Title: anjitha21's Replies | WordPress.org --- # anjitha21 [ ](https://wordpress.org/support/users/anjitha21/) * [Profile](https://wordpress.org/support/users/anjitha21/) * [Topics Started](https://wordpress.org/support/users/anjitha21/topics/) * [Replies Created](https://wordpress.org/support/users/anjitha21/replies/) * [Reviews Written](https://wordpress.org/support/users/anjitha21/reviews/) * [Topics Replied To](https://wordpress.org/support/users/anjitha21/replied-to/) * [Engagements](https://wordpress.org/support/users/anjitha21/engagements/) * [Favorites](https://wordpress.org/support/users/anjitha21/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 124 total) 1 [2](https://wordpress.org/support/users/anjitha21/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/anjitha21/replies/page/3/?output_format=md)… [7](https://wordpress.org/support/users/anjitha21/replies/page/7/?output_format=md) [8](https://wordpress.org/support/users/anjitha21/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/anjitha21/replies/page/9/?output_format=md) [→](https://wordpress.org/support/users/anjitha21/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Duplicate metadata line on Woocommerce product](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [3 days, 1 hour ago](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/#post-18903443) * Hi [@mathis70](https://wordpress.org/support/users/mathis70/) * Thank you for reporting this issue. * Our developers are currently working on this issue. * The fix will be included in the upcoming release in the coming week. * We appreciate your patience and understading. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Dowbnload PDF button gives 404 error](https://wordpress.org/support/topic/dowbnload-pdf-button-gives-404-error/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [3 days, 1 hour ago](https://wordpress.org/support/topic/dowbnload-pdf-button-gives-404-error/#post-18903440) * Hi [@kirkstudio](https://wordpress.org/support/users/kirkstudio/) * Thank you for reaching out. * I tried to replicate the issue on my end using the latest version, but the documents are downloading correctly from the print page.  * To help us investigate this further, could you please share a few additional details: - Which document types are giving the 403 error (Invoice, Packing Slip, Delivery Note, etc.)? - Does the error occur for all orders or only specific ones? - Could you share a screenshot of the 403 error message? - Are you using any security plugins (e.g., firewall, access control, hotlink protection) or server-level protections that might block file access? - If possible, can you check your error logs around the time the error occurs and share any relevant entries? * This information will help us narrow down the cause and assist you more effectively. * Looking forward to your reply. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] ver7.0 is ….](https://wordpress.org/support/topic/ver7-0-is/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [3 days, 23 hours ago](https://wordpress.org/support/topic/ver7-0-is/#post-18902751) * Hi [@koseiayabe](https://wordpress.org/support/users/koseiayabe/) * We sincerely apologize for the inconvenience and frustration caused by the v7 update. * With v7, there were major improvements made to the plugin’s codebase and UI structure, which also required changes to the template files. Because of these changes, older custom templates from previous versions are not fully compatible with v7. * We recommend updating to the latest version, v7.1.1, as it already includes fixes for issues related to missing store information like company name, address, phone number, etc. * Here are the steps for the template override: * Open your active theme folder: `wp-content/themes/your-theme/` Create a folder named `woocommerce-delivery-notes` inside it 1. Find the template file you want to change inside the plugin: `wp-content/plugins/ woocommerce-delivery-notes/templates/` 2. Copy that file into the folder you created in step 2, keeping the same filename 3. Edit the copied file in your theme — the plugin will use it automatically * **Available template files:** - `invoice.php` — Invoice - `receipt.php` — Receipt - `deliverynote.php` — Delivery Note - `packingslip.php` — Packing Slip - `creditnote.php` — Credit Note - `base.php` — Shared layout used by all documents * **Override styles** Find the CSS file you want to change inside the plugin: ` wp-content/plugins/woocommerce-delivery-notes/templates/css/` 1. Copy it into your theme, recreating the same folder structure under `woocommerce- delivery-notes/css/` 2. Edit the copied file — your styles will be loaded instead of the plugin’s * **Available CSS files:** - `css/style.css` — Applies to all documents - `css/html/style.css` — Applies to browser print only - `css/pdf/style.css` — Applies to PDF output only * **Notes** - If using a child theme, create the folder in the child theme — not the parent - The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected. * Additionally, our developers are actively working on the remaining reported issues, and another update is planned for release next week with further fixes and improvements. * We truly appreciate your long-time support and patience while we continue improving the new version. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Overriding issues with V7](https://wordpress.org/support/topic/overriding-issues-with-v7/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [3 days, 23 hours ago](https://wordpress.org/support/topic/overriding-issues-with-v7/#post-18902750) * Hi [@alexroes](https://wordpress.org/support/users/alexroes/) * We are really sorry for the inconvenience caused by the updation. * The template file has changed due to the React version update and the new template structure. However, it is possible to override the template in the new version too. * Here are the steps for the template override: * Open your active theme folder: `wp-content/themes/your-theme/` Create a folder named `woocommerce-delivery-notes` inside it 1. Find the template file you want to change inside the plugin: `wp-content/plugins/ woocommerce-delivery-notes/templates/` 2. Copy that file into the folder you created in step 2, keeping the same filename 3. Edit the copied file in your theme — the plugin will use it automatically * **Available template files:** - `invoice.php` — Invoice - `receipt.php` — Receipt - `deliverynote.php` — Delivery Note - `packingslip.php` — Packing Slip - `creditnote.php` — Credit Note - `base.php` — Shared layout used by all documents * **Override styles** Find the CSS file you want to change inside the plugin: ` wp-content/plugins/woocommerce-delivery-notes/templates/css/` 1. Copy it into your theme, recreating the same folder structure under `woocommerce- delivery-notes/css/` 2. Edit the copied file — your styles will be loaded instead of the plugin’s * **Available CSS files:** - `css/style.css` — Applies to all documents - `css/html/style.css` — Applies to browser print only - `css/pdf/style.css` — Applies to PDF output only * **Notes** - If using a child theme, create the folder in the child theme — not the parent - The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected. * Please try from your end and let us know if there are any queries further. * We will be happy to assist you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Duplicate metadata line on Woocommerce product](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [4 days ago](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/#post-18902709) * Hi [@emmaswl](https://wordpress.org/support/users/emmaswl/) * Thank you for providing the details. * To investigate this further, could you please email us at ‘support at tychesoftwares dot com’ with the relevant details and temporary admin access to your site? * This will help us troubleshoot the issue more effectively. * We appreciate your cooperation and look forward to resolving this for you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Still encountering formatting issues with 7.1.1](https://wordpress.org/support/topic/still-encountering-formatting-issues-with-7-1-1/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [4 days, 1 hour ago](https://wordpress.org/support/topic/still-encountering-formatting-issues-with-7-1-1/#post-18902663) * Hi [@emmaswl](https://wordpress.org/support/users/emmaswl/) * This is a known issue and our developers are working on it. * We have planned to release an update in the coming week with all these fixes. * We are really sorry for the inconvenience caused and truly appreciate your understanding. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Duplicate metadata line on Woocommerce product](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [4 days, 1 hour ago](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/#post-18902659) * Hi [@emmaswl](https://wordpress.org/support/users/emmaswl/) [@mathis70](https://wordpress.org/support/users/mathis70/) * The issue could not be replicated on our test setup. * We tested with: - WooCommerce Print Invoices & Delivery Notes v7 - [Extra Product Options](https://wordpress.org/plugins/woo-extra-product-options/) plugin - Product options added to order items * On our end, the product option metadata is displayed only once: [https://prnt.sc/HHihpVaaAxKZ](https://prnt.sc/HHihpVaaAxKZ) * Could you please help us with the following details? - Which Extra Product Options plugin are you using (plugin name + version)? - Does the duplication happen for all option types or only specific fields? - Could you share a screenshot of the configuration of the Extra Product option plugin and order item meta from the WooCommerce order edit page? * This will help us identify whether the duplication is coming from the order meta itself or from a compatibility issue with a specific configuration. * Looking forward to your response. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] the fields in the Order Information section are no longer displayed](https://wordpress.org/support/topic/the-fields-in-the-order-information-section-are-no-longer-displayed/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [4 days, 3 hours ago](https://wordpress.org/support/topic/the-fields-in-the-order-information-section-are-no-longer-displayed/#post-18902534) * Hi [@sofiati](https://wordpress.org/support/users/sofiati/) * Thank you for your patience while our developer looked into this. * The filter code you’re using (`wcdn_order_info_fields`) will remain the same and can stay in your theme’s functions.php exactly as it is. * There is a known bug affecting custom field display in this version that has been identified and fixed. * This fix will be included in v7.1.2, which is being released this week. * We recommend waiting for that update before making further changes to your template files. * You’re right to notice that the folder structure has changed. * The v6 customization approach (using `pdf/default/invoice/template.php`) does not carry over directly to v7 — the template architecture has been rebuilt. * Your v6 template file cannot simply be copied into the v7 theme override folder as-is. * If anything is still missing after the update, reply here and we’ll guide you step by step on adapting your setup to the new v7 template structure. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] v7.1.1 Print Invoice Missing Refunded Items on Invoice](https://wordpress.org/support/topic/v7-1-1-print-invoice-missing-refunded-items-on-invoice/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [4 days, 21 hours ago](https://wordpress.org/support/topic/v7-1-1-print-invoice-missing-refunded-items-on-invoice/#post-18901745) * Hi [@ken3456](https://wordpress.org/support/users/ken3456/) * Thank you for explaining the issue. * We checked this on our test site using the older plugin version, and we could see that only the refunded amount was displayed, not the refunded product itself. * Here are the screenshots for reference: - [https://prnt.sc/0Xehg8T6-dV-](https://prnt.sc/0Xehg8T6-dV-) - [https://prnt.sc/R9CpPr6jvBdZ](https://prnt.sc/R9CpPr6jvBdZ) * The new version appears to behave the same way as the older version. * Could you please share a screenshot where the refunded product was displayed previously, along with the exact plugin version where you observed this behavior? * Once we have those details, we will investigate this further from our end. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Duplicate metadata line on Woocommerce product](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [5 days, 1 hour ago](https://wordpress.org/support/topic/duplicate-metadata-line-on-woocommerce-product/#post-18901457) * Hi [@mathis70](https://wordpress.org/support/users/mathis70/) * The metadata display issue was already fixed in the latest plugin version v7.1.1. * Could you please share a screenshot of the duplicated option fields along with more details about the issue? * Also, please let us know in which document the duplication is appearing (Invoice, Packing Slip, Delivery Note, etc.). * This will help us check the issue further from our end. * Looking forward for your reply. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Subject: dompdf runs during checkout even when PDF email attachments are disable](https://wordpress.org/support/topic/subject-dompdf-runs-during-checkout-even-when-pdf-email-attachments-are-disable/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [6 days ago](https://wordpress.org/support/topic/subject-dompdf-runs-during-checkout-even-when-pdf-email-attachments-are-disable/#post-18900485) * Hi [@inc2734](https://wordpress.org/support/users/inc2734/) * Thank you for reporting this. * We have escalated to our developer and they are currently working on it. * We will be releasing an update in this week with the fixes. * We appreciate your patience and understanding. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] How do I add additional fields to the Order info section in version 7.1?](https://wordpress.org/support/topic/how-do-i-add-additional-fields-to-the-order-info-section-in-version-7-1/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [6 days ago](https://wordpress.org/support/topic/how-do-i-add-additional-fields-to-the-order-info-section-in-version-7-1/#post-18900449) * Hi [@sofiati](https://wordpress.org/support/users/sofiati/) * There were some codebase improvements happened in the new version, thus the template file has changed. * Here are the steps for the template override: * Open your active theme folder: `wp-content/themes/your-theme/` Create a folder named `woocommerce-delivery-notes` inside it 1. Find the template file you want to change inside the plugin: `wp-content/plugins/ woocommerce-delivery-notes/templates/` 2. Copy that file into the folder you created in step 2, keeping the same filename 3. Edit the copied file in your theme — the plugin will use it automatically * **Available template files:** - `invoice.php` — Invoice - `receipt.php` — Receipt - `deliverynote.php` — Delivery Note - `packingslip.php` — Packing Slip - `creditnote.php` — Credit Note - `base.php` — Shared layout used by all documents * **Override styles** Find the CSS file you want to change inside the plugin: ` wp-content/plugins/woocommerce-delivery-notes/templates/css/` 1. Copy it into your theme, recreating the same folder structure under `woocommerce- delivery-notes/css/` 2. Edit the copied file — your styles will be loaded instead of the plugin’s * **Available CSS files:** - `css/style.css` — Applies to all documents - `css/html/style.css` — Applies to browser print only - `css/pdf/style.css` — Applies to PDF output only * **Notes** - If using a child theme, create the folder in the child theme — not the parent - The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected. * Please try it on your end and let us know if you need any further help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Invoice – Product list customization](https://wordpress.org/support/topic/invoice-product-list-customization/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [6 days, 1 hour ago](https://wordpress.org/support/topic/invoice-product-list-customization/#post-18900396) * Hi [@kornelije](https://wordpress.org/support/users/kornelije/) * We are really sorry for the inconvenience caused with the recent update. * The new version does support full template overrides — just via a new path and new files. * Here are the steps for the template override: * Open your active theme folder: `wp-content/themes/your-theme/` Create a folder named `woocommerce-delivery-notes` inside