Title: Austin M - a11n's Replies - page 36 | WordPress.org --- # Austin M - a11n [ ](https://wordpress.org/support/users/apmwebdev/) * [Profile](https://wordpress.org/support/users/apmwebdev/) * [Topics Started](https://wordpress.org/support/users/apmwebdev/topics/) * [Replies Created](https://wordpress.org/support/users/apmwebdev/replies/) * [Reviews Written](https://wordpress.org/support/users/apmwebdev/reviews/) * [Topics Replied To](https://wordpress.org/support/users/apmwebdev/replied-to/) * [Engagements](https://wordpress.org/support/users/apmwebdev/engagements/) * [Favorites](https://wordpress.org/support/users/apmwebdev/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 526 through 540 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/35/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [35](https://wordpress.org/support/users/apmwebdev/replies/page/35/?output_format=md) 36 [37](https://wordpress.org/support/users/apmwebdev/replies/page/37/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/37/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product headers](https://wordpress.org/support/topic/product-headers/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 11 months ago](https://wordpress.org/support/topic/product-headers/#post-13330185) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Search product on the backend](https://wordpress.org/support/topic/search-product-on-the-backend/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 11 months ago](https://wordpress.org/support/topic/search-product-on-the-backend/#post-13318827) * Sounds good, [@feijon](https://wordpress.org/support/users/feijon/)! Let us know if that doesn’t work! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Search product on the backend](https://wordpress.org/support/topic/search-product-on-the-backend/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/search-product-on-the-backend/#post-13295440) * Hi [@feijon](https://wordpress.org/support/users/feijon/). Thanks for the update. It’s unclear if Yoast is actually causing the problem. That’s why I recommended disabling it temporarily, just long enough to test if the product search worked with it disabled. I understand if this is not feasible, though. * I think the next step here would be conflict testing. You can use the [Health Check and Troubleshooting](https://wordpress.org/plugins/health-check/) plugin to make this easier. The “troubleshooting mode” of this plugin will allow you to simulate how your site would look and behave with plugins disabled and a default theme without actually changing the site. * These are the steps you should take: * 1. Back up your site. Many hosting providers offer a way to do this, and there are plugins such as [WP Database Backup](https://wordpress.org/plugins/wp-database-backup/) that offer this functionality if backing up your database through your host is not an option. 2. Update all your plugins and your theme to their latest versions and see if the problem fixes itself. 3. Turn on Troubleshooting Mode in the Health Check plugin by going to Tools > Site Health > Troubleshooting and clicking “ Enable Troubleshooting Mode.” Then, while in Troubleshooting Mode: 4. Make sure your theme is set to Twenty Twenty. 5. Make sure all plugins are deactivated, and then activate WooCommerce. 6. Repeat the action that is causing the problem. * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which one is causing the problem, reactivate them one by one, testing after each, until you find the one causing conflict. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WP 5.5 Update conflict](https://wordpress.org/support/topic/wp-5-5-update-conflict/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/wp-5-5-update-conflict/#post-13295093) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product headers](https://wordpress.org/support/topic/product-headers/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/product-headers/#post-13295091) * Hi [@kenteush29](https://wordpress.org/support/users/kenteush29/). That may have been the wrong thing to modify. I only looked in the template files, but that HTML might be getting created somewhere else and then injected into a template somewhere. You could try searching the WooCommerce plugin for the text string` h2` and trying to narrow it down that way. [You can do this on GitHub](https://github.com/woocommerce/woocommerce/search?q=h2&unscoped_q=h2) if you don’t have an IDE or some other way to do it locally. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to create mass orders easily](https://wordpress.org/support/topic/how-to-create-mass-orders-easily/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/how-to-create-mass-orders-easily/#post-13295068) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Search product on the backend](https://wordpress.org/support/topic/search-product-on-the-backend/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/search-product-on-the-backend/#post-13295067) * Hi [@feijon](https://wordpress.org/support/users/feijon/)! Thanks for posting your system status report and the results of your JS error testing. * I noticed that you’re on WordPress 5.5. We’ve seen a few issues related to this update, but many of them can be solved by using the [Enable jQuery Migrate Helper](https://wordpress.org/plugins/enable-jquery-migrate-helper/) plugin. Can you install this plugin and see if that fixes your issue? * If that doesn’t help, can you try (temporarily) disabling the Yoast SEO Premium plugin and seeing if that helps? This is just for diagnostic purposes. It looks like the JS error you found is coming from that plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce bar on edit screen on covers screen options tab](https://wordpress.org/support/topic/woocommerce-bar-on-edit-screen-on-covers-screen-options-tab/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/woocommerce-bar-on-edit-screen-on-covers-screen-options-tab/#post-13295044) * I’m glad to hear you were able to solve the issue! Don’t hesitate to reach out again if you have any further questions in the future. Cheers! