Major problem with new Woocommerce update](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [5 years ago](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/#post-14437081) * I had my host provider roll back my website to before the update and no change. Then I performed the new Woocommerce update successfully (what fixed the issue in the thread you referenced) and still no change. Everything in Woocommerce functions just fine except my cart and checkout pages. My hosting provider support also noted the exact same thing and after some backend troubleshooting could not determine the issue. * My customers cannot check out. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Major problem with new Woocommerce update](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [5 years ago](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/#post-14436947) * After another detailed round just now with my hosting provider support, the error is with the Woocommerce code. The last person I spoke with informed me they’ve had multiple reports of the same issue today, that I needed to contact the Woocommerce developers and that Woocommerce needs to release an update to fix the issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Major problem with new Woocommerce update](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [5 years ago](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/#post-14436853) * I deactivated Advanced Product Fields Pro and no change. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Major problem with new Woocommerce update](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [5 years ago](https://wordpress.org/support/topic/major-problem-with-new-woocommerce-update/#post-14436834) * Hi, Cara. Thank you so much for your reply and help! * As per the php wizards with my hosting provider and the support thread you referenced, the error is not due to the Advanced Product Fields plugin, but rather a corrupted update for Woocommerce itself. They were very specific on that point and said specifically that I needed to get support from the Woocommerce developers and not the APF plugin devs. * Something is corrupted with the new Woocommerce plugin that was just released. That’s the plugin I tried to update when it crashed my website and completely uninstalled itself. * I know the basics of some of this stuff, but that’s it. I don’t know how to code php or anything like that, so beyond what my host support provided me above, I don’t even know where to begin to try to diagnose or fix this. I therefore truly and sincerely appreciate any help that you could provide. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack connected to old WordPress account](https://wordpress.org/support/topic/jetpack-connected-to-old-wordpress-account/) * Thread Starter [augustbindery](https://wordpress.org/support/users/augustbindery/) * (@augustbindery) * [5 years, 2 months ago](https://wordpress.org/support/topic/jetpack-connected-to-old-wordpress-account/#post-14157429) * I will use the contact form in the link. Thanks so much for your help! Greatly appreciated! Take care! Viewing 9 replies - 1 through 9 (of 9 total)