Title: acs53's Replies | WordPress.org

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# acs53

  [  ](https://wordpress.org/support/users/acs53/)

 *   [Profile](https://wordpress.org/support/users/acs53/)
 *   [Topics Started](https://wordpress.org/support/users/acs53/topics/)
 *   [Replies Created](https://wordpress.org/support/users/acs53/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/acs53/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/acs53/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/acs53/engagements/)
 *   [Favorites](https://wordpress.org/support/users/acs53/favorites/)

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## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Event Tickets and Registration] Events Ticketing payment “Greyed out”](https://wordpress.org/support/topic/events-ticketing-payment-greyed-out/)
 *  Thread Starter [acs53](https://wordpress.org/support/users/acs53/)
 * (@acs53)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/events-ticketing-payment-greyed-out/#post-18006720)
 * Darian,
 * I found an event/ticketing update waiting to be installed, and after installatoin
   everything worked normally.
 * No idea why it hung until the update was installed, but everything working fine
   now.
 * Thanks,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Event Tickets and Registration] Events Ticketing payment “Greyed out”](https://wordpress.org/support/topic/events-ticketing-payment-greyed-out/)
 *  Thread Starter [acs53](https://wordpress.org/support/users/acs53/)
 * (@acs53)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/events-ticketing-payment-greyed-out/#post-17999415)
 * A colleague has also looked into this and found the following:-
    1. This is affecting all events.  (I tried booking tickets to Andrews talk next
       month and there is the same issue).
    2. It appears to be browser based.  I tried it on Safari and had no problems : 
       it takes you through to payments and doesn’t hang.  On the other hand Chrome
       hangs on both desktop and mobile.   I just tried it on DuckDuckGo and this errors
       in the same way as Chrome.   Also, it is not working on Microsoft Edge.
 * Since we know this was working until a few days ago, and this is still working
   on Safari, and as far as I can see we did not make any updates to trigger this
   I suspect this is a knock on from something outside our control?  
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Event Tickets and Registration] Event Tickets not working across all platforms of when logged out](https://wordpress.org/support/topic/event-tickets-not-working-across-all-platforms-of-when-logged-out/)
 *  Thread Starter [acs53](https://wordpress.org/support/users/acs53/)
 * (@acs53)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/event-tickets-not-working-across-all-platforms-of-when-logged-out/#post-16945768)
 * Sam,
 * I think it could be my mistake, I did not notice the name and email boxes, which
   if populate then makes the PayPal link work properly. If you don’t fill out those
   boxes the PayPal link does not work. I guess it is getting used to a system. 
   I was testing using an Android phone.
 * Thanks,
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Ticketing issue with different browsers and logged out](https://wordpress.org/support/topic/ticketing-issue-with-different-browsers-and-logged-out/)
 *  Thread Starter [acs53](https://wordpress.org/support/users/acs53/)
 * (@acs53)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/ticketing-issue-with-different-browsers-and-logged-out/#post-16945501)
 * It is the WordPress EventTickets (basic) plugin.
 * Thanks for your advice I have posted the request as you suggested.

Viewing 4 replies - 1 through 4 (of 4 total)