Title: Austin M - a11n's Replies - page 49 | WordPress.org --- # Austin M - a11n [ ](https://wordpress.org/support/users/apmwebdev/) * [Profile](https://wordpress.org/support/users/apmwebdev/) * [Topics Started](https://wordpress.org/support/users/apmwebdev/topics/) * [Replies Created](https://wordpress.org/support/users/apmwebdev/replies/) * [Reviews Written](https://wordpress.org/support/users/apmwebdev/reviews/) * [Topics Replied To](https://wordpress.org/support/users/apmwebdev/replied-to/) * [Engagements](https://wordpress.org/support/users/apmwebdev/engagements/) * [Favorites](https://wordpress.org/support/users/apmwebdev/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 721 through 735 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/48/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [48](https://wordpress.org/support/users/apmwebdev/replies/page/48/?output_format=md) 49 [50](https://wordpress.org/support/users/apmwebdev/replies/page/50/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/50/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce Product Export/Import compatibility with Elementor](https://wordpress.org/support/topic/woocommerce-product-export-import-compatibility-with-elementor-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-product-export-import-compatibility-with-elementor-2/#post-13010283) * Hi [@talkingtree](https://wordpress.org/support/users/talkingtree/). I’m not sure exactly how Elementor changes the design of single product pages, but it could be metadata assigned to the product in the database. Products are a custom post type, so you would want to look in the postmeta table for this information and export it. You can read more about adding custom columns for import and export [here](https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Importer-&-Exporter#adding-custom-import-columns-developers). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Products appear twice in search](https://wordpress.org/support/topic/products-appear-twice-in-search/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/products-appear-twice-in-search/#post-13010253) * Hi [@romaan](https://wordpress.org/support/users/romaan/), thanks for posting that. Everything looks normal there. * How is this search being added to the page? Is it a plugin or part of your theme? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] lost product report data](https://wordpress.org/support/topic/lost-product-report-data/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/lost-product-report-data/#post-13010198) * Hi [@cristianmontesinosdigital](https://wordpress.org/support/users/cristianmontesinosdigital/). Thanks for the clarification. When you say: * > We just export all the shop data and import it into the new site. * What do you mean, exactly? How was this export/import performed? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Can’t reorder address fields](https://wordpress.org/support/topic/cant-reorder-address-fields/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-reorder-address-fields/#post-13005184) * Hi [@tigo](https://wordpress.org/support/users/tigo/). You would probably want to use the [Checkout Field Editor](https://woocommerce.com/products/woocommerce-checkout-field-editor/) plugin for this. If you wanted to code it yourself, you would need to change the checkout page template. You can read more about editing templates [here](https://docs.woocommerce.com/document/template-structure/). * Customizations like this are outside the scope of our support, so I’m not entirely sure how the fields on the checkout page are organized, but it’s possible that the rearranging is happening through CSS and not JS. Something like CSS Grid would allow the page to arrange the fields in a set pattern regardless of what order they appeared in in the HTML, so that would also be something to look at. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Products appear twice in search](https://wordpress.org/support/topic/products-appear-twice-in-search/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/products-appear-twice-in-search/#post-13005150) * Hi [@romaan](https://wordpress.org/support/users/romaan/). I was able to go to your site and see the problem you were talking about. Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce Extension](https://wordpress.org/support/topic/woocommerce-extension-11/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-extension-11/#post-13005010) * Hi [@captain1999](https://wordpress.org/support/users/captain1999/)! Good questions! To book appointments with additional fields, I think your client would want to use [WooCommerce Bookings](https://woocommerce.com/products/woocommerce-bookings/) + [Product Add-Ons](https://woocommerce.com/products/product-add-ons/). We have documentation [here](https://docs.woocommerce.com/document/product-add-ons-integration/) that goes over how these two plugins can work together. Let us know if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce and Stripe Connect is not working](https://wordpress.org/support/topic/woocommerce-and-stripe-connect-is-not-working/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-and-stripe-connect-is-not-working/#post-13004995) * Hi [@simonedanielas](https://wordpress.org/support/users/simonedanielas/). Can you talk with our support team directly so that we can dig into this further? You can do that by going to [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/). Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Blocks] ISSUES WITH WOOCOMMERCE BLOCKS](https://wordpress.org/support/topic/issues-with-woocommerce-blocks/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/issues-with-woocommerce-blocks/#post-13004821) * Hi [@saugatakoley](https://wordpress.org/support/users/saugatakoley/). I’ll address your questions in order: * Checkout Block: * 1 and 2: The checkout block only works with a few payment methods at the moment. More will be added later. * 3: The checkout block currently does not have this functionality. It will be added later. * 4: Can you post a screenshot of what you’re referring to here? I’m not sure what you mean. * Cart Block: 1: Can you post a screenshot? * If you don’t already have a screenshot service installed, here are a few options: * * [https://snipboard.io](https://snipboard.io) * [http://skitch.com/](http://skitch.com/)* [http://getcloudapp.com/](http://getcloudapp.com/) * [http://awesomescreenshot.com/](http://awesomescreenshot.com/) There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/) * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] Woocommerce Admin Categories analysis issue](https://wordpress.org/support/topic/woocommerce-admin-categories-analysis-issue/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-admin-categories-analysis-issue/#post-13004755) * Thank you, I found the email and was able to log in to your demo site. I was also able to confirm the behavior you described. However, it appears that we do not have full admin capabilities, as I was not able to see the plugins page. One of the things we’ll want to try is conflict testing, which involves disabling plugins to see if there’s a code conflict causing this issue, and we would need full admin privileges to do this. Can you update our user with admin privileges? Once you do, we can troubleshoot further. