Title: andypp's Replies | WordPress.org --- # andypp [ ](https://wordpress.org/support/users/andypp/) * [Profile](https://wordpress.org/support/users/andypp/) * [Topics Started](https://wordpress.org/support/users/andypp/topics/) * [Replies Created](https://wordpress.org/support/users/andypp/replies/) * [Reviews Written](https://wordpress.org/support/users/andypp/reviews/) * [Topics Replied To](https://wordpress.org/support/users/andypp/replied-to/) * [Engagements](https://wordpress.org/support/users/andypp/engagements/) * [Favorites](https://wordpress.org/support/users/andypp/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 76 total) 1 [2](https://wordpress.org/support/users/andypp/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/andypp/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/andypp/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/andypp/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/andypp/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/andypp/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP STAGING - WordPress Backup, Restore & Migration] Staging site deletion stuck at 0% (no logs shown)](https://wordpress.org/support/topic/staging-site-deletion-stuck-at-0-no-logs-shown/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/staging-site-deletion-stuck-at-0-no-logs-shown/#post-18611653) * The debug.log was already active, but nothing was written during the deletion attempt. * I’ll open a support request via the email address you provided and include the details and screenshots there. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP STAGING - WordPress Backup, Restore & Migration] Staging site deletion stuck at 0% (no logs shown)](https://wordpress.org/support/topic/staging-site-deletion-stuck-at-0-no-logs-shown/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/staging-site-deletion-stuck-at-0-no-logs-shown/#post-18611574) * Thanks for your reply. * Right before my latest test I cleared the old logs. After starting the deletion again, it stayed at 0% (“Cleaning Up Staging Site Tables”) and no new entries were written. * WP STAGING Logs panel: [https://postimg.cc/grC1nJ14](https://postimg.cc/grC1nJ14) * Do i still need to email you the exported log files from WP Staging → System information? * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload not reading full sitemap index – only partial cache preloading](https://wordpress.org/support/topic/preload-not-reading-full-sitemap-index-only-partial-cache-preloading/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/preload-not-reading-full-sitemap-index-only-partial-cache-preloading/#post-18572956) * Hi, just an update on my tests: * I cleared both the WP-Optimize cache and the Redis object cache, and then ran the preload again. * This time, the plugin successfully detected and cached all URLs without any errors. * Thanks for your help and support! * Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload not reading full sitemap index – only partial cache preloading](https://wordpress.org/support/topic/preload-not-reading-full-sitemap-index-only-partial-cache-preloading/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/preload-not-reading-full-sitemap-index-only-partial-cache-preloading/#post-18572352) * Hi, thanks for your reply! 1. I’ve checked the sitemap_index.xml and confirmed that the total number of URLs listed across all sitemap files is well over 7,000. 2. I did find this error in the debug.log, although I’m not sure if it’s directly related: * `[24-Jul-2025 13:25:11 UTC] PHP Fatal error: Allowed memory size of 273678336 bytes exhausted (tried to allocate 4198400 bytes) in /usr/www/users/wmbicom/wp- content/object-cache.php on line 2553` * I’ll try another test to verify whether this memory issue is affecting the preload process and I’ll report back with the results. * Thanks again for your support! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Redis Object Cache] Fatal syntax error in object-cache.php on PHP 7.2 — Redis Object Cache 2.6.1](https://wordpress.org/support/topic/fatal-syntax-error-in-object-cache-php-on-php-7-2-redis-object-cache-2-6-1/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/fatal-syntax-error-in-object-cache-php-on-php-7-2-redis-object-cache-2-6-1/#post-18568810) * Thanks for the quick fix, everything works perfectly now! Much appreciated 🙏 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Site backend becomes inaccessible after updating to version 5.8.4](https://wordpress.org/support/topic/site-backend-becomes-inaccessible-after-updating-to-version-5-8-4/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year ago](https://wordpress.org/support/topic/site-backend-becomes-inaccessible-after-updating-to-version-5-8-4/#post-18498172) * Thanks for the follow-up. * I checked the `debug.log`, but it was empty — no specific errors were logged. Unfortunately, simply reverting to the previous plugin version wasn’t enough to restore access to wp-admin. I had to restore a full database backup to get the site working again.It was quite a mess, to be honest. * Let me know if there’s anything else I can check. * Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Site backend becomes inaccessible after updating to version 5.8.4](https://wordpress.org/support/topic/site-backend-becomes-inaccessible-after-updating-to-version-5-8-4/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year ago](https://wordpress.org/support/topic/site-backend-becomes-inaccessible-after-updating-to-version-5-8-4/#post-18493678) * Thank you for your reply. * Here is the requested information: - WordPress version: 6.6.2 - PHP version: 8.0.30 - Database server version: 10.5.26-MariaDB-log * Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Issue with duplicated polls not copying css style settings](https://wordpress.org/support/topic/issue-with-duplicated-polls-not-copying-css-style-settings/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 6 months ago](https://wordpress.org/support/topic/issue-with-duplicated-polls-not-copying-css-style-settings/#post-18155962) * That