Title: Arlo Software's Replies | WordPress.org --- # Arlo Software [ ](https://wordpress.org/support/users/arlosoftware/) * [Profile](https://wordpress.org/support/users/arlosoftware/) * [Topics Started](https://wordpress.org/support/users/arlosoftware/topics/) * [Replies Created](https://wordpress.org/support/users/arlosoftware/replies/) * [Reviews Written](https://wordpress.org/support/users/arlosoftware/reviews/) * [Topics Replied To](https://wordpress.org/support/users/arlosoftware/replied-to/) * [Engagements](https://wordpress.org/support/users/arlosoftware/engagements/) * [Favorites](https://wordpress.org/support/users/arlosoftware/favorites/) Search replies: ## Forum Replies Created Viewing 12 replies - 1 through 12 (of 12 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] FAQs missing ‘mainEntity’](https://wordpress.org/support/topic/faq-missing-mainentity/) * Thread Starter [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [5 years, 10 months ago](https://wordpress.org/support/topic/faq-missing-mainentity/#post-13530376) * Thanks [@mikes41720](https://wordpress.org/support/users/mikes41720/). Yes, we have an active subscription. Have raised a ticket. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Arlo Training Management Software] Error on activation](https://wordpress.org/support/topic/error-on-activation-72/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [8 years, 6 months ago](https://wordpress.org/support/topic/error-on-activation-72/#post-9979612) * hi there, * Thank you for the response. Glad to hear the plugin is installed successfully. Our team are investigating the error you raised above to try to replicate these errors. * If you require any further assistance with the plugin please let us know. * Many thanks, * Arlo Software Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Arlo Training Management Software] Error on activation](https://wordpress.org/support/topic/error-on-activation-72/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [8 years, 6 months ago](https://wordpress.org/support/topic/error-on-activation-72/#post-9979582) * Hi there, * Thanks for getting in touch. Have you tried removing the plugin, reinstalling and activating again? Did this resolve your issue? * If not can you please send your details to [support@arlo.co](https://wordpress.org/support/users/arlosoftware/replies/support@arlo.co?output_format=md) and our development team will investigate this issue for you. * Many thanks, * Arlo Software Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Arlo Training Management Software] Fatal error on install](https://wordpress.org/support/topic/fatal-error-on-install-40/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [8 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-on-install-40/#post-9979573) * Hi there, * Thank you for getting in touch and apologise for the delayed response. Have you tried removing the plugin, reinstalling and activating again? Did this resolve your issue? * If not can you please send your details to [support@arlo.co](https://wordpress.org/support/users/arlosoftware/replies/support@arlo.co?output_format=md) and our development team will investigate this issue for you. * Many thank, * Arlo Software Team * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Arlo Training Management Software] Great, but could be improved.](https://wordpress.org/support/topic/average-support-seo-and-website-integration-issues/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [8 years, 8 months ago](https://wordpress.org/support/topic/average-support-seo-and-website-integration-issues/#post-9754768) * Hi Andrew, * Sorry to hear your experience has been a negative one. We value our customers’ experience and will contact you to discuss further and remedy the situation. * Arlo * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Arlo Training Management Software] Import Synchronization Error](https://wordpress.org/support/topic/import-synchronization-error/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [9 years, 3 months ago](https://wordpress.org/support/topic/import-synchronization-error/#post-9098838) * Hi, * Looks like somehow your server couldn’t verify Arlo’s SSL certificate for your platform. We solved this issue earlier, please use the latest version of plugin. * Thanks, * Arlo Software * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Arlo Training Management Software] Error when installing](https://wordpress.org/support/topic/error-when-installing-24/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8797090) * [@bfvillaluna](https://wordpress.org/support/users/bfvillaluna/) Thanks for the update. - This reply was modified 9 years, 6 months ago by [Arlo Software](https://wordpress.org/support/users/arlosoftware/). * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Arlo Training Management Software] Error when installing](https://wordpress.org/support/topic/error-when-installing-24/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8797087) * [@webgalway](https://wordpress.org/support/users/webgalway/) Did you manage to get your PHP version upgraded? * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Arlo Training Management Software] Error when installing](https://wordpress.org/support/topic/error-when-installing-24/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8732769) * [@webgalway](https://wordpress.org/support/users/webgalway/) How did you get on updating your PHP version to 5.4 (or higher)? Do you mind updating your review please? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Arlo Training Management Software] Can’t install – Error](https://wordpress.org/support/topic/cant-install-error/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [9 years, 6 months ago](https://wordpress.org/support/topic/cant-install-error/#post-8694164) * Sorry for the late reply. * That happens because you have an older version of PHP, the plugin requires at least PHP 5.4. * Please look at our documentation that accompanies the Arlo WordPress plugin [http://developer.arlo.co/doc/wordpress/installation](http://developer.arlo.co/doc/wordpress/installation). * Please update your PHP version and try to install it again. - This reply was modified 9 years, 6 months ago by [Arlo Software](https://wordpress.org/support/users/arlosoftware/). - This reply was modified 9 years, 6 months ago by [Arlo Software](https://wordpress.org/support/users/arlosoftware/). * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Arlo Training Management Software] Error when installing](https://wordpress.org/support/topic/error-when-installing-24/) * Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8694156) * Hello, * That happens because you have an older version of PHP, the plugin requires at least PHP 5.4. * Please review the documentation that accompanies the Arlo WordPress plugin: * – [http://developer.arlo.co/doc/wordpress/index](http://developer.arlo.co/doc/wordpress/index)( Arlo WordPress Plugin Guide) – [http://developer.arlo.co/doc/wordpress/installation](http://developer.arlo.co/doc/wordpress/installation)( Installation Requirements) – [https://support.arlo.co/hc/en-gb/sections/202320703-WordPress-Plugin](https://support.arlo.co/hc/en-gb/sections/202320703-WordPress-Plugin)( Arlo Online Support) * Please update your PHP version and try to install it again. * Regards, * Arlo - This reply was modified 9 years, 6 months ago by [Arlo Software](https://wordpress.org/support/users/arlosoftware/). * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Plugin reviews have disappeared?](https://wordpress.org/support/topic/plugin-reviews-have-disappeared/) * Thread Starter [Arlo Software](https://wordpress.org/support/users/arlosoftware/) * (@arlosoftware) * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-reviews-have-disappeared/#post-7478271) * Hi Jan, * Thanks for the response. I know one of the responses was from us as we thought this was ok? I thought the others were legitimate,I will follow up. * Kind regards, Viewing 12 replies - 1 through 12 (of 12 total)