Title: Austin M - a11n's Replies - page 13 | WordPress.org --- # Austin M - a11n [ ](https://wordpress.org/support/users/apmwebdev/) * [Profile](https://wordpress.org/support/users/apmwebdev/) * [Topics Started](https://wordpress.org/support/users/apmwebdev/topics/) * [Replies Created](https://wordpress.org/support/users/apmwebdev/replies/) * [Reviews Written](https://wordpress.org/support/users/apmwebdev/reviews/) * [Topics Replied To](https://wordpress.org/support/users/apmwebdev/replied-to/) * [Engagements](https://wordpress.org/support/users/apmwebdev/engagements/) * [Favorites](https://wordpress.org/support/users/apmwebdev/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 181 through 195 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/12/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [12](https://wordpress.org/support/users/apmwebdev/replies/page/12/?output_format=md) 13 [14](https://wordpress.org/support/users/apmwebdev/replies/page/14/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/14/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Change a word into woocommerce page](https://wordpress.org/support/topic/change-a-word-into-woocommerce-page/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/change-a-word-into-woocommerce-page/#post-13879608) * Great! You’re very welcome, happy to help 🙂 I’m going to go ahead and mark this thread as resolved. Feel free to create a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Wrong price displayed](https://wordpress.org/support/topic/wrong-price-displayed/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/wrong-price-displayed/#post-13879603) * Thanks for the screenshot [@debritde](https://wordpress.org/support/users/debritde/). Those settings would seem to indicate that a product’s price shouldn’t increase when viewed on the front end, at least not from taxes. * > is there a possibility to share it in a private message or something similar? > > Since it is a customer project i am not allowed to post the dev link public. > Thank you * Ah, I didn’t realize this was a dev site. There isn’t private messaging capability on the forums, but you might qualify for our premium support, in which case you could talk to us (WooCommerce support) directly via email or chat. * Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” That should tell us what we need to know. This shouldn’t contain any private information, but you can remove the URL of the site if you would like to keep that private. That should be right at the top of the system status report. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Change a word into woocommerce page](https://wordpress.org/support/topic/change-a-word-into-woocommerce-page/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/change-a-word-into-woocommerce-page/#post-13878534) * Hi [@dmpsmart](https://wordpress.org/support/users/dmpsmart/). * > The widget is of the theme Flatsome i think.. > I made the site with an italian > back end language: maybe is this the problem? i don’t know…. * OK! A couple follow-up questions then: – Is this “PRODOTTI” title added to the widget on the back end anywhere, or is it something that Flatsome is adding automatically on the front end? – When you say the back-end language is Italian, does that mean that you’re using some sort of translation plugin, such as Loco Translate? * > but may i change the css content to fix it? * Theoretically you could use CSS to fix this, yes, although that would not be the cleanest solution. You would need to hide the existing title of the widget and then use the `::before` or `::after` pseudo-elements to add the correct text. This is kind of hacky, but it is an option if all else fails. You can see more about the `::before` pseudo-element [here](https://developer.mozilla.org/en-US/docs/Web/CSS/::before).`:: after` works exactly the same way. * I’d recommend figuring out where that text is being set and replacing it there rather than hiding it and adding different text on top of it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Fatal error](https://wordpress.org/support/topic/fatal-error-3736/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-3736/#post-13878494) * Hi [@illgabrielmps13](https://wordpress.org/support/users/illgabrielmps13/). * > Hi [@apmwebdev](https://wordpress.org/support/users/apmwebdev/). Thank you > for your effort and collaboration! When I disable Elementor, I cannot access > the development of the design of my website, this error presented above, appears > whenever I click on the option “Edit with Elementor”. * OK, thanks for clarifying. * > I just performed a test by disabling WooCommerce, and the error disappeared. > In addition to the WordPress panel there is a box reporting a problem with > the installation of WooCommerce, an error that says the installation is incomplete, > can you tell me if this is the root of the problem? * An incomplete installation could definitely be a problem. Can you try removing WooCommerce completely and reinstalling it? This will not remove any WooCommerce data in your database. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Change a word into woocommerce page](https://wordpress.org/support/topic/change-a-word-into-woocommerce-page/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/change-a-word-into-woocommerce-page/#post-13874645) * Hi [@dmpsmart](https://wordpress.org/support/users/dmpsmart/). Yes, I see the issue you’re talking about. How is that widget being added? Is it a default WooCommerce widget, or something else? * Also, is this site a translation of an existing Italian site? If so, how is it being translated? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Fatal error](https://wordpress.org/support/topic/fatal-error-3736/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-3736/#post-13874640) * Hi [@illgabrielmps13](https://wordpress.org/support/users/illgabrielmps13/). I don’t speak Portuguese, but I can translate your messages into English using Google Translate and reply to them. I hope that’s OK. * I understand that you turned on WP debug and saw the above error. Looking at the stack trace, it seems that the error is originating in the Cart Flows plugin, and possibly has something to do with Elementor. It looks like a piece of the stack trace is an “Elementor compatibility template.” * Are you seeing any issues in checkout or your cart? If you disable Elementor and/or Cart Flows, does the issue go away? You can use the [Health Check](https://wordpress.org/plugins/health-check/) plugin to simulate what disabling these plugins would look like without really disabling them. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Wrong price displayed](https://wordpress.org/support/topic/wrong-price-displayed/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/wrong-price-displayed/#post-13874626) * Hi [@debritde](https://wordpress.org/support/users/debritde/)! * > when i enter a price of 1,99€ woocommerce shows 2,37€ in the frontend. > I set > that i enter the prices including the taxes. Even if i change the setting nothing > will change when i create a new product. * That definitely doesn’t sound right. Can you take a screenshot of your tax settings and upload it so that we can take a look? I recommend [https://snipboard.io](https://snipboard.io) for easily sharing screenshots – please follow the instructions on the page, then post the URL here. * Could you also link to your site, if possible, so that I can test this behavior myself? