Title: andyward75's Replies | WordPress.org --- # andyward75 [ ](https://wordpress.org/support/users/andyward75/) * [Profile](https://wordpress.org/support/users/andyward75/) * [Topics Started](https://wordpress.org/support/users/andyward75/topics/) * [Replies Created](https://wordpress.org/support/users/andyward75/replies/) * [Reviews Written](https://wordpress.org/support/users/andyward75/reviews/) * [Topics Replied To](https://wordpress.org/support/users/andyward75/replied-to/) * [Engagements](https://wordpress.org/support/users/andyward75/engagements/) * [Favorites](https://wordpress.org/support/users/andyward75/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 79 total) 1 [2](https://wordpress.org/support/users/andyward75/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/andyward75/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/andyward75/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/andyward75/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/andyward75/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/andyward75/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple History – Track, Log, and Audit WordPress Changes] Error with Manage WP](https://wordpress.org/support/topic/error-with-manage-wp/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/error-with-manage-wp/#post-18739698) * That all worked well. Now, I can remove my spam comments from the Management console of the tool. Many thanks for you quick and effective response. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple History – Track, Log, and Audit WordPress Changes] Error with Manage WP](https://wordpress.org/support/topic/error-with-manage-wp/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/error-with-manage-wp/#post-18739690) * Thanks very much for the prompt response. I am downloading it as I type. I will let you know the outcome. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Issue with Scan](https://wordpress.org/support/topic/issue-with-scan/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [1 year, 9 months ago](https://wordpress.org/support/topic/issue-with-scan/#post-17947280) * OK, many thanks. Let me try as you suggest. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Incorrect Error Messages](https://wordpress.org/support/topic/incorrect-error-messages/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [1 year, 9 months ago](https://wordpress.org/support/topic/incorrect-error-messages/#post-17916436) * Well, I’m not sure that I would agree that the issue is solved. Maybe it has gone away, but solved? * Anyway, the issue is not now being reported so I guess the ticket can be closed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Incorrect Error Messages](https://wordpress.org/support/topic/incorrect-error-messages/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [1 year, 9 months ago](https://wordpress.org/support/topic/incorrect-error-messages/#post-17906945) * Hi, I decided to write to Ninja after the first reply. Before I did, I decided to search the site for anything with “caldera” in it and I had two results: * ./wp-content/plugins/litespeed-cache/thirdparty/caldera-forms.cls.php ./wp-content/ plugins/ninja-forms/includes/Database/CalderaSubmissionDataSource.php * I wrote to Ninja, explaining that I had converted from Caldera and that I had Wordfence and that it (WF) was reporting issues with plugins and they replied: * > This file is part of our plugin and actively in use:  ./wp-content/plugins/ > ninja-forms/includes/Database/CalderaSubmissionDataSource.php > What this file does is access your previously existing Caldera Forms submissions > for display on the submissions page.  You should NOT delete that file as it > is in current use (even if you don’t pull up old Caldera submissions.) > This file is part of some other plugin not associated with us, so I can’t speak > to it with any familiarity:./wp-content/plugins/litespeed-cache/thirdparty/ > caldera-forms.cls.php. > Ninja Forms Reply * Since then, I have had a further scan result and the two critical errors have now disappeared DESPITE NO ACTION HAVING BEEN TAKEN. Perhaps you could suggest what might be happening here. * Many thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Locked out of Admin](https://wordpress.org/support/topic/locked-out-of-admin-29/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [2 years, 6 months ago](https://wordpress.org/support/topic/locked-out-of-admin-29/#post-17151844) * Hi, I can report some progress. Soon after I posted, an unlock email arrived. I clicked the link and was able to login. I was expecting to have to unlock something or mark a blocked userid/ip/whatever as OK, but there were no clear instructions. So, I didn’t do anything. * I then tried to login without using the special link and I was successful. So, can you confirm that the issue is resolved once you have logged in with the link? * I asked my hosts to review the logs and I reproduce below. There seem to be issues with wordfence SQL? * ```wp-block-code [26-Oct-2023 07:29:16 UTC] WordPress database error MySQL server has gone away for query SELECT name, val, autoload FROM scd_bpm_wfconfig WHERE name = 'needsGeoIPSync' made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('plugins_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, wordfence::veryFirstAction, wfConfig::get [26-Oct-2023 07:29:18 UTC] WordPress database error MySQL server has gone away for query SELECT name, val, autoload FROM scd_bpm_wfconfig WHERE name = 'needsGeoIPSync' made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('plugins_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, wordfence::veryFirstAction, wfConfig::get ``` * Can you please get back to me on this. * Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Participants Database] Participants Database Custom Templates](https://wordpress.org/support/topic/participants-database-custom-templates/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [2 years, 7 months ago](https://wordpress.org/support/topic/participants-database-custom-templates/#post-17118582) * OK, many thanks. I will remove it. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Error Thrown](https://wordpress.org/support/topic/error-thrown-30/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [2 years, 7 months ago](https://wordpress.org/support/topic/error-thrown-30/#post-17109880) * Yes, and I have done that. My point of raising it here is to show that the WP Recovery doesn’t seem to cover this. Should it? It would be really helpful to get a recovery login and to disable plugins rather than trying to mess around with File Managers and PHPMYADMIN. * Many thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple History – Track, Log, and Audit WordPress Changes] Fatal Error](https://wordpress.org/support/topic/fatal-error-4492/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [2 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-4492/#post-16900390) * OK, many thanks and will do. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Pods - Custom Content Types and Fields] Interface with Form Plugins](https://wordpress.org/support/topic/interface-with-form-plugins/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [2 years, 11 months ago](https://wordpress.org/support/topic/interface-with-form-plugins/#post-16794105) * Thanks, I’ll take a look * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Query Monitor] Query Monitor causes Chrome to crash out of memory](https://wordpress.org/support/topic/query-monitor-causes-chrome-to-crash-out-of-memory/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [2 years, 11 months ago](https://wordpress.org/support/topic/query-monitor-causes-chrome-to-crash-out-of-memory/#post-16785177) * Hi there and thanks for the reply. As I stated, I had removed QM so to try what you say would require me to clone my site, change theme, re add the plugin and then do testing. * Right now, I don’t have any spare time to do that but I will put it on my list to see if I can get a window. * I should say though that I could launch QM from the site and it was using the bottom half (ish) of the admin screen for its display. Is this what you expect? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Memory Issue with Chrome](https://wordpress.org/support/topic/memory-issue-with-chrome/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [2 years, 11 months ago](https://wordpress.org/support/topic/memory-issue-with-chrome/#post-16779541) * Hi, thanks for your reply. You say to contact Chrome support forum – do you have a link? Is it on here or an entirely different site? * One thing that is puzzling is that it has only just started and I don’t recall a Chrome update. There have, though, been WordPress and plugin updates. I may try a disabling session to see if removing one or more plugins stabilises it. * Thanks for the help * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Getting WordPress Critical Error](https://wordpress.org/support/topic/getting-wordpress-critical-error/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [3 years, 4 months ago](https://wordpress.org/support/topic/getting-wordpress-critical-error/#post-16311980) * Many thanks. That seems to be it. I noticed that 7.22 released today so updated and now all fine. Many thanks for your assistance. Much appreciated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Floating Social Share Icons and Social Share buttons - Next Previous Post Links - FL] Error Log Entries](https://wordpress.org/support/topic/error-log-entries-6/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [3 years, 5 months ago](https://wordpress.org/support/topic/error-log-entries-6/#post-16302326) * Any thoughts on this please? Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Floating Social Share Icons and Social Share buttons - Next Previous Post Links - FL] Post/Product/Page sequencing](https://wordpress.org/support/topic/post-product-page-sequencing/) * Thread Starter [andyward75](https://wordpress.org/support/users/andyward75/) * (@andyward75) * [3 years, 6 months ago](https://wordpress.org/support/topic/post-product-page-sequencing/#post-16146194) * I have had to remove the plugin now as it was just causing far too much confusion. But, if you have any tips to my questions then I can look again. * Many thanks Viewing 15 replies - 1 through 15 (of 79 total) 1 [2](https://wordpress.org/support/users/andyward75/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/andyward75/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/andyward75/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/andyward75/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/andyward75/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/andyward75/replies/page/2/?output_format=md)