Title: Austin M - a11n's Replies - page 17 | WordPress.org --- # Austin M - a11n [ ](https://wordpress.org/support/users/apmwebdev/) * [Profile](https://wordpress.org/support/users/apmwebdev/) * [Topics Started](https://wordpress.org/support/users/apmwebdev/topics/) * [Replies Created](https://wordpress.org/support/users/apmwebdev/replies/) * [Reviews Written](https://wordpress.org/support/users/apmwebdev/reviews/) * [Topics Replied To](https://wordpress.org/support/users/apmwebdev/replied-to/) * [Engagements](https://wordpress.org/support/users/apmwebdev/engagements/) * [Favorites](https://wordpress.org/support/users/apmwebdev/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 241 through 255 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/16/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [16](https://wordpress.org/support/users/apmwebdev/replies/page/16/?output_format=md) 17 [18](https://wordpress.org/support/users/apmwebdev/replies/page/18/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/18/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Customize in limiting orders](https://wordpress.org/support/topic/customize-in-limiting-orders/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/customize-in-limiting-orders/#post-13766566) * Hi [@rsuyhamco](https://wordpress.org/support/users/rsuyhamco/). I understand you want to offer products in quantities of exactly 6, 8, and 10. I’d recommend the Advanced Product Quantity plugin for this: [https://woocommerce.com/products/advanced-product-quantity/](https://woocommerce.com/products/advanced-product-quantity/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woo Commerce – prodotti gratuiti](https://wordpress.org/support/topic/woo-commerce-prodotti-gratuiti-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/woo-commerce-prodotti-gratuiti-2/#post-13766322) * Hi [@romina00](https://wordpress.org/support/users/romina00/)! Thanks for your question. I’ve translated it via Google Translate and will respond in English, if that’s alright. I’ve translated it to: * > Hello, is it possible to add free downloadable virtual products to the shop? > At the moment I have inserted a product at 0 euros but I would like it to appear > for free. Another question: is it possible for this product to skip the step > at check out and allow the user to download immediately, after filling in the > essential data (only name and e-mail)? The ideal would be to have the product > listed along with all the paid ones but for which, once clicked, you are given > the opportunity to download it immediately and for free. * If I’m understanding you correctly, you want to offer free products, and you have two specific questions on this topic: * 1. Can you have a product display as “free” instead of “0€”? 2. Can you skip part of the checkout process for a free product, given that payment is not necessary? * The answer to both questions is yes, but with the caveat that they would require custom code. * For displaying “free” instead of 0€, you can use the snippet given [here](https://www.businessbloomer.com/woocommerce-display-free-instead-0-00-empty-price/) to accomplish this. * For simplifying checkout for free products, you can use the snippet given [here](https://www.skyverge.com/blog/how-to-simplify-free-woocommerce-checkout/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Are Business Manager pixels supported now?](https://wordpress.org/support/topic/are-business-manager-pixels-supported-now/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/are-business-manager-pixels-supported-now/#post-13762074) * Hi [@feglnoxfgqrajeq](https://wordpress.org/support/users/feglnoxfgqrajeq/). No, only Personal Ad Account pixels are supported still. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Only Display Selected Attributes in Additional Information](https://wordpress.org/support/topic/only-display-selected-attributes-in-additional-information/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/only-display-selected-attributes-in-additional-information/#post-13762007) * Hi Doug, * Thanks for clarifying. The default behavior of the additional information section is to show all attributes of the product and possible values for those attributes. If you’d like to change this, you’d need to either hide the additional information section completely and only rely on the variation descriptions, or write some custom code to change the additional information section when a user selects a variation. * To hide the tab completely, you can use one of the methods outlined [here](https://themes.zone/docs/remove-additional-information-tab-woocommerce-tutorial/). This would be the simpler of the two solutions. * To customize it, you’d need to write some custom code. Someone might respond here with some advice on custom code to use, but, if not, we have a [customizations page](https://woocommerce.com/customizations/) with resources for contacting a developer for help. You can also ask about this on the [WooCommerce Slack Community](https://woocommerce.com/community-slack/) or [WooCommerce FB group](https://www.facebook.com/groups/advanced.woocommerce/) which are great places for customization questions like this. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Filter by price not showing](https://wordpress.org/support/topic/filter-by-price-not-showing-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/filter-by-price-not-showing-2/#post-13761935) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] This pixel’s microdata is incomplete or incorrectly formatted](https://wordpress.org/support/topic/this-pixels-microdata-is-incomplete-or-incorrectly-formatted-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/this-pixels-microdata-is-incomplete-or-incorrectly-formatted-2/#post-13761912) * > I think I’ve fixed it in the silliest way possible. I discovered that updating > the product twice, one right after another, generated the variants IDs and > than they get synced. > I was so frustrated so I kept hitting that update button > and discovered it works like this :)) So i guess we can consider this as resolved? * Good detective work [@lauralazin](https://wordpress.org/support/users/lauralazin/)! We will investigate why this happens, but it’s good to know that there’s a work- around for it in the meantime! * I’m going to go ahead