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] wrong tax calculation](https://wordpress.org/support/topic/wrong-tax-calculation-6/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/wrong-tax-calculation-6/#post-13874594) * Hi [@gera2220](https://wordpress.org/support/users/gera2220/). Thanks for the screenshots. I think I understand what’s happening here. * Because you have prices entered _inclusive_ of tax, that means the prices you enter already have the tax included. Thus, if you enter a price of $1 for a product, that means that the product price plus the tax of that product have to add up to $1. That means the base price of the product has to be less than a dollar. * In order for the base price plus the tax to add up to $1, the product needs to be $0.86. $0.86 plus a 16% tax rate adds another $0.14, which is $1 exactly. Does that make sense? * If you wanted to add a $0.16 tax and have it add up to $1, you’d need to do the math to calculate what the rate would need to be for that. A $0.16 tax means the base product would need to be $0.84, and 0.16/0.84 = 0.1905. So you’d want to change the tax rate to 19.05%. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Set up USPS Shipping without Box Packing or Label Printing](https://wordpress.org/support/topic/set-up-usps-shipping-without-box-packing-or-label-printing/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/set-up-usps-shipping-without-box-packing-or-label-printing/#post-13869488) * Hi [@cschonhaut](https://wordpress.org/support/users/cschonhaut/). I’m sorry, I was actually incorrect before: It is normal and expected for WooCommerce Shipping and Tax to add the tax rates it fetches to your standard tax rates table. This is done for performance reasons. I had something misconfigured on my test site, but I was able to confer with a colleague and confirm the correct behavior. * While there doesn’t seem to be a way to make the newly added tax rates come in with shipping unchecked, you can instead do this from the shipping side of things. You can set the tax status of your shipping methods as “none” so that they are not taxed, as shown in this screenshot: [https://d.pr/i/mYXNcz](https://d.pr/i/mYXNcz) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Single product page : image of gallery cropped at the first tour](https://wordpress.org/support/topic/single-product-page-image-of-gallery-cropped-at-the-first-tour/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/single-product-page-image-of-gallery-cropped-at-the-first-tour/#post-13869385) * Hey [@kambro](https://wordpress.org/support/users/kambro/) * > Yes for the two points. > I tried on the staging site with Twenty-Twenty : no > issue, no matter which plugins were active. * OK, in that case, I think this is most likely due to the theme. Since that is the case, I would recommend reaching out to your theme developer about this. * > So far, we’ve note many products with gallery images. I’ve tested three products, > and the three shows the issue. > But the issue is not showed at each visit of > page. I tried to empty the cache of my browser systematically before each test. > I tested on Safari, Chrome and Firefox. In the cases I say you in the past > messages, the first page visit gave the issue; but after that, when I refresh > the page, the issue was not any more showed systematically. I try to understand > when its reappears but it remains mysterious. * That is mysterious! Hopefully your theme developer will have some idea of what is going on. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Diagnostic problems AddToCart event](https://wordpress.org/support/topic/diagnostic-problems/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/diagnostic-problems/#post-13869239) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Setting up tax when no tax is added?](https://wordpress.org/support/topic/setting-up-tax-when-no-tax-is-added/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/setting-up-tax-when-no-tax-is-added/#post-13869235) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to customize All Product block](https://wordpress.org/support/topic/how-to-customize-all-product-block/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/how-to-customize-all-product-block/#post-13869231) * We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Service Unavailable Issue](https://wordpress.org/support/topic/service-unavailable-issue/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/service-unavailable-issue/#post-13863675) * Hi [@ace_eca](https://wordpress.org/support/users/ace_eca/), thanks for the clarification. Yes, I was able to see the 503 error following those steps. * Do you see any fatal errors in your fatal error logs that match up to when this problem started? To check, go to WooCommerce > Status > Logs in your dashboard, open the dropdown by the “View” button, and look for any logs with “fatal-errors” in the name and an appropriate date. If so, could you copy the contents of the log into pastebin.com, click “Create new paste,” and then share the link so that we could take a look? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Single product page : image of gallery cropped at the first tour](https://wordpress.org/support/topic/single-product-page-image-of-gallery-cropped-at-the-first-tour/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 7 months ago](https://wordpress.org/support/topic/single-product-page-image-of-gallery-cropped-at-the-first-tour/#post-13863660) * Hi [@kambro](https://wordpress.org/support/users/kambro/). Thanks for going through those troubleshooting steps! Just to make sure we’re on the same page here, I understand that you: * – Tried using Health Check on your live site with Twenty Twenty and were never able to replicate the issue, no matter which plugins were active. – Created a staging site with your normal theme, and you were always able to replicate the issue, no matter which plugins were active. * Is that correct? In that case, I would try switching to the Twenty Twenty theme on the staging site and see if the behavior occurs then. We would expect it not to, given what you saw on your live site using the Health Check plugin. * You also mentioned this: * > The problem is that the issue is not regular and I cannot fiend a systematic > procedure to reproduce the issue * Can you expand on this a bit? Was it certain products that were showing the issue, but not others? Or the same products showed the issue sometimes, but then you would refresh the page and things would behave differently? Any detail you can provide could help explain what is going on. Thanks! Viewing 15 replies - 181 through 195 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/12/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [12](https://wordpress.org/support/users/apmwebdev/replies/page/12/?output_format=md) 13 [14](https://wordpress.org/support/users/apmwebdev/replies/page/14/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/14/?output_format=md)