Title: alin99's Replies | WordPress.org

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# alin99

  [  ](https://wordpress.org/support/users/alin99/)

 *   [Profile](https://wordpress.org/support/users/alin99/)
 *   [Topics Started](https://wordpress.org/support/users/alin99/topics/)
 *   [Replies Created](https://wordpress.org/support/users/alin99/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/alin99/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/alin99/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/alin99/engagements/)
 *   [Favorites](https://wordpress.org/support/users/alin99/favorites/)

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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 22 total)

1 [2](https://wordpress.org/support/users/alin99/replies/page/2/?output_format=md)
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 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] New Products Not Lining up Properly](https://wordpress.org/support/topic/new-products-not-lining-up-properly/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/new-products-not-lining-up-properly/#post-18540001)
 * Hi [@kmacharia](https://wordpress.org/support/users/kmacharia/) ,
 * The error has indeed changed and the new errors no longer say anything “Botiga”.
   WooCommerce is mentioned a lot now…
 * Thank you again for your help. I will reach out in the other forum.
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] New Products Not Lining up Properly](https://wordpress.org/support/topic/new-products-not-lining-up-properly/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/new-products-not-lining-up-properly/#post-18530020)
 * Hi [@kmacharia](https://wordpress.org/support/users/kmacharia/) ,
 * I managed to update the theme but the option still hasn’t appeared. Do you have
   any other ideas?
 * Thank you in advance,
 * Alin
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] New Products Not Lining up Properly](https://wordpress.org/support/topic/new-products-not-lining-up-properly/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/new-products-not-lining-up-properly/#post-18528532)
 * Hi [@kmacharia](https://wordpress.org/support/users/kmacharia/)
 * Thank you for your reply. Would you know how to upgrade it? I see I have version
   2.3.0 installed [https://ibb.co/vCzsx6dt](https://ibb.co/vCzsx6dt) but when I
   go into the theme itself it says it’s 2.1.0. I don’t see a link/way to upgrade
   it…
 * I have version 1.0.60 of aThemes Starter Sites and 1.0.13 of the Athemes Blocks.
 * Thank you,
 * Alin
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] New Products Not Lining up Properly](https://wordpress.org/support/topic/new-products-not-lining-up-properly/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/new-products-not-lining-up-properly/#post-18519665)
 * Hi [@kmacharia](https://wordpress.org/support/users/kmacharia/)
 * I have attached the contents of the file provided by the hosting provider. I 
   have not yet tried to restore the tar.gz file as the site is still fully accessible
   from the front end. I just cannot access/edit WordPress from cPanel. The following
   is from a file called “theme_error_log.txt”
 *     ```wp-block-code
       Warning: Attempt to read property "controls_general" on null in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php on line 98Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php:100 Stack trace: #0 /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php(100): array_merge() #1 /home/beewickd/public_html/wp-includes/class-wp-hook.php(324): Botiga_WC_Brands->customizer_options() #2 /home/beewickd/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /home/beewickd/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home/beewickd/public_html/wp-includes/class-wp-customize-manager.php(947): do_action() #5 /home/beewickd/public_html/wp-includes/class-wp-hook.php(324): WP_Customize_Manager->wp_loaded() #6 /home/beewickd/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /home/beewickd/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /home/beewickd/public_html/wp-settings.php(749): do_action() #9 /home/beewickd/public_html/wp-config.php(83): require_once('/home/beewickd/...') #10 /home/beewickd/public_html/wp-load.php(50): require_once('/home/beewickd/...') #11 /home/beewickd/public_html/wp-admin/admin.php(35): require_once('/home/beewickd/...') #12 /home/beewickd/public_html/wp-admin/customize.php(13): require_once('/home/beewickd/...') #13 {main} thrown in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php on line 100
       ```
   
 * Ps. Thank you again for your assistance. 🙂
 * Alin
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] New Products Not Lining up Properly](https://wordpress.org/support/topic/new-products-not-lining-up-properly/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/new-products-not-lining-up-properly/#post-18518009)
 * Hi [@kmacharia](https://wordpress.org/support/users/kmacharia/) ,
 * Thank you for your response.
 * Unfortunately trying to implement it has revealed a new problem as I am now unable
   to access the site through cPanel as the “Manage in WordPress” link has disappeared.
   Before updating WordPress and Botiga, this was the method I used to log onto 
   the site and make changes. [https://ibb.co/pBRbS7q5](https://ibb.co/pBRbS7q5)
   
   Now because I’m not sure if this is a Botiga or WordPress in general issue, I
   reached out to my hosting company. Unfortunately they flat out said this is a
   theme issue… 🙁
 * Here is a sample of a random page I’ve found where the link is still present (
   for demonstration purposes) [https://ibb.co/sp2vTx1w](https://ibb.co/sp2vTx1w)
 * I tried running the WordPress integrity checks and it did not find any problems.
   Is someone please able to help with this one or shall I create a new topic?
 * Thank you again,
 * Alin
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] Duplicate H1 Tags](https://wordpress.org/support/topic/duplicate-h1-tags-3/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/duplicate-h1-tags-3/#post-17034492)
 * Hi [@kharisblank](https://wordpress.org/support/users/kharisblank/) ,
 * I found the fix. I’m sharing it on here for any future people that experience
   the same issue.
 * My underlying issue is due to a lazy “fix” my hosting provider instructed me 
   to do when I first set up the website. My site was not appearing unless accessed
   via beewickd.com/wordpress and they had me copy files around. Anyhow, I now have
   two of the files Kharis suggested I change.
