Title: akdevs's Replies | WordPress.org --- # akdevs [ ](https://wordpress.org/support/users/akdevs/) * [Profile](https://wordpress.org/support/users/akdevs/) * [Topics Started](https://wordpress.org/support/users/akdevs/topics/) * [Replies Created](https://wordpress.org/support/users/akdevs/replies/) * [Reviews Written](https://wordpress.org/support/users/akdevs/reviews/) * [Topics Replied To](https://wordpress.org/support/users/akdevs/replied-to/) * [Engagements](https://wordpress.org/support/users/akdevs/engagements/) * [Favorites](https://wordpress.org/support/users/akdevs/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 85 total) 1 [2](https://wordpress.org/support/users/akdevs/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/akdevs/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/akdevs/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/akdevs/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/akdevs/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/akdevs/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Offer to Help](https://wordpress.org/support/topic/offer-to-help/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/offer-to-help/#post-18866998) * Hi, * Thank you so much for your kind words and for offering to help — I really appreciate it. * Your experience in UX design and customer support sounds very valuable. I’d be happy to discuss how we can collaborate. Please feel free to reach out to me via email [akdevs.fr@gmail.com](https://wordpress.org/support/users/akdevs/replies/akdevs.fr@gmail.com?output_format=md) so we can talk in more detail. * Looking forward to hearing from you! * Thanks again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Please confirm cancellation of Pro-subscription](https://wordpress.org/support/topic/please-confirm-cancellation-of-pro-subscription/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [3 months ago](https://wordpress.org/support/topic/please-confirm-cancellation-of-pro-subscription/#post-18814231) * Hi, Could you please email me once more to [akdevs.fr@gmail.com](https://wordpress.org/support/users/akdevs/replies/akdevs.fr@gmail.com?output_format=md) Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Genealogical Tree Pro Docs & Support down](https://wordpress.org/support/topic/genealogical-tree-pro-docs-support-down/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [1 year, 10 months ago](https://wordpress.org/support/topic/genealogical-tree-pro-docs-support-down/#post-17876547) * Sorry for late join. Thanks for report. Resolved. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Licensing question](https://wordpress.org/support/topic/licensing-question-2/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [1 year, 10 months ago](https://wordpress.org/support/topic/licensing-question-2/#post-17876542) * Hi [@krpfeiffer](https://wordpress.org/support/users/krpfeiffer/), * Sorry for join late. One licence is OK, You should contact pro version related question through email. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Patronymics & GedCom](https://wordpress.org/support/topic/patronymics-gedcom/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [1 year, 10 months ago](https://wordpress.org/support/topic/patronymics-gedcom/#post-17876531) * Hi [@guzzisto](https://wordpress.org/support/users/guzzisto/) , * Sorry for join late, I am not sure about you talking ‘patronyms’ can you explain more please, If possible I will add that as new features. * Gedcom is one-time action. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Database SQL Error](https://wordpress.org/support/topic/database-sql-error/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 1 month ago](https://wordpress.org/support/topic/database-sql-error/#post-17563380) * When you see error, i mean on what action show that error? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Genealogical Tree PRO – I can’t turn on](https://wordpress.org/support/topic/genealogical-tree-pro-i-cant-turn-on/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 2 months ago](https://wordpress.org/support/topic/genealogical-tree-pro-i-cant-turn-on/#post-17470179) * [@atrodakowski](https://profiles.wordpress.org/atrodakowski/) Hi, As it is a pro version support issue, can you please contact through email [akdevs.fr@gmail.com](https://wordpress.org/support/users/akdevs/replies/akdevs.fr@gmail.com?output_format=md) Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] HTTP ERROR 500](https://wordpress.org/support/topic/http-error-500-226/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 6 months ago](https://wordpress.org/support/topic/http-error-500-226/#post-17158419) * Can you provide me details, we never face similar issue with our plugin. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] family statistics and export a pdf file](https://wordpress.org/support/topic/family-statistics-and-export-a-pdf-file/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 7 months ago](https://wordpress.org/support/topic/family-statistics-and-export-a-pdf-file/#post-17108557) * [@nguoiveday](https://wordpress.org/support/users/nguoiveday/) There is not similar option in this plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] import file csv or excel](https://wordpress.org/support/topic/import-file-csv-or-excel/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 8 months ago](https://wordpress.org/support/topic/import-file-csv-or-excel/#post-17055546) * [@nguoiveday](https://wordpress.org/support/users/nguoiveday/) There is no option to import csv, or not option to convert csv to gedcom. But it is possible to make script import csv according you csv file data stricture or data fields. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Can members contribute to the tree?](https://wordpress.org/support/topic/can-members-contribute-to-the-tree/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 9 months ago](https://wordpress.org/support/topic/can-members-contribute-to-the-tree/#post-16946189) * [@stellarcodes](https://wordpress.org/support/users/stellarcodes/) site user can contribute to the tree with gt member role. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Is this plugin supported???](https://wordpress.org/support/topic/is-this-plugin-supported-17/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 9 months ago](https://wordpress.org/support/topic/is-this-plugin-supported-17/#post-16946185) * [@tsteinh](https://wordpress.org/support/users/tsteinh/) [@billdorgan](https://wordpress.org/support/users/billdorgan/) I am back, you can communicate now if you have still issue, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] What is ROOTS ID?](https://wordpress.org/support/topic/what-is-roots-id/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 9 months ago](https://wordpress.org/support/topic/what-is-roots-id/#post-16946183) * [@billdorgan](https://wordpress.org/support/users/billdorgan/) Root id is the id of most oldest member in your family group, or member id whose you want to put top of tree. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Formatting issues when uploading Gedcom file](https://wordpress.org/support/topic/formatting-issues-when-uploading-gedcom-file/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 9 months ago](https://wordpress.org/support/topic/formatting-issues-when-uploading-gedcom-file/#post-16946180) * [@jason_boom](https://wordpress.org/support/users/jason_boom/) Hope resolved. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Genealogical Tree - Family Tree & Ancestry for WordPress] Paid for Upgrade, but not allowed access to Pro Version](https://wordpress.org/support/topic/paid-for-upgrade-but-not-allowed-access-to-pro-version/) * Plugin Author [akdevs](https://wordpress.org/support/users/akdevs/) * (@akdevs) * [2 years, 9 months ago](https://wordpress.org/support/topic/paid-for-upgrade-but-not-allowed-access-to-pro-version/#post-16921154) * [@irishwhiskey](https://wordpress.org/support/users/irishwhiskey/) sorry to know that you having problems with our plugin, i instantly replied your support message with queries, can you check that please. 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