Title: ainelx's Replies | WordPress.org

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# ainelx

  [  ](https://wordpress.org/support/users/ainelx/)

 *   [Profile](https://wordpress.org/support/users/ainelx/)
 *   [Topics Started](https://wordpress.org/support/users/ainelx/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ainelx/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ainelx/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ainelx/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ainelx/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ainelx/favorites/)

 Search replies:

## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [I can’t access the WP dashboard](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/)
 *  Thread Starter [ainelx](https://wordpress.org/support/users/ainelx/)
 * (@ainelx)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/#post-11580443)
 * I managed to find the provider thanks to you guys.
    I already contacted them 
   and they are going to take care of this issue. Thank you all so much.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [I can’t access the WP dashboard](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/)
 *  Thread Starter [ainelx](https://wordpress.org/support/users/ainelx/)
 * (@ainelx)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/#post-11580122)
 * And what about my access to wp-admin?
    I changed the wordpress url to [https://and-pt.org/wp-admins](https://and-pt.org/wp-admins)
   along with the site url following plugin’s instructions. The previous url was
   [http://and-pt.org/wp-admin](http://and-pt.org/wp-admin) Which means that after
   disabling all the plugins I may still not have access to wp-admin. How can I 
   solve this problem? Is there a way to reset current user and password or to revert
   current wordpress url to previous url? Or by accessing the database and disabling
   all plugins I may also have access to wp-admin? Basically it would be the best
   solution because I have a full backup of the site and Db and it would be much
   easier if I could go back to the previous wordpress url to see the login page(
   which I don’t see now)
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [I can’t access the WP dashboard](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/)
 *  Thread Starter [ainelx](https://wordpress.org/support/users/ainelx/)
 * (@ainelx)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/#post-11579764)
 * Finding the hosting provider is already helpful.
    I’m going to contact them and
   see if they can help. Hope they can.~ Worst case scenario is building a website
   from scratch. Many thanks
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [I can’t access the WP dashboard](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/)
 *  Thread Starter [ainelx](https://wordpress.org/support/users/ainelx/)
 * (@ainelx)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/i-cant-access-the-wp-dashboard/#post-11579457)
 * I didn’t forget my login credentials to the hosting provider I just don’t have
   them and I don’t know who they are. That’s the real problem.
    It seems to me 
   to be more easier to have a new access to wp admin dashboard meaning WordPress
   resetting my current user and password and giving me a new one. I forgot to mention
   that I made a full backup and a db backup on wp dashboard prior to the error 
   occured. I have both files on my computer with the extension .sgbp. So sorry 
   if I insist on this but since I can revert the problem by restoring to previous
   site and for that I only need a new access to the wp dashboard counldn’t you 
   guys give me one? Please? Many thanks

Viewing 4 replies - 1 through 4 (of 4 total)