Title: algonzalez's Replies | WordPress.org

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# algonzalez

  [  ](https://wordpress.org/support/users/algonzalez/)

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## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form Submissions] Export: Warning: mb_convert_encoding()](https://wordpress.org/support/topic/export-warning-mb_convert_encoding/)
 *  [algonzalez](https://wordpress.org/support/users/algonzalez/)
 * (@algonzalez)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/export-warning-mb_convert_encoding/#post-9601837)
 * No, it still won’t work,
    i get the same error.
 * I didn’t try to deactivate it or even uninstall it and then get it again, cause
   i’m afraid i will lose all the submissions i got so far.
 * Is there any way to back that information up?
    -  This reply was modified 8 years, 10 months ago by [algonzalez](https://wordpress.org/support/users/algonzalez/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form Submissions] Export: Warning: mb_convert_encoding()](https://wordpress.org/support/topic/export-warning-mb_convert_encoding/)
 *  [algonzalez](https://wordpress.org/support/users/algonzalez/)
 * (@algonzalez)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/export-warning-mb_convert_encoding/#post-9535428)
 * Hi! im having the same issue
    i get the csv file with this: <br /> <b>Warning
   </b>: mb_convert_encoding(): Unknown encoding &quot utf8mb4&quot in <b>/www/cerrocred.
   com.ar/htdocs/wp-content/plugins/contact-form-submissions/Admin.php</b> on line
   <b>481</b><br />
 * I am using the same plugin in another site, and it works perfectly but in the
   other site, i get this error.
    What can i do?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form Submissions] CSV file exports without entry data](https://wordpress.org/support/topic/csv-file-exports-without-entry-data/)
 *  Thread Starter [algonzalez](https://wordpress.org/support/users/algonzalez/)
 * (@algonzalez)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/csv-file-exports-without-entry-data/#post-9454530)
 * It worked!!! Thank you!!!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form Submissions] can’t activate](https://wordpress.org/support/topic/cant-activate-51/)
 *  Thread Starter [algonzalez](https://wordpress.org/support/users/algonzalez/)
 * (@algonzalez)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/cant-activate-51/#post-9432222)
 * Will do that, thank you!!!

Viewing 4 replies - 1 through 4 (of 4 total)