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Forum: Plugins
In reply to: [WooCommerce Square] New Order Emails not sending

Thread Starter Adendum

(@adendum)

Well, it’s doubly weird because we have seen orders placed within minutes of each other – one paid by PayPal and another by Square – and the PayPal order’s emails all arrive within seconds of the order completing, whereas the Square orders seem to take anything from 2-6 hours.

I will retain logging until we are closer to a cause but I wont use an SMTP plugin just yet – seems pointless anyway as emails are generated and sent perfectly well with PayPal orders and the normal site emails….but I reserve judgement on SMTP.

I’ll update again when we have a couple of Square orders to report on.

Forum: Plugins
In reply to: [WooCommerce Square] New Order Emails not sending

Thread Starter Adendum

(@adendum)

7 years ago

UPDATE:

I was under the impression that the client was not receiving any emails when customers purchased using Square. It turns out that this was incorrect! Sorry!

The problem is that the mails do arrive but they arrive after very long delays, unlike PayPal purchases, which appear to be pretty instant.

From the last 4 Square purchases the site emails arrived with a 2 hour delay, a 6 hour delay, a 3 hour delay and another 2 hour delay. The client gets an email from Square before he ever sees an email from his own website.

Hopefully that narrows down possible causes?

Forum: Plugins
In reply to: [WooCommerce Square] New Order Emails not sending

Thread Starter Adendum

(@adendum)

7 years ago

OK…

1. I will set up WP Debug today.

2. I will install the email logging plugin today.

3. Status report…


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Site address (URL): https://www.harmonica123.com
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Forum: Plugins
In reply to: [Printful Integration for WooCommerce] PrintFul plugin incompatible with WP 5.2

Thread Starter Adendum

(@adendum)

7 years ago

Understood.

Forum: Plugins
In reply to: [Printful Integration for WooCommerce] PrintFul plugin incompatible with WP 5.2

Thread Starter Adendum

(@adendum)

7 years ago

OK, now it’s got super weird.

I just activated the PrintFul plugin and checked everything was working … and it is…plus Site Health has not kicked it out!

So resolved but no idea how or why or even if there was a problem to start with …. even though Site Health did email me (see original post).

I give up!

Forum: Plugins
In reply to: [WooCommerce Square] New Order Emails not sending

Thread Starter Adendum

(@adendum)

7 years ago

Hi,

There were three orders yesterday, two paid by Square and one by PayPal. The PayPal order generated all the expected emails, but the two Square payments generated only the emails from Square.

The two Square orders could have errors in the log but there is a time-shift of 6 hours.

#3907 completed at 14:16 and #3905 completed at 11:13 and the logs have two entries with 6 hour differences:-

[20-May-2019 17:13:00 UTC] woocommerce_add_order_item_meta is deprecated since version 3.0.0! Use woocommerce_new_order_item instead.
[20-May-2019 20:16:15 UTC] woocommerce_add_order_item_meta is deprecated since version 3.0.0! Use woocommerce_new_order_item instead.

Let me know if I need to enable WP Debug.

Forum: Plugins
In reply to: [Printful Integration for WooCommerce] PrintFul plugin incompatible with WP 5.2

Thread Starter Adendum

(@adendum)

7 years ago

1. Site Health is not a plugin it is a feature within WordPress (Tools>Site Health)

2. Has anyone from PrintFul ACTUALLY READ the original support post at the top of this thread? Read the very first post – ALL the information I have was put in that first post.

A. Site fully working since launch
B. WP updates to 5.2
C. The backend page display breaks and unable to create new pages/posts.
D. A message flashes up and an email is sent from the site (full content above)
E. Site Health deactivates the plugin with the problem – PrintFul
F. Backend page display returns to normal.
G. I contact PrintFul support and supply a description and the email in full.
H. Then we start going in circles…..

This reply was modified 7 years ago by Adendum.

Forum: Plugins
In reply to: [Printful Integration for WooCommerce] PrintFul plugin incompatible with WP 5.2

Thread Starter Adendum

(@adendum)

7 years ago

You are kidding right???????? Or are you just stalling???????

Of course the plugin is inactive….SITE HEALTH deactivated it because of the error.

If I activate the plugin Site Health immediately identifies the problem and deactivates it.

Unbelievable….

Forum: Plugins
In reply to: [Printful Integration for WooCommerce] PrintFul plugin incompatible with WP 5.2

Thread Starter Adendum

(@adendum)

7 years ago

Guys,

It’s been over a week and this thread has made no progress in that time. The client isn’t happy and already looking at Spreadshirt and others…so don’t be surprised if you lose this particular PrintFul client.

Forum: Plugins
In reply to: [Printful Integration for WooCommerce] PrintFul plugin incompatible with WP 5.2

Thread Starter Adendum

(@adendum)

7 years ago

No. The site was setup just a week or so ago and PrintFul was added and working.

WordPress was updated to 5.2 and Site Health notified me of the errors and WordPress deactivated the plugin.

Forum: Plugins
In reply to: [WooCommerce Square] No success message when order placed.

Adendum

(@adendum)

7 years ago

How did you resolve your issue?

Forum: Plugins
In reply to: [Printful Integration for WooCommerce] PrintFul plugin incompatible with WP 5.2