Title: Anthony @ Cloudinary's Replies | WordPress.org --- # Anthony @ Cloudinary [ ](https://wordpress.org/support/users/atdcloud/) * [Profile](https://wordpress.org/support/users/atdcloud/) * [Topics Started](https://wordpress.org/support/users/atdcloud/topics/) * [Replies Created](https://wordpress.org/support/users/atdcloud/replies/) * [Reviews Written](https://wordpress.org/support/users/atdcloud/reviews/) * [Topics Replied To](https://wordpress.org/support/users/atdcloud/replied-to/) * [Engagements](https://wordpress.org/support/users/atdcloud/engagements/) * [Favorites](https://wordpress.org/support/users/atdcloud/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/users/atdcloud/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/atdcloud/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Cloudinary Feature Request: Keep Original Images on Server, Serve Optimized](https://wordpress.org/support/topic/cloudinary-feature-request-keep-original-images-on-server-serve-optimized/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/cloudinary-feature-request-keep-original-images-on-server-serve-optimized/#post-18834480) * Hi [@ademkuday](https://wordpress.org/support/users/ademkuday/) , Thank you for sharing your detailed response. We are conversing if this can be added to our feature candidate. We will surely let you know when we this is added. Thanks. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Cloudinary Feature Request: Keep Original Images on Server, Serve Optimized](https://wordpress.org/support/topic/cloudinary-feature-request-keep-original-images-on-server-serve-optimized/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/cloudinary-feature-request-keep-original-images-on-server-serve-optimized/#post-18833537) * Hi [@ademkuday](https://wordpress.org/support/users/ademkuday/), Thanks for the update. Unfortunately, altering WordPress behavior is out of our plug-in’s scope. However, you may download a third-party plugin that will do this job. Consequently, our plug-in will follow this behavior and will not generate the media sizes that you would normally expect. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Cloudinary Feature Request: Keep Original Images on Server, Serve Optimized](https://wordpress.org/support/topic/cloudinary-feature-request-keep-original-images-on-server-serve-optimized/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/cloudinary-feature-request-keep-original-images-on-server-serve-optimized/#post-18832217) * Hi [@ademkuday](https://wordpress.org/support/users/ademkuday/), * Thank you for reaching out to Cloudinary! I behavior that you would like to achieve ultimately affects how WordPress would generate the images in its storage. That said, can you please try to set under the WordPress media settings. Setting each max width and height to 0 (zero) will stop WordPress to generating image variations such as Thumbnail, Medium, Large size and should only place the original image in your WordPress storage. Let me know how it goes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Security Issue Report: Broken Access Control Vulnerability in Cloudinary WordPre](https://wordpress.org/support/topic/security-issue-report-broken-access-control-vulnerability-in-cloudinary-wordpre/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/security-issue-report-broken-access-control-vulnerability-in-cloudinary-wordpre/#post-18797856) * Hi [@aduwow](https://wordpress.org/support/users/aduwow/), * Thank you for bringing this security issues. We are looking into working for a solution and we will let you know when our updates have been pushed to the production. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Good, but lags with lots of images](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year ago](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/#post-18455546) * Hi [@newpixel](https://wordpress.org/support/users/newpixel/) , is there a support ticket number that you can share here? * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Good, but lags with lots of images](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year ago](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/#post-18455385) * Hi [@newpixel](https://wordpress.org/support/users/newpixel/), just making a quick follow up if you have seen my latest update? * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Good, but lags with lots of images](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year ago](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/#post-18453039) * Hi [@newpixel](https://wordpress.org/support/users/newpixel/), do you mind opening support ticket directly to Cloudinary? Please submit a request here: [https://support.cloudinary.com/hc/en-us](https://support.cloudinary.com/hc/en-us). It is likely that we would need you to provide a system report in which may include details about your environment. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Good, but lags with lots of images](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year ago](https://wordpress.org/support/topic/good-but-lags-with-lots-of-images/#post-18451082) * Hi [@newpixel](https://wordpress.org/support/users/newpixel/), Thank you for the feedback. We will run this with our development team and see if we can identify the bottleneck and potentially fix this issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Fatal error on media library with non-standard mime type](https://wordpress.org/support/topic/fatal-error-on-media-library-with-non-standard-mime-type/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year, 1 month ago](https://wordpress.org/support/topic/fatal-error-on-media-library-with-non-standard-mime-type/#post-18382272) * Hi Antony, * Thank you for bringing this issue with us. We are requesting two things from you: 1. the plugin that you use to create the post with “omebed/youtube”2. the function block that hooks into `cloudinary_can_sync_asset` * Looking forward to your update. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Cloudinary PlugIn creates error with Patterns](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18280439) * Hi, Please email that system report to [support@cloudinary.com](https://wordpress.org/support/users/atdcloud/replies/support@cloudinary.com?output_format=md) * Regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Cloudinary PlugIn creates error with Patterns](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18280380) * Hi, * Thank you for the update. In order to further investigate the issue you’re experiencing, may I ask you to please share a system report from the plugin as explained in this [help centre article](https://support.cloudinary.com/hc/en-us/articles/360022260599-How-to-generate-a-system-report-on-the-WordPress-plugin-)? Thank you, * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Game changer, especially for Shop-Images](https://wordpress.org/support/topic/game-changer-especially-for-shop-images/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year, 3 months ago](https://wordpress.org/support/topic/game-changer-especially-for-shop-images/#post-18257620) * [@zahnd](https://wordpress.org/support/users/zahnd/) Thank you for the kind words and we are glad that you have found Cloudinary to be the solution to image transformations. If in any case that you need technical help, please do not hesitate to reach out to our Developer Support: [https://support.cloudinary.com/hc/en-us/requests/new](https://support.cloudinary.com/hc/en-us/requests/new) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Select Folder](https://wordpress.org/support/topic/select-folder/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [3 years, 2 months ago](https://wordpress.org/support/topic/select-folder/#post-16467532) * Hi [@jose3905](https://wordpress.org/support/users/jose3905/), There’s no option at this time to selectively choose which folder to sync to Cloudinary. By default, Cloudinary plug-in will sync your WordPress Media Library. However, the option to Manually sync exists. Go to the Media Library Sync Settings: Cloudinary > General Settings > Sync Method and choose Manual Sync. However, this comes at a cost of manually going to the WP Media Library, hovering over the unsynced media asset, and choose “Sync to Cloudinary”. * I hope this helps. * Anthony * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] JSON error on updating in Gutenberg](https://wordpress.org/support/topic/json-error-on-updating-in-gutenberg/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [3 years, 8 months ago](https://wordpress.org/support/topic/json-error-on-updating-in-gutenberg/#post-15925867) * Hi Echodev, * Thank you for reaching out! Generally speaking, our latest Cloudinary WordPress Plug-in should be compatible with WordPress version 4.7 or higher and we have tested up to 6.0.1. In order to further troubleshoot, I may have to ask for details on your environment/account if you need further assistance, if so then please proceed in opening an support ticket to us at [https://support.cloudinary.com/hc/en-us/requests/new](https://support.cloudinary.com/hc/en-us/requests/new) * Regards, Anthony * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cloudinary - Deliver Images and Videos at Scale] Prevent the plugin from rewriting the theme source](https://wordpress.org/support/topic/prevent-the-plugin-from-rewriting-the-theme-source/) * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [3 years, 9 months ago](https://wordpress.org/support/topic/prevent-the-plugin-from-rewriting-the-theme-source/#post-15918122) * Hi Packjallo! * Thanks for reaching out! Kindly share some code snippets of how you have implemented a “rewrite” on Cloudinary image URL output and the hooks that you have employed in doing so. This will give us further insights and may help you find a solution. * Regards, Anthony Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/users/atdcloud/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/atdcloud/replies/page/2/?output_format=md)