Title: Andrea Grillo's Replies | WordPress.org --- # Andrea Grillo [ ](https://wordpress.org/support/users/agengineering/) * [Profile](https://wordpress.org/support/users/agengineering/) * [Topics Started](https://wordpress.org/support/users/agengineering/topics/) * [Replies Created](https://wordpress.org/support/users/agengineering/replies/) * [Reviews Written](https://wordpress.org/support/users/agengineering/reviews/) * [Topics Replied To](https://wordpress.org/support/users/agengineering/replied-to/) * [Engagements](https://wordpress.org/support/users/agengineering/engagements/) * [Favorites](https://wordpress.org/support/users/agengineering/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 353 total) 1 [2](https://wordpress.org/support/users/agengineering/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/agengineering/replies/page/3/?output_format=md)… [22](https://wordpress.org/support/users/agengineering/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/agengineering/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/agengineering/replies/page/24/?output_format=md) [→](https://wordpress.org/support/users/agengineering/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] 9.5.0 error with HPOS compatible plugins](https://wordpress.org/support/topic/9-5-0-error-with-hpos-compatible-plugins/) * [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [12 months ago](https://wordpress.org/support/topic/9-5-0-error-with-hpos-compatible-plugins/#post-18468657) * Hi everyone, * I confirm the problem was solved in the version 4.9.0 of YITH Subscription plugin released yesterday. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] 9.5.0 Fatal Error](https://wordpress.org/support/topic/9-5-0-fatal-error/) * [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [12 months ago](https://wordpress.org/support/topic/9-5-0-fatal-error/#post-18468655) * Hi [@mrgarry05](https://wordpress.org/support/users/mrgarry05/), from YITH side we solved the issue yesterday with the release 4.9.0 of Subscription plugin. * Could you try to update it the YITH Subscription plugin, please? * Thanks * cc: [@daledupreez](https://wordpress.org/support/users/daledupreez/) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[YITH WooCommerce Gift Cards] Auto Renew Subscription it’s ON set by them not by user](https://wordpress.org/support/topic/auto-renew-subscription-its-on-set-by-them-not-by-user/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/auto-renew-subscription-its-on-set-by-them-not-by-user/#post-15540853) * Hi [@eduardn1](https://wordpress.org/support/users/eduardn1/) , and thanks for your feedback! All our plugins are with the automatic renewal on, as stated in the terms and conditions accepted during the purchase. It is possible to disable the auto-renew at any time before the deadline from the My account page. We also send an email 30 days before the deadline as a reminder of the upcoming charge just to give our customers the time to cancel the subscription if they want to. * We are however a bit surprised to read this comment after making an exception to our refund policy by refunding you both orders.  * Regards, Andrea Grillo * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Ajax Product Filter] Menu Arrows Duplicating / Selecting Multiple Categories](https://wordpress.org/support/topic/menu-arrows-duplicating-selecting-multiple-categories/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/menu-arrows-duplicating-selecting-multiple-categories/#post-15496331) * Hi there, * thanks for contacting us. The issue seems to be related to the page structure. To fix it try to add the PHP code below at the end of functions.php file of your theme: * ``` if( ! function_exists( 'yith_wcan_content_selector' ) ){ function yith_wcan_content_selector( $selector ){ $selector = '.elementor-location-archive.product'; return $selector; } add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' ); } ``` * for the second issue, this is normal because you’re in a category page so this filters is enabled by default. We can try to change it via code, you should use this code in functions.php of your theme: * ``` if( ! function_exists( 'yith_wcan_shortcodes_script_args' ) ){ function yith_wcan_shortcodes_script_args( $params ){ if( isset( $params['base_url'] ) && function_exists( 'YITH_WCAN' ) && ! empty( YITH_WCAN()->frontend ) ){ $params['base_url'] = YITH_WCAN()->frontend->get_base_url( is_shop() || is_product_taxonomy() ? yit_get_woocommerce_layered_nav_link() : '' ); } return $params; } add_filter( 'yith_wcan_shortcodes_script_args', 'yith_wcan_shortcodes_script_args' ); } ``` * **Please note:** If you use a cache plugin and/or CDN don’t forget to clean it in order to apply the fix to your website. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH Frequently Bought Together for WooCommerce] Integración con Divi en plantilla de producto](https://wordpress.org/support/topic/integracion-con-divi-en-plantilla-de-producto/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/integracion-con-divi-en-plantilla-de-producto/#post-15496257) * Hola Ana, gracias! * veo el problema pero es dificil solucionarlo sin ver el sitio. Me puedas enviar otra captura de pantalla de la estructura de esta pagina (divi builder), porfa? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Compare] empty attributes…](https://wordpress.org/support/topic/empty-attributes-2/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/empty-attributes-2/#post-15496250) * Hi Rami, * I’m sorry but what you are looking for it’s not available in this version of YITH WooCommerce Compare plugin. * Probably you need the _Dynamic Attribute fields_ available in the commercial version. If you need more details about that you should contact us on yithemes. com webiste. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Product Add-Ons] YITH WooCommerce Product Add-ons](https://wordpress.org/support/topic/yith-woocommerce-product-add-ons-2/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/yith-woocommerce-product-add-ons-2/#post-15496193) * Hi there, * 1. in this version of the plugin there aren’t any check to doing that, you should select a default value. * [⌊unknown⌉⌊unknown⌉[ * 2. It’s not possible to replicate it in my local installation, I’m sorry. Please, try to deactivate all plugins and see if the problem disappear. If so, try to activate them again one by one and see which one produces the issue. If the problem is not from a plugin, try to activate the default theme Twenty Twenty- One or storefront and see if you have the same issue. * Also, if you have customized files in your theme, please try with a fresh installation without customization. * Remember that if you have a plugin for the cache, you need to delete the cache before to disable it.` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Ajax Product Filter] YITH WooCommerce Ajax Product Filter](https://wordpress.org/support/topic/yith-woocommerce-ajax-product-filter-4/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/yith-woocommerce-ajax-product-filter-4/#post-15496067) * estoy casi seguro que es un problema con el caché o con los permisos de tu servidores. Tiene solo caché o estas usando una CDN? Se si, se puede comprobar a limpiar tambien el CDN * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Ajax Product Filter] Filter by Brand stopped working for previously added products](https://wordpress.org/support/topic/filter-by-brand-stopped-working-for-previously-added-products/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/filter-by-brand-stopped-working-for-previously-added-products/#post-15496060) * Yes, some other user tell to us this. You should try to contact WooCommerce about that. Another possible solution could be to using the previous method and click on _Deletete filters transient_ and _Delete filters session_ in WooCommerce > Status > Tools. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Ajax Product Filter] Not sorting numbers alphabetically](https://wordpress.org/support/topic/not-sorting-numbers-alphabetically/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/not-sorting-numbers-alphabetically/#post-15496055) * Are you using the FREE version of ajax product filter, right? Could you share a couple of screenshot with us abot filters configuration? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Product Add-Ons] Percentage discount is not correct](https://wordpress.org/support/topic/percentage-discount-is-not-correct/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/percentage-discount-is-not-correct/#post-15491072) * Hi thanks for reporting about that. We found the cause of the issue are we’re working to solve it. You find a final fix in next plugin release. * I hope his sounds good for you 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Product Add-Ons] YITH WooCommerce Product Add-ons](https://wordpress.org/support/topic/yith-woocommerce-product-add-ons-2/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/yith-woocommerce-product-add-ons-2/#post-15491070) * Hi there, * 1. you’re using a radio button so you should pre-check an option by default * 2. this is really strange, could you share an url where I can see the issue, please? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH Frequently Bought Together for WooCommerce] Integración con Divi en plantilla de producto](https://wordpress.org/support/topic/integracion-con-divi-en-plantilla-de-producto/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/integracion-con-divi-en-plantilla-de-producto/#post-15490952) * Hola, * gracias para contactarnos. Me puedas enviar una enlace donde puedo ver este problema, por favor? * Gracias! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Compare] Problem with RTL](https://wordpress.org/support/topic/problem-with-rtl-7/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/problem-with-rtl-7/#post-15490950) * Hi there, * I have tested it and seems to works fine, click on the screenshot below please. * Let me know. * [[ * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH WooCommerce Compare] Compare link display two times](https://wordpress.org/support/topic/compare-link-display-two-times/) * Plugin Support [Andrea Grillo](https://wordpress.org/support/users/agengineering/) * (@agengineering) * [4 years, 1 month ago](https://wordpress.org/support/topic/compare-link-display-two-times/#post-15490927) * Hi [@manav22](https://wordpress.org/support/users/manav22/) * thanks for cooperation. Please go in _Appearance > Customize > Additional CSS_ section and add this CSS rule: * ``` .woocommerce.single-product a.compare:first-of-type { display: none; } ``` * Let me know if works fine. Viewing 15 replies - 1 through 15 (of 353 total) 1 [2](https://wordpress.org/support/users/agengineering/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/agengineering/replies/page/3/?output_format=md)… [22](https://wordpress.org/support/users/agengineering/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/agengineering/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/agengineering/replies/page/24/?output_format=md) [→](https://wordpress.org/support/users/agengineering/replies/page/2/?output_format=md)