Title: athos1's Replies | WordPress.org

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# athos1

  [  ](https://wordpress.org/support/users/athos1/)

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## Forum Replies Created

Viewing 1 replies (of 1 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Participants Database] Upload Participant with Accent error](https://wordpress.org/support/topic/upload-participant-with-accent-error/)
 *  Thread Starter [athos1](https://wordpress.org/support/users/athos1/)
 * (@athos1)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/upload-participant-with-accent-error/#post-15815510)
 * Thank you for your response! I confirmed I am using the updated version of the
   plugin. I also retested uploading the same .csv file with all of the same data/
   file type but just removed the accent (in the First Name field in file 1, I used
   André; in file 2, I used Andre). File 2 uploads correctly with no error. When
   I attempt to upload file 1 in the plugin, on the plugin page it says: “File upload
   complete: 1 line received.
    The data is importing in the background, refresh 
   the page to get the current status of the import.” When I refresh, there is no
   updated message like there normally is (normally it says how many records have
   been created or if there were errors). Intead, there is nothing. When I turned
   on the Debugging Log within the plugin and retested it, I’m not seeing any new/
   related errors to the time of upload. There’s no error in our website’s error_log
   either. Do you have any other suggestions/recommendations of things I could check?
   Thanks again!

Viewing 1 replies (of 1 total)