Forum Replies Created

Viewing 15 replies - 1 through 15 (of 51 total)
  • Plugin Author alticreation

    (@alticreation)

    @nikkofir Thank you so much for your feedback.
    As you described, the purpose of this plugin is to protect images through a clean, none-destructive, easy way.
    Most people rating negatively the plugin are people who did not read the FAQ and have no patience with eventual cache issues.

    Thanks again, happy to know the plugin helps!

    Forum: Plugins
    In reply to: [watermark] Doesnt work
    Plugin Author alticreation

    (@alticreation)

    Hi,
    this shouldn’t not be about PHP version, this could be due to Apache version.
    Also, the plugin can work on old server and not work on modern server, it depends on how it is configured.
    I do not think the plugin is that buggy given it works for 3000+ users.
    Send me a link to your website so that I can check and maybe find out what’s wrong!

    I’m sorry you’re experiencing problems…
    Also, don’t forget that this plugin is developed for free!

    Forum: Plugins
    In reply to: [watermark] Doesnt work
    Plugin Author alticreation

    (@alticreation)

    Thanks to have processed these steps.
    I fear your server is not compatible…
    I’m sorry.

    Forum: Plugins
    In reply to: [watermark] Doesnt work
    Plugin Author alticreation

    (@alticreation)

    Hi there,
    Have you read the documentation and issues related to cache ?
    It might be an explanation…
    Let me know.

    Plugin Author alticreation

    (@alticreation)

    Hi thomas,
    I’m sorry you had a bad experience.
    The watermark is not scaled with this plugin, this is true.
    For other points, the plugin does NOT damage pictures. It is not designed to be able to modify images. You probably saw the cached version of your images.
    Not to worry about, you just have to find the right size for your watermark image, then update the watermark through the plugin panel page,and will look good.

    If you need any help, please post your problem in the support section rather than downgrading the plugin, this is kind of discouraging for me…

    Forum: Plugins
    In reply to: [Protect uploads] Settings
    Plugin Author alticreation

    (@alticreation)

    Hi,
    you can find the settings under the library entry in the admin left menu.
    Sorry if this wasn’t clear.

    Plugin Author alticreation

    (@alticreation)

    Hello Solidan,

    please could you tell me what is the problem, maybe we could help you ?
    By the way, if your server do not support htaccess, rewrite module for apache and GD library, the plugin will not work.

    The plugin is working for more thousand of people worldwide. I’m sure we could help you.

    Also rather than posting a bad rate, it’s much more efficient to open a thread in the support section of the plugin.

    Plugin Author alticreation

    (@alticreation)

    Thanks for the feedback.
    Good to know ๐Ÿ™‚

    Plugin Author alticreation

    (@alticreation)

    Hello,

    this issue with nginx is that you have to add yourself the missing rules in the main nginx configuration file.

    The next version of the plugin will include a rule generator for nginx, but you will still have to add it manually.

    Plugin Author alticreation

    (@alticreation)

    Hi deshark. Have you tried to uninstall and then reinstall the plugin ? By simply migrating it’s possible the htaccess file is no longer valid. If this step does not fix the issue. This could be related to the new server configuration. Let me know!

    Plugin Author alticreation

    (@alticreation)

    Hello BestRanger,

    sorry you are experiencing problem.
    The plugin cannot modify the images. So don’t worry about that.
    You are facing a cache issue.

    Please empty both server cache + browser cache.

    Thanks.

    Forum: Reviews
    In reply to: [watermark] Good work
    Plugin Author alticreation

    (@alticreation)

    You cannot select images in which to apply or not the watermark.
    But you can choose which ยซformatยป, for example : big format, full format or small format.
    You can have more formats depending on the WordPress theme you are using.

    @andrew thanks for your help.

    Forum: Reviews
    In reply to: [watermark] Good work
    Plugin Author alticreation

    (@alticreation)

    Good to know it was chrome ๐Ÿ™‚
    Are you able to update your rating?

    Thx.

    Forum: Reviews
    In reply to: [watermark] Good work
    Plugin Author alticreation

    (@alticreation)

    Hello surfmen,

    as written in the documentation, what you experienced is due to cache issue, either from your browser cache or server cache.

    If you’re sure that both are emptied and renewed, then check if .htaccess file is present in your uploads/ directory. Delete it if necessary.

    The plugin does not modify the original image, because it is not coded to do so.

    Let me know if you still have any issue.

    PS: this is not linked to version compatibility.

    Plugin Author alticreation

    (@alticreation)

    Exactly !
    Sorry I didn’t understand your first request.
    The extension has to be JPG and not JPEG.

    It should be good if you are able to change it from jpg to jpeg.

Viewing 15 replies - 1 through 15 (of 51 total)