and mark this thread as resolved. Feel free to create a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] virtual item](https://wordpress.org/support/topic/virtual-item/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/virtual-item/#post-13761888) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce error](https://wordpress.org/support/topic/woocommerce-error-35/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-error-35/#post-13761885) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Paypal IPN work only on one of Two instances on same HOSTING](https://wordpress.org/support/topic/paypal-ipn-work-only-on-one-of-two-instances-on-same-hosting/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/paypal-ipn-work-only-on-one-of-two-instances-on-same-hosting/#post-13756996) * Hi [@rapapar](https://wordpress.org/support/users/rapapar/)! I understand you’re having trouble using your PayPal account on two different WooCommerce sites. PayPal Standard only allows one IPN location per account, which is why this isn’t working for you. PayPal Checkout also has this limitation. * You could use a different PayPal plugin, such as [PayPal Payments Pro](https://woocommerce.com/products/paypal-pro/) or [PayPal Powered by Braintree](https://woocommerce.com/products/woocommerce-gateway-paypal-powered-by-braintree/). Neither of these plugins use IPNs, so you can use the same account on multiple sites. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Only Display Selected Attributes in Additional Information](https://wordpress.org/support/topic/only-display-selected-attributes-in-additional-information/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/only-display-selected-attributes-in-additional-information/#post-13756943) * Hi [@deputydoug](https://wordpress.org/support/users/deputydoug/)! I understand you want to have a way of showing unique additional information for each variation. * I think the variation “description” field is what you’re looking for here. This is unique to each variation and will only be displayed when that variation is selected. You can see where this field is here: [https://docs.woocommerce.com/document/variable-product/#section-7](https://docs.woocommerce.com/document/variable-product/#section-7) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Cannot “Copy” System Status Report](https://wordpress.org/support/topic/cannot-copy-system-status-report/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-copy-system-status-report/#post-13756883) * Hi [@torosiete](https://wordpress.org/support/users/torosiete/). Great! I’m glad you were able to figure out a solution to the problem! I’m going to go ahead and mark this thread as resolved. Feel free to create a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Redirecting to 3DS](https://wordpress.org/support/topic/redirecting-to-3ds/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/redirecting-to-3ds/#post-13756844) * Thanks [@mnppdt28](https://wordpress.org/support/users/mnppdt28/). That looks normal. * For the order in the screenshot, do you know for a fact that payment was collected on the order? I’m not familiar with the ApcoPay gateway plugin, as it’s not one of ours, but it’s possible that the way this payment gateway works is that an order is created when a user leaves your site to confirm their payment via 3DS rather than when they actually confirm the payment. This would lead to a situation where there are some “ghost” orders that are created where the user never completed checkout. I would double check that you received payment from this customer if you’re unsure. * If you did, then I would reach out to the developers of the ApcoPay gateway plugin, as they’d be better able to help you troubleshoot this. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] shortcode for product add ons](https://wordpress.org/support/topic/shortcode-for-product-add-ons/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/shortcode-for-product-add-ons/#post-13756823) * We also have a [customizations page](https://woocommerce.com/customizations/) with resources for contacting a developer for help. You can also ask about this on the [WooCommerce Slack Community](https://woocommerce.com/community-slack/) or [WooCommerce FB group](https://www.facebook.com/groups/advanced.woocommerce/) which are great places for customization questions like this. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] shortcode for product add ons](https://wordpress.org/support/topic/shortcode-for-product-add-ons/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/shortcode-for-product-add-ons/#post-13756821) * This thread hasn’t gotten much traction, so I’m going to go ahead and mark it as resolved. Feel free to open a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Cannot “Copy” System Status Report](https://wordpress.org/support/topic/cannot-copy-system-status-report/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 8 months ago](https://wordpress.org/support/topic/cannot-copy-system-status-report/#post-13747482) * Hi [@torosiete](https://wordpress.org/support/users/torosiete/). I’m sorry you’re having trouble accessing a copy-and-paste-friendly copy of your system status report. I haven’t heard of this particular issue before. If worse comes to worse, you can copy the web-friendly version of the report instead. This is not formatted as nicely when you copy and paste it, but it should do in a pinch if you need to have that information in order to contact support. * To figure out why the paste-friendly version of the report isn’t appearing, I would start by checking for JavaScript errors on the status page. You can check for JavaScript errors on a web page with your browser of choice by following the steps outlined here: [https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis) * Could you screenshot what you see when you check for JavaScript errors and post a link to the image? If you don’t already have a screenshot service installed, here are a few options: * * [https://snipboard.io](https://snipboard.io) * [http://skitch.com/](http://skitch.com/)* [http://getcloudapp.com/](http://getcloudapp.com/) * [http://awesomescreenshot.com/](http://awesomescreenshot.com/) * There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/) * Thanks! 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