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] lost product report data](https://wordpress.org/support/topic/lost-product-report-data/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/lost-product-report-data/#post-13004689) * Hi [@cristianmontesinosdigital](https://wordpress.org/support/users/cristianmontesinosdigital/), thanks for the clarification. When you say you “moved the folder,” which folder are you referring to, exactly? Do you mean you copied your old site’s home directory to a new location? So now there is an old site and a new site? * I don’t think it’s possible to import and export just reporting data. That is built from the sales data that exists in your database. * Speaking of which, are the orders for January-May for these two products (not the reports, but the actual orders themselves in WooCommerce > Orders) still present on your site? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] Issue with WooCommerce sales analytics](https://wordpress.org/support/topic/issue-with-woocommerce-sales-analytics-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/issue-with-woocommerce-sales-analytics-2/#post-13000247) * Just checking in here. Are you all still seeing this issue? * If so, this could be due to a bug that was recently fixed, where WC Admin file names were being created in such a way that they conflicted with file name limitations for many hosting environments. This caused a lot of strange issues, and could be the reason for what you are seeing. There is a fix for this that was released in the [stand-alone WooCommerce Admin plugin](https://wordpress.org/plugins/woocommerce-admin/) in version 1.2.4. Please install that if you haven’t already, or update it if you have. The change should be going out with the next WooCommerce Core release as well, but use the stand-alone plugin for an immediate fix. * If that doesn’t solve the issue, go to Analytics > Settings and look in the Import Historical Data section. Is it listing anything that needs to be imported there? If so, import it. Did that import the missing orders into the reports? This obviously doesn’t solve the problem of why this happened to begin with, but it means that those orders aren’t completely invisible to WC Admin, which is something. * Another thing to check would be WooCommerce > Status > Scheduled Actions. * First, go the `Pending` tab, then search for `wc-admin_import_orders`. Are there any pending scheduled actions with a `Scheduled Date` in the past? * Next, go to the `Failed` tab (if it exists) and search for `wc-admin_import_orders` again. Do you see any failed scheduled actions with this hook? * I created a screenshot [here](https://nimb.ws/BRYfc4) to help clarify things. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] Woo Admin Bar overlaps content on mobile](https://wordpress.org/support/topic/woo-admin-bar-overlaps-content-on-mobile/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/woo-admin-bar-overlaps-content-on-mobile/#post-13000162) * It looks like this is a bug, as I was able to get the same behavior on my local test site. I’d recommend creating an issue for this on the WC Admin GitHub repo [here](https://github.com/woocommerce/woocommerce-admin/issues). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] 403 errors in Analytics](https://wordpress.org/support/topic/403-errors-in-analytics/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/403-errors-in-analytics/#post-13000136) * Hi there! This is most likely due to a bug that was recently fixed, where WC Admin file names were being created in such a way that they conflicted with file name limitations for many hosting environments. There is a fix for this that was released in the [stand-alone WooCommerce Admin plugin](https://wordpress.org/plugins/woocommerce-admin/) in version 1.2.4. Please install that if you haven’t already, or update it if you have. The change should be going out with the next WooCommerce Core release as well, but use the stand-alone plugin for an immediate fix. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] Woocommerce Dashboard Not Loading](https://wordpress.org/support/topic/woocommerce-dashboard-not-loading/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-dashboard-not-loading/#post-13000085) * Hi [@valentinguidi](https://wordpress.org/support/users/valentinguidi/). This is due to a bug that was recently fixed. The fix is currently only in the [stand-alone WC Admin plugin](https://wordpress.org/plugins/woocommerce-admin/), but it should come to WooCommerce core in the next release. Please install the stand-alone plugin for an immediate fix. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] Woocommerce Admin Categories analysis issue](https://wordpress.org/support/topic/woocommerce-admin-categories-analysis-issue/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-admin-categories-analysis-issue/#post-13000069) * Hi [@clheng](https://wordpress.org/support/users/clheng/). I don’t think we got that email. Can you send it again to [woologin@woocommerce.com](https://wordpress.org/support/users/apmwebdev/replies/page/49/woologin@woocommerce.com?output_format=md)? What email will you be sending from? Viewing 15 replies - 721 through 735 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/48/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [48](https://wordpress.org/support/users/apmwebdev/replies/page/48/?output_format=md) 49 [50](https://wordpress.org/support/users/apmwebdev/replies/page/50/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/50/?output_format=md)