 * **/public_html/wp-content/themes/botiga/inc/modules/hf-builder/components/header/
   logo/logo.php**
 * **/public_html/wordpress/wp-content/themes/botiga/inc/modules/hf-builder/components/
   header/logo/logo.php**
 * Once I made the change to both, the problem disappeared. 😀
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] Duplicate H1 Tags](https://wordpress.org/support/topic/duplicate-h1-tags-3/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/duplicate-h1-tags-3/#post-17011264)
 * Hi [@kharisblank](https://wordpress.org/support/users/kharisblank/) ,
 * I tried disabling every plugin and then went into my saved original file, made
   the change and then saved it as logo.php.
 * I have not reenactivated any plugin but when I run the site through an SEO checker,
   it still appears as “The H1 heading is empty”. 🙁
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Almost All Store items have become Orphaned content](https://wordpress.org/support/topic/almost-all-store-items-have-become-orphaned-content/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/almost-all-store-items-have-become-orphaned-content/#post-17008129)
 * Here is a photo with the list of all of the headers present in my spreadsheet.
   
   WordPress seems to detect them as valid… [https://ibb.co/Mp9RJ35](https://ibb.co/Mp9RJ35)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Almost All Store items have become Orphaned content](https://wordpress.org/support/topic/almost-all-store-items-have-become-orphaned-content/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/almost-all-store-items-have-become-orphaned-content/#post-17008048)
 * Hi [@babylon1999](https://wordpress.org/support/users/babylon1999/) ,
 * Something very strange is going on. I just did the test on one orphaned store
   item.
 * I deleted it and emptied the trash. My total and orphaned store items count dropped.
 * I then tried to perform this procedure [https://woocommerce.com/document/product-csv-importer-exporter/#converting-existing-simple-product-to-variable-product](https://woocommerce.com/document/product-csv-importer-exporter/#converting-existing-simple-product-to-variable-product)
 * I copied/pasted the headers and one item from Excel to Google Sheets (to avoid
   the csv bug), and changed variable to simple (so I upload a simple item). I then
   re-uploaded the simple item created from Google sheets and it imports without
   any errors. Once uploaded, the new item is shown as Orphaned again.. :'(
 * Why oh why? 🙁
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] Duplicate H1 Tags](https://wordpress.org/support/topic/duplicate-h1-tags-3/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/duplicate-h1-tags-3/#post-17008016)
 * Hi [@kharisblank](https://wordpress.org/support/users/kharisblank/) ,
 * Here’s a list of all of the active plugins I have installed:
   aThemes Blocks, 
   aThemes Starter Sites, Limit Login Attempts Reloaded, Loco Translate, WooCommerce,
   WP Rocket, WPForms Lite, YaySwatches - Variation Swatches for WooCommerce, Yoast
   SEO
 * Do you think one of them could be causing this? The only one that may have anything
   related would be WP Rocket…
 * It’s a caching and performance optimization plugin to improve the loading of 
   WordPress sites… (it improves the website loading speed).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Brand Newly Imported Item is Orphaned](https://wordpress.org/support/topic/brand-newly-imported-item-is-orphaned/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/brand-newly-imported-item-is-orphaned/#post-17002360)
 * One more thing, I’ve tried to use [https://woocommerce.com/document/product-csv-import-suite-importing-product-variations/](https://woocommerce.com/document/product-csv-import-suite-importing-product-variations/)
   for assistance but I do not get the option to select what kind of upload: Parent
   or Child Variations I am trying to upload…
   As well, I am running WordPress 6.2
   and WooCommerce Version 8.0.2.Thank you,
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] Duplicate H1 Tags](https://wordpress.org/support/topic/duplicate-h1-tags-3/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/duplicate-h1-tags-3/#post-16992085)
 * Hi [@kharisblank](https://wordpress.org/support/users/kharisblank/) ,
 * Could it be coming from another configuration file somewhere?
 * I’ve removed the line and reset the caching addons but it’s still being picked
   up by SEO checkers.
 * Thank you,
 * Alin
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] Duplicate H1 Tags](https://wordpress.org/support/topic/duplicate-h1-tags-3/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/duplicate-h1-tags-3/#post-16989086)
 * Hi [@kharisblank](https://wordpress.org/support/users/kharisblank/) ,
 * Thank you. 🙂
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Almost All Store items have become Orphaned content](https://wordpress.org/support/topic/almost-all-store-items-have-become-orphaned-content/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/almost-all-store-items-have-become-orphaned-content/#post-16989083)
 * Hi Darla [@aguinaldodarla](https://wordpress.org/support/users/aguinaldodarla/),
 * Thank you for responding right back.
 * (When I first set up the store I hadn’t found much information in how to set 
   up a variable store so everything was done as simple items..)
 * Anyhow to fix this, I have to add the SKU to each variation in the exported csv?
   Also, I have to have the main product as “variable” and the variations as “variations”?
 * Then delete/empty trash, and re-upload the csv file?
 * Can I just delete the items database and re-create it from scratch? I’m totally
   not sure how but google has been able to find 404 not found pages/items… which
   is very strange because the items are in the store and aside from using Google’s
   404 link, I cannot get the error message… lol.
 * Thank you,
 * Alin
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Botiga] Adjust Background Photo on Mobile](https://wordpress.org/support/topic/adjust-background-photo-on-mobile/)
 *  Thread Starter [alin99](https://wordpress.org/support/users/alin99/)
 * (@alin99)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/adjust-background-photo-on-mobile/#post-16831430)
 * Hi [@kharisblank](https://wordpress.org/support/users/kharisblank/) ,
 * I made the change but now only one of the candles is visible. lol [https://ibb.co/N6xThTK](https://ibb.co/N6xThTK)
 * Is it possible to just stretch the image so it shows all three of the candles
   on mobile?
 * Thank you,

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