Title: agerin's Replies | WordPress.org

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# agerin

  [  ](https://wordpress.org/support/users/agerin/)

 *   [Profile](https://wordpress.org/support/users/agerin/)
 *   [Topics Started](https://wordpress.org/support/users/agerin/topics/)
 *   [Replies Created](https://wordpress.org/support/users/agerin/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/agerin/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/agerin/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/agerin/engagements/)
 *   [Favorites](https://wordpress.org/support/users/agerin/favorites/)

 Search replies:

## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] custom status deletes all the tickets](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/)
 *  Thread Starter [agerin](https://wordpress.org/support/users/agerin/)
 * (@agerin)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/#post-9446476)
 * thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] custom status deletes all the tickets](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/)
 *  Thread Starter [agerin](https://wordpress.org/support/users/agerin/)
 * (@agerin)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/#post-9446446)
 * thanks but, i’v got another question too. in awesome support setting there is
   a new tab “license”. “Entering your license key is mandatory to get the product
   updates”. do i need a license key to update? where can i get it? as it was version
   sent via newsletter subscription.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] custom status deletes all the tickets](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/)
 *  Thread Starter [agerin](https://wordpress.org/support/users/agerin/)
 * (@agerin)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/#post-9446404)
 * thankssss, yes it solved the problem. is there anyway i can use it for Persian
   website with persian status?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] custom status deletes all the tickets](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/)
 *  Thread Starter [agerin](https://wordpress.org/support/users/agerin/)
 * (@agerin)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/custom-status-deletes-all-the-tickets/#post-9446334)
 * hi, my new custom status is in Persian “در حال پیگیری”
    Awesome Support version:
   4.0.6 custom status version: 1.0.3

Viewing 4 replies - 1 through 4 (of 4 total)