Title: Austin M - a11n's Replies - page 10 | WordPress.org --- # Austin M - a11n [ ](https://wordpress.org/support/users/apmwebdev/) * [Profile](https://wordpress.org/support/users/apmwebdev/) * [Topics Started](https://wordpress.org/support/users/apmwebdev/topics/) * [Replies Created](https://wordpress.org/support/users/apmwebdev/replies/) * [Reviews Written](https://wordpress.org/support/users/apmwebdev/reviews/) * [Topics Replied To](https://wordpress.org/support/users/apmwebdev/replied-to/) * [Engagements](https://wordpress.org/support/users/apmwebdev/engagements/) * [Favorites](https://wordpress.org/support/users/apmwebdev/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 136 through 150 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/9/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [9](https://wordpress.org/support/users/apmwebdev/replies/page/9/?output_format=md) 10 [11](https://wordpress.org/support/users/apmwebdev/replies/page/11/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/11/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Checkout Payment Gateway] paypal buttons don’t appear on mobile](https://wordpress.org/support/topic/paypal-buttons-dont-appear-on-mobile/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 3 months ago](https://wordpress.org/support/topic/paypal-buttons-dont-appear-on-mobile/#post-14386584) * Hi [@giuseppe12](https://wordpress.org/support/users/giuseppe12/). Thanks for the additional information. Is there a difference when you’re logged out vs. logged in? Occasionally, we see issues that only happen for logged out or logged in users. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Checkout Payment Gateway] Is WooCommerce PayPal Checkout Gateway compatible with WooCommerce 4.9.2](https://wordpress.org/support/topic/is-woocommerce-paypal-checkout-gateway-compatible-with-woocommerce-4-9-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 3 months ago](https://wordpress.org/support/topic/is-woocommerce-paypal-checkout-gateway-compatible-with-woocommerce-4-9-2/#post-14382015) * Hi [@ad3r0wb0tham](https://wordpress.org/support/users/ad3r0wb0tham/). * > If it’s a false positive why does it specifically say 4.7? I have WooCommerce > 4.9.1 and 5.2.2 is available. * That was the last time the compatibility field was updated. As long as you’re on the latest version of the plugin, it should definitely be compatible with the latest version of WooCommerce. I apologize for the confusion. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Missing server side events](https://wordpress.org/support/topic/missing-server-side-events/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 3 months ago](https://wordpress.org/support/topic/missing-server-side-events/#post-14381945) * Hi [@irenella](https://wordpress.org/support/users/irenella/). I’ve pinged our developers about this and will update when we have more information. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Something went wrong when connecting to Facebook!](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-40/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 3 months ago](https://wordpress.org/support/topic/something-went-wrong-when-connecting-to-facebook-40/#post-14377473) * Hi Peter! I understand you’re getting an error that your connection to Facebook is no longer valid, and it’s telling you that something went wrong when trying to connect. * The most common error here is an “FBE installation does not exist” error, which is often caused by an invalid external business ID. The external business ID is generated, in part, by the site’s Site Title and cannot contain non-Latin characters. * Can you take these steps and see if that helps: * – Surf to [https:///wp-admin/options.php](https:///wp-admin/options.php) – Search for wc_facebook_external_business_id – Update field to include only supported characters and save – best practice: store-name-dfsdc3lck9k6q ← 13-digit random string – Go back to WooCommerce > Facebook and click “Get Started” again` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Apple Pay not working “Payment Not Completed”](https://wordpress.org/support/topic/apple-pay-not-working-payment-not-completed/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 3 months ago](https://wordpress.org/support/topic/apple-pay-not-working-payment-not-completed/#post-14377298) * Hi [@silb3r](https://wordpress.org/support/users/silb3r/)! Your client contacted us in chat and I added you to our existing email ticket about this issue. I’ll also update the ticket accordingly with the information you posted here. Let’s communicate about this in the ticket going forward. