Title: Austin M - a11n's Replies - page 44 | WordPress.org --- # Austin M - a11n [ ](https://wordpress.org/support/users/apmwebdev/) * [Profile](https://wordpress.org/support/users/apmwebdev/) * [Topics Started](https://wordpress.org/support/users/apmwebdev/topics/) * [Replies Created](https://wordpress.org/support/users/apmwebdev/replies/) * [Reviews Written](https://wordpress.org/support/users/apmwebdev/reviews/) * [Topics Replied To](https://wordpress.org/support/users/apmwebdev/replied-to/) * [Engagements](https://wordpress.org/support/users/apmwebdev/engagements/) * [Favorites](https://wordpress.org/support/users/apmwebdev/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 646 through 660 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/43/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [43](https://wordpress.org/support/users/apmwebdev/replies/page/43/?output_format=md) 44 [45](https://wordpress.org/support/users/apmwebdev/replies/page/45/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/45/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Sales Statistics](https://wordpress.org/support/topic/sales-statistics-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/sales-statistics-2/#post-13097193) * Hi [@jgessentials](https://wordpress.org/support/users/jgessentials/)! You would want an analytics plugin for this, such as [WooCommerce Google Analytics](https://woocommerce.com/products/woocommerce-google-analytics/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] Woocommerce Dashboard Not Loading](https://wordpress.org/support/topic/woocommerce-dashboard-not-loading/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-dashboard-not-loading/#post-13097175) * Thanks for the update [@valentinguidi](https://wordpress.org/support/users/valentinguidi/) and [@beckyhowers](https://wordpress.org/support/users/beckyhowers/). Do either of you see any JavaScript errors in your browser console when you’re on the WooCommerce dashboard page? You can see how to check your browser console [here](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Problem with “includes XX” not translating to Danish](https://wordpress.org/support/topic/problem-with-includes-xx-not-translating-to-danish/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/problem-with-includes-xx-not-translating-to-danish/#post-13097155) * [@nardus](https://wordpress.org/support/users/nardus/) can you post the system status report for the site with the fresh install that is having the issue? You can find that by going to WooCommerce > Status in your dashboard, then clicking“ Get system report,” then “Copy for support.” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to do (import)?](https://wordpress.org/support/topic/how-to-do-import/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/how-to-do-import/#post-13097149) * You’re welcome! * > It would be nice to have this done automatically in future versions. * The best way to request new features is our [Ideas Board](https://ideas.woocommerce.com/forums/133476-woocommerce). I’d encourage you to add this idea or vote on it there. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] “Your customer report has been sent to your email” Issue](https://wordpress.org/support/topic/your-customer-report-has-been-sent-to-your-email-issue/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/your-customer-report-has-been-sent-to-your-email-issue/#post-13097138) * Good detective work [@iparvez1](https://wordpress.org/support/users/iparvez1/)! It’s a positive step that we have at least confirmed where the issue is coming from. The next step is figuring out why, then fixing it. * > So, I have to repeat this process every time I need the report? or is there any other way to fix it? * This is something that will likely need to be addressed by our developers. I have opened an issue about it on the WooCommerce Admin GitHub repo [here](https://github.com/woocommerce/woocommerce-admin/issues/4778), so you can follow the issue as we work on fixing it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Problem with “includes XX” not translating to Danish](https://wordpress.org/support/topic/problem-with-includes-xx-not-translating-to-danish/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/problem-with-includes-xx-not-translating-to-danish/#post-13092351) * Hi [@gianlucaantonini](https://wordpress.org/support/users/gianlucaantonini/) and [@nardus](https://wordpress.org/support/users/nardus/). Thanks for the additional information. I was not able to replicate this issue on my local test site. The word “includes” in reference to an additional tax was translated correctly on the checkout page. I was also using the Twenty Twenty theme. Are you using the most up-to-date versions of WooCommerce and Loco Translate? I can’t imagine that the plugin being out of date would be the issue if you tried with a fresh install, but I’m not sure what else would cause this discrepancy. The word “includes” does show up several times in the translation file. Is every instance translated? I believe the string you’re looking for is `(includes %s)` for the taxes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Can’t translate WooCommerce Analytics Dashboard](https://wordpress.org/support/topic/cant-translate-woocommerce-analytics-dashboard/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/cant-translate-woocommerce-analytics-dashboard/#post-13092310) * Hi [@fuchsfe](https://wordpress.org/support/users/fuchsfe/). I tested this on my local test site and saw the same issue. I reopened [this bug](https://github.com/woocommerce/woocommerce-admin/issues/2336) in the WooCommerce Admin GitHub repo. I’d recommend adding a comment there so that you’ll be notified when the developers respond. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Two add to cart buttons](https://wordpress.org/support/topic/two-add-to-cart-buttons-3/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/two-add-to-cart-buttons-3/#post-13092257) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Hide Shipping Calculator](https://wordpress.org/support/topic/hide-shipping-calculator/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/hide-shipping-calculator/#post-13092251) * You’re very welcome! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to do (import)?](https://wordpress.org/support/topic/how-to-do-import/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/how-to-do-import/#post-13092245) * Hi [@salexys](https://wordpress.org/support/users/salexys/), thanks for the additional info. I think the easiest way to do this would be to use the [product bulk editing](https://docs.woocommerce.com/document/bulk-edit-products-prices-and-attributes/) functionality to change all products to out of stock, then set the import CSV to make it so any products that were imported were set to in stock. After the import, the imported products would have a status of in stock, while the products that hadn’t been imported would still be set to out of stock. * This is set in the `In stock?` column in the CSV. It is a boolean, so `1` is in stock and `0` is out of stock. I’m sure you’re already familiar with this, but the import schema (including the columns) is [here](https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Import-Schema#csv-columns-and-formatting). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Out of memory error](https://wordpress.org/support/topic/out-of-memory-error-24/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/out-of-memory-error-24/#post-13092226) * Hi [@andersjp](https://wordpress.org/support/users/andersjp/). My apologies, I misunderstood the situation. So you can’t access any of the items in the WooCommerce menu in the dashboard? * This issue appears to be originating from your theme’s functions.php file. If you (temporarily) switch to a default theme, such as Twenty Twenty, are you able to access WooCommerce pages then? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] New Product to New Items category](https://wordpress.org/support/topic/new-product-to-new-items-category/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/new-product-to-new-items-category/#post-13091936) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Custom countries and customers](https://wordpress.org/support/topic/custom-countries-and-customers/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/custom-countries-and-customers/#post-13091919) * Hi [@gcooke](https://wordpress.org/support/users/gcooke/). Thanks for the additional information. This is outside of scope for our “official” support, but I’ll leave the thread open in case others have something to contribute. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Products not showing on shop page](https://wordpress.org/support/topic/products-not-showing-on-shop-page-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/products-not-showing-on-shop-page-2/#post-13091883) * Hi [@alitrix](https://wordpress.org/support/users/alitrix/). It looks like the WooCommerce database and plugin versions are not matching up. The plugin is 3.5, while the database is 3.4.5. You should see a prompt to update your database to match the plugin version. If not, you can update the database by going to WooCommerce > Status > Tools. That should solve the immediate problem in the short term. * In addition to not matching, both of these versions are a couple of years out of date at this point. After you take the steps above, I would recommend backing up your database, then upgrading to WooCommerce 3.9.3 (the last version before 4.0). Once you’ve ironed out any kinks there, I would take another backup of your database and upgrade to the latest version of the plugin, which is 4.2.2. You can find previous versions of the WooCommerce plugin, including 3.9.3, [here](https://wordpress.org/plugins/woocommerce/advanced/). * For backing up your database, your hosting provider may offer that service. If not, there are plugins out there to accomplish it, such as [this one](https://wordpress.org/plugins/wp-database-backup/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Admin] “Your customer report has been sent to your email” Issue](https://wordpress.org/support/topic/your-customer-report-has-been-sent-to-your-email-issue/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years, 1 month ago](https://wordpress.org/support/topic/your-customer-report-has-been-sent-to-your-email-issue/#post-13091847) * Google Site Kit is a plugin, so you can disable it from the Plugins page in your dashboard. This isn’t to disable it permanently, just to see if the reports export correctly when it is disabled. You can disable it, attempt to export the report, and then re-enable it after 5 minutes or so. 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