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Products not displaying in Shop.](https://wordpress.org/support/topic/products-not-displaying-in-shop/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/products-not-displaying-in-shop/#post-13295039) * Great, I’m so glad to hear you were able to get things working! Cheers! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Order Notes Email Not Sending](https://wordpress.org/support/topic/order-notes-email-not-sending/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 12 months ago](https://wordpress.org/support/topic/order-notes-email-not-sending/#post-13295032) * Great, I’m so glad to hear that you were able to solve the issue! Cheers! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Products not displaying in Shop.](https://wordpress.org/support/topic/products-not-displaying-in-shop/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years ago](https://wordpress.org/support/topic/products-not-displaying-in-shop/#post-13289325) * Thanks for posting your SSR [@examableadmin](https://wordpress.org/support/users/examableadmin/). By the way, should this thread be marked as resolved? We can set it back to open if that was an accident. * I noticed that you’re running WordPress 5.5. We’ve seen a few issues with this update, but many of them can be solved by using the [Enable jQuery Migrate Helper](https://wordpress.org/plugins/enable-jquery-migrate-helper/) plugin. Can you try installing that and see if the problem is resolved? * If that doesn’t help, the next most likely cause is a code conflict with Elementor. Could you try disabling that plugin and the various add-ons for it and see if the issue is resolved? You can test this using the Health Check and Troubleshooting plugin to simulate what the site would look like with those plugins disabled without actually disabling them. To do so, go to Tools > Site Health > Troubleshooting Mode in your dashboard and then configure the plugins as needed in troubleshooting mode. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Order Notes Email Not Sending](https://wordpress.org/support/topic/order-notes-email-not-sending/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years ago](https://wordpress.org/support/topic/order-notes-email-not-sending/#post-13289304) * Hi [@samuelelizondo](https://wordpress.org/support/users/samuelelizondo/). Thanks for posting your system status report and testing with WP Mail Logging. Nothing stands out with your SSR as being out of the ordinary. * If the emails are being logged but not being received, you have two options moving forward: * 1. Make sure that the order note emails are not somehow winding up in spam. ( I assume you already checked this, but I’m mentioning it just in case.) * 2. Use a dedicated SMTP provider to send the emails. You can read more about that [here](https://docs.woocommerce.com/document/email-faq/#section-5). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Issues with latest update](https://wordpress.org/support/topic/issues-with-latest-update-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years ago](https://wordpress.org/support/topic/issues-with-latest-update-2/#post-13289281) * OK, sounds good! You’re very welcome! I’m going to go ahead and mark this thread as resolved. Feel free to create a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product headers](https://wordpress.org/support/topic/product-headers/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years ago](https://wordpress.org/support/topic/product-headers/#post-13289277) * Hi [@kenteush29](https://wordpress.org/support/users/kenteush29/). Our templates are designed in such a way that they are fully customizable. You can copy the default templates into your theme using the instructions in the previous link. As such, typically you want to use this method to customize them rather than snippets. * As for this particular change, customizations like this are technically outside the scope of our support. I can’t say what the exact code is that you’ll need to change, but after a bit of digging, I think [templates/single-product/up-sells.php](https://github.com/woocommerce/woocommerce/blob/master/templates/single-product/up-sells.php) and [templates/cart/cross-sells.php](https://github.com/woocommerce/woocommerce/blob/master/templates/cart/cross-sells.php) might be the templates you’d want to modify. Both have h2 headings and are related to up-sells and cross-sells. This might be the title of the section itself rather than the product titles, though. Still, starting with those templates, you should be able to find the place where the product titles themselves are set. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product Sort, Product Search, Add to Cart](https://wordpress.org/support/topic/product-sort-product-search-add-to-cart/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [6 years ago](https://wordpress.org/support/topic/product-sort-product-search-add-to-cart/page/2/#post-13289202) * Hi [@arnoldjewelers](https://wordpress.org/support/users/arnoldjewelers/). Yes, there should be a way to create the tables manually. I’m not sure where in the plugin it is, but there should be code in the WooCommerce plugin somewhere to create the tables, so you can copy that to create the tables manually and see if that helps. 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