Title: Airwallex's Replies | WordPress.org --- # Airwallex [ ](https://wordpress.org/support/users/airwallex/) * [Profile](https://wordpress.org/support/users/airwallex/) * [Topics Started](https://wordpress.org/support/users/airwallex/topics/) * [Replies Created](https://wordpress.org/support/users/airwallex/replies/) * [Reviews Written](https://wordpress.org/support/users/airwallex/reviews/) * [Topics Replied To](https://wordpress.org/support/users/airwallex/replied-to/) * [Engagements](https://wordpress.org/support/users/airwallex/engagements/) * [Favorites](https://wordpress.org/support/users/airwallex/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 65 total) 1 [2](https://wordpress.org/support/users/airwallex/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/airwallex/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/airwallex/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/airwallex/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/airwallex/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Funnelkit OneClick Upsell](https://wordpress.org/support/topic/funnelkit-oneclick-upsell/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/funnelkit-oneclick-upsell/#post-18737943) * Hi [@jerry0000](https://wordpress.org/support/users/jerry0000/), * Thanks for following up. Please get in touch with Funnelkit for updates on whether their newest version is ready to integrate with us. From our end we’ve completed the development and are ready. * Thank you! * – Airwallex Plugin Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] old woocommerce compatibility](https://wordpress.org/support/topic/old-woocommerce-compatibility/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [6 months, 3 weeks ago](https://wordpress.org/support/topic/old-woocommerce-compatibility/#post-18731673) * Hi [@jerry0000](https://wordpress.org/support/users/jerry0000/), * We tested our most recent changes on WooCommerce v10. That said, WooCommerce v9 and v10 are generally backward compatible, so we encourage you to try installing and configuring the plugin! * Thank you. * – Airwallex Plugin Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Can I use free trial option for subscription ?](https://wordpress.org/support/topic/can-i-use-free-trial-option-for-subscription/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [6 months, 3 weeks ago](https://wordpress.org/support/topic/can-i-use-free-trial-option-for-subscription/#post-18731313) * Hi [@cagsan](https://wordpress.org/support/users/cagsan/), * We’re currently testing the implementation and expect to deliver the enhancement early December. Thank you! * – Airwallex Plugin Team * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Airwallex Online Payments Gateway] Waste of time](https://wordpress.org/support/topic/waste-of-time-369/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [7 months ago](https://wordpress.org/support/topic/waste-of-time-369/#post-18718872) * Hi [@mcdeth](https://wordpress.org/support/users/mcdeth/), * Thank you for trying out Airwallex. We’d love to help you investigate and resolve any issues you face with the plugin. Please share your support ticket here if you’ve lodged one, or email us at [woocommerce-comms@airwallex.com](https://wordpress.org/support/users/airwallex/replies/woocommerce-comms@airwallex.com?output_format=md), and we’ll look into it at the soonest. Thanks again! * – Airwallex Payments Plugin Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Can I use free trial option for subscription ?](https://wordpress.org/support/topic/can-i-use-free-trial-option-for-subscription/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [7 months, 1 week ago](https://wordpress.org/support/topic/can-i-use-free-trial-option-for-subscription/#post-18714611) * Thanks [@cagsan](https://wordpress.org/support/users/cagsan/) , we’ll be sure to prioritise this accordingly. Keep a look out for this on the changelog! * – Airwallex Plugin Support Team - This reply was modified 7 months, 1 week ago by [Airwallex](https://wordpress.org/support/users/airwallex/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Can I use free trial option for subscription ?](https://wordpress.org/support/topic/can-i-use-free-trial-option-for-subscription/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [7 months, 1 week ago](https://wordpress.org/support/topic/can-i-use-free-trial-option-for-subscription/#post-18712990) * Hi [@cagsan](https://wordpress.org/support/users/cagsan/), we do support Woo Subscriptions, but we don’t support free trial as $0 payment is currently not supported. We are looking into supporting this in the future! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Airwallex “All Payment Methods” page shows no payment options](https://wordpress.org/support/topic/airwallex-all-payment-methods-page-shows-no-payment-options/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/airwallex-all-payment-methods-page-shows-no-payment-options/#post-18666432) * Hi [@pugsd](https://wordpress.org/support/users/pugsd/), We answer your questions below and attempt to provide a few options to help you troubleshoot below: * **Q: Does the plugin enforce a strict Content Security Policy (CSP) on the checkout page?****A:** No, the plugin does not apply a strict CSP.**Q: What domains or scripts need to be allowed for Airwallex Checkout to work?****A:** All required payment methods should work **out of the box** — no special domain or script configuration is needed.