it 1. Find the template file you want to change inside the plugin: `wp-content/plugins/ woocommerce-delivery-notes/templates/` 2. Copy that file into the folder you created in step 2, keeping the same filename 3. Edit the copied file in your theme — the plugin will use it automatically * **Available template files:** - `invoice.php` — Invoice - `receipt.php` — Receipt - `deliverynote.php` — Delivery Note - `packingslip.php` — Packing Slip - `creditnote.php` — Credit Note - `base.php` — Shared layout used by all documents * **Override styles** Find the CSS file you want to change inside the plugin: ` wp-content/plugins/woocommerce-delivery-notes/templates/css/` 1. Copy it into your theme, recreating the same folder structure under `woocommerce- delivery-notes/css/` 2. Edit the copied file — your styles will be loaded instead of the plugin’s * **Available CSS files:** - `css/style.css` — Applies to all documents - `css/html/style.css` — Applies to browser print only - `css/pdf/style.css` — Applies to PDF output only * **Notes** - If using a child theme, create the folder in the child theme — not the parent - The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected. * Please check this on your end and let us know if you need any further help. * Looking forward for your reply. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Add Metadata to the PDF](https://wordpress.org/support/topic/add-metadata-to-the-pdf/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [1 week ago](https://wordpress.org/support/topic/add-metadata-to-the-pdf/#post-18899320) * Hi [@giannisdigitup](https://wordpress.org/support/users/giannisdigitup/) * Sorry for the delay in reply. * Regarding the issue you reported earlier, the fix has already been implemented and will be included in **v7.1.2**, which is scheduled for release by Friday. * As for your other question about accessing the `$order` global variable—unfortunately, that won’t be available in this context. However, you can still retrieve the order object within the template using $order[‘id’], and then`wc_get_order( $ order['id'] )` * This will allow you to work with the order data as needed. * Please let us know if you have any further questions—we’re happy to help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Print Invoice & Delivery Notes for WooCommerce] Issue with Version 7.x: Missing Fees, Payment Method, and Limited Customization](https://wordpress.org/support/topic/issue-with-version-7-x-missing-fees-payment-method-and-limited-customization/) * Plugin Support [anjitha21](https://wordpress.org/support/users/anjitha21/) * (@anjitha21) * [1 week, 1 day ago](https://wordpress.org/support/topic/issue-with-version-7-x-missing-fees-payment-method-and-limited-customization/#post-18897989) * Hi [@cmiasp](https://wordpress.org/support/users/cmiasp/) * Sorry for the inconvenience you have faced due to the recent changes. * There has been major changes in UI and code base. * Regarding the custom fees, you can override the template to show the custom fee. * Here are the steps for the template override: * Open your active theme folder: `wp-content/themes/your-theme/` Create a folder named `woocommerce-delivery-notes` inside it 1. Find the template file you want to change inside the plugin: `wp-content/plugins/ woocommerce-delivery-notes/templates/` 2. Copy that file into the folder you created in step 2, keeping the same filename 3. Edit the copied file in your theme — the plugin will use it automatically * **Available template files:** - `invoice.php` — Invoice - `receipt.php` — Receipt - `deliverynote.php` — Delivery Note - `packingslip.php` — Packing Slip - `creditnote.php` — Credit Note - `base.php` — Shared layout used by all documents * **Override styles** Find the CSS file you want to change inside the plugin: ` wp-content/plugins/woocommerce-delivery-notes/templates/css/` 1. Copy it into your theme, recreating the same folder structure under `woocommerce- delivery-notes/css/` 2. Edit the copied file — your styles will be loaded instead of the plugin’s * **Available CSS files:** - `css/style.css` — Applies to all documents - `css/html/style.css` — Applies to browser print only - `css/pdf/style.css` — Applies to PDF output only * **Notes** - If using a child theme, create the folder in the child theme — not the parent - The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected. * Regarding the payment method, we already have a known issue regarding the payment methods not displaying in delivery notes and it will be fixed in the upcoming release in this week. * All other documents will show Payment methods. You can just enable this option in Templates >> Invoice >> Show Payment Method. * Regarding the currency, it is also a known issue and our developers are working on it. * In order to translate the labels, please let me know which plugin you are using to translate. I also suggest you to re-add these strings and check if it is working or not. * Please check this on your end and let us know if there are any further questions. Viewing 15 replies - 1 through 15 (of 124 total) 1 [2](https://wordpress.org/support/users/anjitha21/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/anjitha21/replies/page/3/?output_format=md)… [7](https://wordpress.org/support/users/anjitha21/replies/page/7/?output_format=md) [8](https://wordpress.org/support/users/anjitha21/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/anjitha21/replies/page/9/?output_format=md) [→](https://wordpress.org/support/users/anjitha21/replies/page/2/?output_format=md)