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Google Pay button not correct](https://wordpress.org/support/topic/google-pay-button-not-correct/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 3 months ago](https://wordpress.org/support/topic/google-pay-button-not-correct/#post-14372504) * Hi [@themarcopolo](https://wordpress.org/support/users/themarcopolo/). Thanks for clarifying, and let us know if you’d like continued help troubleshooting this in the future. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] I’m adding Custom JS so that I get the Google Pay Button Onpageload](https://wordpress.org/support/topic/im-adding-custom-js-so-that-i-get-the-google-pay-button-onpageload/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 3 months ago](https://wordpress.org/support/topic/im-adding-custom-js-so-that-i-get-the-google-pay-button-onpageload/#post-14339185) * Hi [@merajali294](https://wordpress.org/support/users/merajali294/). We (WooCommerce) don’t do custom development for our plugins, so we’re not able to offer support for this directly. The customizations page we mentioned above would be your best bet. If you’re not able to find anything there, asking in the Slack or Facebook groups for developer recommendations would be the way to go. * You could try talking with Stripe directly, but I would guess that they’ll give you the same answer and try to point you to a third party developer. * Let us know if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Eway Payments for Woo] Customer has no option to manage cards under my account](https://wordpress.org/support/topic/customer-has-no-option-to-manage-cards-under-my-account/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-has-no-option-to-manage-cards-under-my-account/#post-14315862) * Hi [@benbodhi](https://wordpress.org/support/users/benbodhi/), thanks for clarifying what you meant. Yes, eWay is more limited in its saved card functionality than some payment gateways. Customers still should be able to _delete_ saved cards from the My Account page, as shown here: * ⌊eway⌉⌊eway⌉ Link to image: [https://d.pr/i/gYjkPa](https://d.pr/i/gYjkPa) * but to add new ones they do need to go through checkout. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] What happens if I change a rate?](https://wordpress.org/support/topic/what-happens-if-i-change-a-rate/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/what-happens-if-i-change-a-rate/#post-14315834) * Hi [@jodzeee](https://wordpress.org/support/users/jodzeee/). Thanks for the additional information. Minnesota is a state where the sales tax laws are quite complex, so looking at the individual taxes within the total tax rate given by a site like sale-tax.com is often necessary rather than simply looking at the total. * In this case, it looks like the Rochester part of the tax rate is not being charged. 7.375% plus the Rochester rate of 0.750% results in 8.125% exactly. This is likely because your client’s store is not in the same tax district as Rochester (or that part of Rochester), and, therefore, only the state and county taxes are being charged. * There are several states that take this approach to sales tax, which makes things confusing for store-owners. Do you have any other examples we could double-check? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Can’t enter card details](https://wordpress.org/support/topic/cant-enter-card-details/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/cant-enter-card-details/#post-14315195) * Hi folks! Per the [forum guidelines](https://wordpress.org/support/welcome/), please create a new topic if you’re having a similar issue, as issues that have similar symptoms might not have the same underlying cause, and it’s better to look at each case individually unless. * [@ssmithalignsoftcom](https://wordpress.org/support/users/ssmithalignsoftcom/) Like Sol, I’m also not seeing the issue at the URL you gave, [https://flightreview.ca/book-a-flight-review](https://flightreview.ca/book-a-flight-review). I’m able to enter credit card information into the fields. Is this an ongoing issue, or is it resolved now? