Title: Austin M - a11n's Replies - page 19 | WordPress.org --- # Austin M - a11n [ ](https://wordpress.org/support/users/apmwebdev/) * [Profile](https://wordpress.org/support/users/apmwebdev/) * [Topics Started](https://wordpress.org/support/users/apmwebdev/topics/) * [Replies Created](https://wordpress.org/support/users/apmwebdev/replies/) * [Reviews Written](https://wordpress.org/support/users/apmwebdev/reviews/) * [Topics Replied To](https://wordpress.org/support/users/apmwebdev/replied-to/) * [Engagements](https://wordpress.org/support/users/apmwebdev/engagements/) * [Favorites](https://wordpress.org/support/users/apmwebdev/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 271 through 285 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/18/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [18](https://wordpress.org/support/users/apmwebdev/replies/page/18/?output_format=md) 19 [20](https://wordpress.org/support/users/apmwebdev/replies/page/20/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/20/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Get the product catalog all to the left](https://wordpress.org/support/topic/get-the-product-catalog-all-to-the-left/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/get-the-product-catalog-all-to-the-left/#post-13727639) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Emails](https://wordpress.org/support/topic/emails-44/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/emails-44/#post-13727635) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] product feed currency](https://wordpress.org/support/topic/product-feed-currency/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/product-feed-currency/#post-13704780) * Hi [@seba000](https://wordpress.org/support/users/seba000/). What happens if you temporarily disable the currency switcher plugin? Do the products export in the correct currency then? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] product detail page crashs](https://wordpress.org/support/topic/product-detail-page-crashs/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/product-detail-page-crashs/#post-13704718) * Hi [@mitzeitundohne](https://wordpress.org/support/users/mitzeitundohne/)! There are a few things that could cause this. The most common thing we’ve seen help is to increase the WordPress memory limit. You can see how to do that here: [https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/](https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/) * Can you post your system status report? That might give us a clue as to what is going on. You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] virtual item](https://wordpress.org/support/topic/virtual-item/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/virtual-item/#post-13690203) * Hi [@any12](https://wordpress.org/support/users/any12/). From a best practices perspective, I suppose it makes sense to mark the products as virtual. This is not strictly necessary if shipping and shipping calculations are disabled, though, as all products will basically be treated as if they are virtual. It won’t make any difference from the customer’s perspective, so it’s really up to you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Cannot Access WP-Admin When Woocommerce Active](https://wordpress.org/support/topic/cannot-access-wp-admin-when-woocommerce-active/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-wp-admin-when-woocommerce-active/#post-13690194) * Hi [@timmer81](https://wordpress.org/support/users/timmer81/). I’d recommend conflict testing. * These are the steps you should take: * 1. Back up your site. Many hosting providers offer a way to do this, and there are plugins such as [WP Database Backup](https://wordpress.org/plugins/wp-database-backup/) that offer this functionality if backing up your database through your host is not an option. 2. Update all your plugins and your theme to their latest versions and see if the problem fixes itself. 3. Set your theme to Twenty Twenty. 4. Disable all plugins except for WooCommerce. 6. Repeat the action that is causing the problem. * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which one is causing the problem, reactivate them one by one, testing after each, until you find the one causing conflict. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Orders changing from complete to processing](https://wordpress.org/support/topic/orders-changing-from-complete-to-processing/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/orders-changing-from-complete-to-processing/#post-13690188) * Hi [@ssslippy](https://wordpress.org/support/users/ssslippy/). Can you send a screenshot of the order notes for one of these orders? If you don’t already have a screenshot service installed, here are a few options: * * [https://snipboard.io](https://snipboard.io) * [http://skitch.com/](http://skitch.com/)* [http://getcloudapp.com/](http://getcloudapp.com/) * [http://awesomescreenshot.com/](http://awesomescreenshot.com/) There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/) * Also, can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce error](https://wordpress.org/support/topic/woocommerce-error-35/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-error-35/#post-13690029) * Hi [@bserghey](https://wordpress.org/support/users/bserghey/). Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” * Also, do you remember what version of WooCommerce you recently upgraded from? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] review email and name placeholder missing](https://wordpress.org/support/topic/review-email-and-name-placeholder-missing/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/review-email-and-name-placeholder-missing/#post-13690019) * Hi [@isobelperl](https://wordpress.org/support/users/isobelperl/). The email field is not present on reviews by default, as it just uses the email from the user’s account. How is this field being added? Is it through a plugin or your theme, perhaps? Figuring that out would be the first step to answering this question. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] shortcode for product add ons](https://wordpress.org/support/topic/shortcode-for-product-add-ons/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/shortcode-for-product-add-ons/#post-13689997) * Hi [@tomaslanzarini](https://wordpress.org/support/users/tomaslanzarini/). Are you referring to writing a custom shortcode from scratch? In that case, you’d want to look at a guide like [this](https://pagely.com/blog/creating-custom-shortcodes/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Get the product catalog all to the left](https://wordpress.org/support/topic/get-the-product-catalog-all-to-the-left/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/get-the-product-catalog-all-to-the-left/#post-13689985) * Hi [@ttrading](https://wordpress.org/support/users/ttrading/)! * > I would like the product catalog to get all to the left * Are you referring to the gap between the products and the sidebar? [https://d.pr/i/MilBiA](https://d.pr/i/MilBiA) If so, you’d want to tweak your theme or add some custom CSS to eliminate this gap. You can read more about adding custom CSS [here](https://www.wpbeginner.com/plugins/how-to-easily-add-custom-css-to-your-wordpress-site/). * > The space on the main page top (under logo and over the menu). Where does it > come from? it is only on the first page. * I’m not sure what you mean here. Can you post a screenshot? If you don’t already have a screenshot service installed, here are a few options: * * [https://snipboard.io](https://snipboard.io) * [http://skitch.com/](http://skitch.com/)* [http://getcloudapp.com/](http://getcloudapp.com/) * [http://awesomescreenshot.com/](http://awesomescreenshot.com/) There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/) * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Facebook for Woocommerce](https://wordpress.org/support/topic/facebook-for-woocommerce-17/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/facebook-for-woocommerce-17/#post-13689931) * Hi [@mau84](https://wordpress.org/support/users/mau84/). This error is often due to your site’s default currency. If your default currency is not on [the list of accepted currencies](https://www.facebook.com/business/help/151451521590943?id=738655959856647), you can sometimes run into this error. As explained [here](https://docs.woocommerce.com/document/facebook-for-woocommerce/#section-9), if this is indeed the issue, you can sometimes change your default currency to a supported one (USD, CAD, GBP, EUR) to connect and then change it back afterward. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Formula needed for flat rate shipping in Woo Commerce](https://wordpress.org/support/topic/formula-needed-for-flat-rate-shipping-in-woo-commerce/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/formula-needed-for-flat-rate-shipping-in-woo-commerce/#post-13689908) * Great! You’re very welcome! Please don’t hesitate to reach out again if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Creating/listing sub products](https://wordpress.org/support/topic/creating-listing-sub-products-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/creating-listing-sub-products-2/#post-13689903) * You’re very welcome! Don’t hesitate to reach out again if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Emails](https://wordpress.org/support/topic/emails-44/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/emails-44/#post-13685620) * Hi [@icecopi](https://wordpress.org/support/users/icecopi/). Removing the links from an email would require an email customization. You can read more about that [here](https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/). * That being said, the link in the email should take the customer directly to the subscription in their My Account page, not the My Account page dashboard. Does that not happen? If not, something is either causing the link to be malformed or causing the site to redirect the user. Can you give me some more details about what happens when a customer clicks the link in the email? Viewing 15 replies - 271 through 285 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/18/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [18](https://wordpress.org/support/users/apmwebdev/replies/page/18/?output_format=md) 19 [20](https://wordpress.org/support/users/apmwebdev/replies/page/20/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/20/?output_format=md)