David Pasqualone
Forum Replies Created
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I will become a pro member. I just need / want this fixed ASAP.
Also, is this the normal customer service method for Pro too, or is there a direct way to contact customer service?
Thanks
Screenshot on top of sample webpage: https://tothethroneofgrace.org/publishpress-author-issues/
So if I go to “Authors” > “Settings” > ” “Disable the “Authors” box when using “Quick Edit” ” I tried it not checked (what it has been), and checked. Neither work.
Where were you in your screenshot?
Where are you in WordPress? Can you please give me the path to what you are talking about?
So I added two short videos so you can see this issue in action first hand. You can check them out at the same link: https://tothethroneofgrace.org/publishpress-author-issues/
Also, I’m using PHP 7.4
And to be clear, I deactivated every plugin. This only happens when Authors is active. It is 100% an Authors plugin issue, not a conflict. I not only tested it in safe mode, but literally deactivated every single other plugin.
- As for the plugin conflict, as soon as I deactivate Authors it works. So Authors is the problem. lol
- Thank you!
- Thanks!
Also, is this the official support for the Authors plugin, or do they have a company support team? I’m very confused.
Since we can’t add screenshots, I made a page on the website that shows exactly what is going on via screenshots and live examples.
All the info you need can be found here: https://tothethroneofgrace.org/publishpress-author-issues/
There are 3 questions listed on that page
Thanks for your help
First off, thanks for your help.
Second, thank God I backed up the site before switching themes. After the test when I switched back it messed up my site.
Third, when I switched from Divi to Astra it still doesn’t allow me to switch authors in bulk or single posts. In bulk it’s not even an option that shows anymore unless I deactivate Authors.
In the individual posts I can change the author, but it doesn’t change the author on record in Authors.
Also. on the authors main page, it shows all the authors, but all the “Posts” counts show zero even though thye each have, and thankfully show multiple.
I’d send you screenshots, but this system doesn’t allow it. Here’s the URL though if that helps: https://tothethroneofgrace.org/
And to clarify, I can’t change post OR page authors.
So I switched themes to Twenthy-twenty two and the authors box doesn’t even show. However, it did register the correct author via wordpress.
We have almost 400 posts to migrate this week and I need this plugin to work right. Any idea how to get it to map correctly and stay mapped?
Also, once I set an author, this plugin seems to remove the basic bulk author change feature within wordpress. Any idea why?
Thank you!
Knowing there’s an issue and it’s not something I’m doing wrong is reassuring. 😉
As a work around I simply duplicated the email and sent it immediately. Problem solved for the meantime.
Have a Remarkable day, thanks for all you do, and talk with you soon!
Thanks exactly what is happening. Thank you!
Here’s a link to what it looks like without the workaround: https://davidpasqualone.com/wp-content/uploads/2022/10/Divi-comments-images-showing-too-large.jpg
How do I share a screen shot? I see no upload option.
Thank you.