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Server Sending Invalid Match Key Parameters for ViewContent Event](https://wordpress.org/support/topic/server-sending-invalid-match-key-parameters-for-viewcontent-event-15/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/server-sending-invalid-match-key-parameters-for-viewcontent-event-15/#post-14303146) * Hi [@etienne11e45dfed5](https://wordpress.org/support/users/etienne11e45dfed5/) * We suspect a browser add-on or extension could be blocking the user agent and IP address being sent to the events manager by the pixel, and therefore this warning is being shown. It’s recommended you insure that there are no ad blockers being used. ​ You’ll also want to review the Pixel Settings and the code on the website itself to check for any issue. If there are no issues in the parameters requested on the website and the code is correct, please run a test using the test event tool. The admins may go ahead and click Mark as Resolved to see if the issue persists * There is currently an open bug for this on the Facebook Github repo. You can follow along on the progress here: * [https://github.com/woocommerce/facebook-for-woocommerce/issues/1777](https://github.com/woocommerce/facebook-for-woocommerce/issues/1777) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Google pay and an empty cart](https://wordpress.org/support/topic/google-pay-and-an-empty-cart-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/google-pay-and-an-empty-cart-2/#post-14303143) * Sounds good [@webarkitekterne](https://wordpress.org/support/users/webarkitekterne/)! Let us know what you find. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] What happens if I change a rate?](https://wordpress.org/support/topic/what-happens-if-i-change-a-rate/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/what-happens-if-i-change-a-rate/#post-14300525) * Hi [@jodzeee](https://wordpress.org/support/users/jodzeee/)! I understand you’re seeing some discrepancy with sales tax rates. Changing the rates in the table would not work, no. What discrepancies is your client seeing? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Eway Payments for Woo] Customer has no option to manage cards under my account](https://wordpress.org/support/topic/customer-has-no-option-to-manage-cards-under-my-account/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/customer-has-no-option-to-manage-cards-under-my-account/#post-14300519) * Hi there [@benbodhi](https://wordpress.org/support/users/benbodhi/)! I understand you’re wondering about saved cards with the eWay payment gateway plugin. * Yes, this plugin does allow for saved cards, but you may need to enable this feature in your settings if it’s turned off currently. This is the “Saved cards” setting in WooCommerce > Settings > Payments > eWAY, as shown here: [https://docs.woocommerce.com/document/eway/#prettyPhoto/1/](https://docs.woocommerce.com/document/eway/#prettyPhoto/1/) * Let us know if you have any further questions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Alipay not working](https://wordpress.org/support/topic/alipay-not-working-2/) * [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/) * (@apmwebdev) * [5 years, 4 months ago](https://wordpress.org/support/topic/alipay-not-working-2/#post-14300399) * Hi [@oeterchui](https://wordpress.org/support/users/oeterchui/)! I understand you’re having issues with AliPay when using Stripe. * There are a couple of additional steps you need to take in order to use AliPay on your site. * First, note that Stripe Alipay has a separate settings page from the normal Stripe plugin in WooCommerce. You can get to it by going to WooCommerce > Settings > Payments > Stripe Alipay. The next couple steps are listed on this settings page, but I’ll list them here as well for clarity: * 1. You need to activate AliPay as a payment method in your Stripe dashboard: [https://dashboard.stripe.com/account/payments/settings](https://dashboard.stripe.com/account/payments/settings). * 2. You need to add the webhook endpoint for your site to your Stripe account settings at [https://dashboard.stripe.com/account/webhooks](https://dashboard.stripe.com/account/webhooks). The exact URL for this is shown on your Stripe Alipay settings page and should end in `?wc-api=wc_stripe`. * I hope that was able to point you in the right direction! Let us know if you have any further questions! Viewing 15 replies - 136 through 150 (of 1,207 total) [←](https://wordpress.org/support/users/apmwebdev/replies/page/9/?output_format=md) [1](https://wordpress.org/support/users/apmwebdev/replies/?output_format=md) [2](https://wordpress.org/support/users/apmwebdev/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/apmwebdev/replies/page/3/?output_format=md)… [9](https://wordpress.org/support/users/apmwebdev/replies/page/9/?output_format=md) 10 [11](https://wordpress.org/support/users/apmwebdev/replies/page/11/?output_format=md)… [79](https://wordpress.org/support/users/apmwebdev/replies/page/79/?output_format=md) [80](https://wordpress.org/support/users/apmwebdev/replies/page/80/?output_format=md) [81](https://wordpress.org/support/users/apmwebdev/replies/page/81/?output_format=md) [→](https://wordpress.org/support/users/apmwebdev/replies/page/11/?output_format=md)