**Q: Could this error be caused by missing configurations( e.g. Webhook Secret, Payment Intent creation)?****A:** It **shouldn’t** be. To identify the root cause, we would need to access your store directly and investigate further.To help troubleshoot, you can try the following options1. Update to the latest plugin2. Toggle to the alternative option of under the filed “Payment form template”. This can be found under Payments > Airwallex > API Settings > Payment form templateThanks, * The Airwallex team * ![](https://wordpress.org/afa213f8-dd4c-4def-8f05-c17d9385e370) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] How to make billing/shipping address not required](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/#post-18657328) * Hi [@cagsan](https://wordpress.org/support/users/cagsan/) , * I am pleased to inform you that the latest product release includes a feature that allows merchants selling virtual goods to skip collecting the billing address for Express Checkout options. We recommend updating to the latest version at your earliest convenience, and please let us know if you encounter any issues after the update. * Thanks, * The Airwallex Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Funnelkit OneClick Upsell](https://wordpress.org/support/topic/funnelkit-oneclick-upsell/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/funnelkit-oneclick-upsell/#post-18654397) * Hi [@jerry0000](https://wordpress.org/support/users/jerry0000/) * Thanks for the context. We are currently waiting for Funnelkit to release a new version of their plugin that will be compatible. I will share an update here once it is available. We appreciate your patience and support. * Thanks, * Airwallex Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] How to make billing/shipping address not required](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/#post-18652670) * Hi [@cagsan](https://wordpress.org/support/users/cagsan/), Thanks for checking in. I’ve just confirmed with the product team that we are running internal testing on the new configuration. We will keep you updated once it is ready to release. Appreciate your support. * Thanks, * The Airwallex Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Funnelkit OneClick Upsell](https://wordpress.org/support/topic/funnelkit-oneclick-upsell/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/funnelkit-oneclick-upsell/#post-18652634) * Hi [@jerry0000](https://wordpress.org/support/users/jerry0000/) * Which upsell flow are you looking to support? Are you trying to support the flow where shoppers can purchase an upsell after checking out? * Thanks, * The Airwallex Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] How to make billing/shipping address not required](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [9 months, 2 weeks ago](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/#post-18622300) * Hi [@cagsan](https://wordpress.org/support/users/cagsan/) * Thanks for your patience we have escalated to our product and engineering team. They provided the timeline as within the next 3 weeks. I will make sure to update here once that is live. * Thanks, * The Airwallex Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] Amount = 0 in WooCommerce Order Despite Successful Payment via Airwallex](https://wordpress.org/support/topic/amount-0-in-woocommerce-order-despite-successful-payment-via-airwallex/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/amount-0-in-woocommerce-order-despite-successful-payment-via-airwallex/#post-18573527) * Hi [@uni24](https://wordpress.org/support/users/uni24/) * Thanks for reaching out. We are glad it was resolved. Do reach out if you have any further queries. * Thanks, The Airwallex Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] How to make billing/shipping address not required](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [11 months ago](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/#post-18562646) * Hi [@cagsan](https://wordpress.org/support/users/cagsan/) * Sure we can make it a configuration for merchants to decide if billing address is required for virtual products as a new feature. We will update in this thread once that is added. Thanks! * Thanks, * The Airwallex Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Airwallex Online Payments Gateway] How to make billing/shipping address not required](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/) * Plugin Author [Airwallex](https://wordpress.org/support/users/airwallex/) * (@airwallex) * [11 months, 1 week ago](https://wordpress.org/support/topic/how-to-make-billing-shipping-address-not-required/#post-18553645) * Hi [@cagsan](https://wordpress.org/support/users/cagsan/) While the shipping address may be omitted, a billing address is required for all transactions. This is necessary to support Address Verification Service from the card schemes, which enhances transaction success rates for all merchants.Is there any special use case where you require the skipping of billing address? * Thanks, Airwallex Team Viewing 15 replies - 1 through 15 (of 65 total) 1 [2](https://wordpress.org/support/users/airwallex/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/airwallex/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/airwallex/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/airwallex/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/airwallex/replies/page/2/?output_format=md)