fixed it, thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Issue with duplicated polls not copying css style settings](https://wordpress.org/support/topic/issue-with-duplicated-polls-not-copying-css-style-settings/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 6 months ago](https://wordpress.org/support/topic/issue-with-duplicated-polls-not-copying-css-style-settings/#post-18151722) * I have contacted your customer care specialists via the provided form to request the fixed zip file. I’ll follow up with them directly for further support. * Thank you again for your help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Issue with duplicated polls not copying css style settings](https://wordpress.org/support/topic/issue-with-duplicated-polls-not-copying-css-style-settings/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 6 months ago](https://wordpress.org/support/topic/issue-with-duplicated-polls-not-copying-css-style-settings/#post-18150766) * Thank you for your reply. * Here are the details you requested: * Poll Maker plugin version: 5.5.1. PHP version: 8.0.30.WordPress version: 6.6.2. Video demonstration: [https://streamable.com/p79pme](https://streamable.com/p79pme). Website link: [keblog](http://keblog.it). * Please let me know if you need any further information. * Thank you for your assistance! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Statistics tab not showing data in backend for voted polls](https://wordpress.org/support/topic/statistics-tab-not-showing-data-in-backend-for-voted-polls/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 7 months ago](https://wordpress.org/support/topic/statistics-tab-not-showing-data-in-backend-for-voted-polls/#post-18106599) * Thank you for your reply. * Here’s a link to a screenshot showing the issue on the “Statistics” tab for a poll with active votes: [https://ibb.co/GCdrLTx](https://ibb.co/GCdrLTx) * Here is the additional information: * WordPress version: 6.4.5 Poll Maker plugin version: 5.4.8URL of the page where the issue occurs: /wp-admin/admin.php?page=poll-maker-ays-results-each&poll=7& title=TITLE (where TITLE is an example) * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Poll results not showing on previously voted polls without clearing cache](https://wordpress.org/support/topic/poll-results-not-showing-on-previously-voted-polls-without-clearing-cache/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 7 months ago](https://wordpress.org/support/topic/poll-results-not-showing-on-previously-voted-polls-without-clearing-cache/#post-18091146) * Thank you for your detailed response. * I apologize for the confusion. After further testing, I realized that I was not logged in on mobile and was logged in on desktop. Since my caching settings are configured to bypass the cache for logged-in users, this explains why the issue didn’t occur on desktop, as I was seeing the non-cached version of the page. * I’ll try adjusting the cache expiration time for non-logged-in users. * Best regards, Andy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Poll results not showing on previously voted polls without clearing cache](https://wordpress.org/support/topic/poll-results-not-showing-on-previously-voted-polls-without-clearing-cache/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 7 months ago](https://wordpress.org/support/topic/poll-results-not-showing-on-previously-voted-polls-without-clearing-cache/#post-18088622) * Thank you for your response. * I understand the limitations regarding dynamic content and caching. * I would also like to mention that I’ve discovered the issue occurs only on mobile browsers (iOS Safari and Chrome, in my case). On desktop (Chrome), when I reload the page after voting, the results are correctly displayed according to the settings. * If this additional detail helps in any way, please let me know. * Thank you again for your assistance! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Poll Maker by AYS - Versus Polls, Anonymous Polls, Image Polls] Poll results not showing on previously voted polls without clearing cache](https://wordpress.org/support/topic/poll-results-not-showing-on-previously-voted-polls-without-clearing-cache/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 7 months ago](https://wordpress.org/support/topic/poll-results-not-showing-on-previously-voted-polls-without-clearing-cache/#post-18086801) * The polls are integrated directly into the articles, which are the most important and frequently visited pages on the site. Therefore, excluding the articles from caching isn’t a viable option as it could negatively impact performance. * Since the articles need to be cached, it seems that the only option is to reduce the cache expiration time. * Do you think this approach could work, or would you recommend any specific settings or alternative methods to balance caching performance with dynamic poll updates? * Thank you for your assistance! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MashShare - Social Media Share Buttons, Social Share Icons] PHP Warnings: Undefined array keys “title” and “fields”](https://wordpress.org/support/topic/php-warnings-undefined-array-keys-title-and-fields/) * Thread Starter [andypp](https://wordpress.org/support/users/andypp/) * (@andypp) * [1 year, 10 months ago](https://wordpress.org/support/topic/php-warnings-undefined-array-keys-title-and-fields/#post-17926853) * UPDATE: I had the ‘Disable Share Options Meta Box’ option selected in the Settings section under General. After I deselected this option, the errors disappeared. However, having to deselect this option to resolve errors is not a desirable solution. Viewing 15 replies - 1 through 15 (of 76 total) 1 [2](https://wordpress.org/support/users/andypp/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/andypp/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/andypp/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/andypp/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/andypp/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/andypp/replies/page/2/?output_format=md)