Title: andy3web's Replies | WordPress.org

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# andy3web

  [  ](https://wordpress.org/support/users/andy3web/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Constant Contact Widget] CC username/password not accepted](https://wordpress.org/support/topic/cc-usernamepassword-not-accepted/)
 *  [andy3web](https://wordpress.org/support/users/andy3web/)
 * (@andy3web)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/cc-usernamepassword-not-accepted/#post-6551107)
 * Thanks, MemberFindMe!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Constant Contact Widget] CC username/password not accepted](https://wordpress.org/support/topic/cc-usernamepassword-not-accepted/)
 *  [andy3web](https://wordpress.org/support/users/andy3web/)
 * (@andy3web)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/cc-usernamepassword-not-accepted/#post-6551105)
 * Hello,
 * I have been trying to get the widget work on my client’s site and keep getting
   the error alert: Constant Contact username/password not accepted
 * I have considered the following as suggested above:
 * 1. You are using the username/password of the *primary* user (ie. the one used
   for signing up with Contact Contact).
    _**If the partner account suffices–I do
   believe this account was used to set up the account, but it was perhaps created
   by a different master account.**_
 * 2. Triple check the username/password you entered in the plugin settings.
 * 3. After a certain number of attempts with an incorrect password, Constant Contact
   will lock the account and require verification to reactivate. So sign in to Constant
   Contact with the username/password and verify/reactivate the account as needed.
 * 4. Try changing the Constant Contact password to use only letters and numbers.
 * This is all in good shape.
 * the question I have now relates to the fact that my client has a partner account
   that is managing the target client account.
 * I am passing the login info for the partner account to the plugin.
    There is 
   a username in My Client Details tab in partner account on Constant Contact. I
   have to get the password for that, but before I ask my client again, I thought
   you might be able to tell me if that could be the issue — can this plugin connect
   to an email list through a partner account?
 * Thanks!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[IMPress for IDX Broker] getting an error msg in IDX plugin settings when entering api key](https://wordpress.org/support/topic/getting-an-error-msg-in-idx-plugin-settings-when-entering-api-key/)
 *  Thread Starter [andy3web](https://wordpress.org/support/users/andy3web/)
 * (@andy3web)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/getting-an-error-msg-in-idx-plugin-settings-when-entering-api-key/#post-5610151)
 * Thanks, but no luck…I tried it again and I am still getting the same error message.
   It will not take the key, its telling me to reinstall the plugin

Viewing 3 replies - 1 through 3 (of 3 total)