Title: abstractjames's Replies | WordPress.org --- # abstractjames [ ](https://wordpress.org/support/users/abstractjames/) * [Profile](https://wordpress.org/support/users/abstractjames/) * [Topics Started](https://wordpress.org/support/users/abstractjames/topics/) * [Replies Created](https://wordpress.org/support/users/abstractjames/replies/) * [Reviews Written](https://wordpress.org/support/users/abstractjames/reviews/) * [Topics Replied To](https://wordpress.org/support/users/abstractjames/replied-to/) * [Engagements](https://wordpress.org/support/users/abstractjames/engagements/) * [Favorites](https://wordpress.org/support/users/abstractjames/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/page/2/#post-4174590) * *blink* My issues are being resolved via email. Thank you for your continued persistence in assisting me. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/page/2/#post-4174588) * WHAT? I’m no where near to having my issues resolved. WTF? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/page/2/#post-4174586) * Hey Buddy, if I could have gotten help through my email I WOULD HAVE. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/page/2/#post-4174584) * Okay, the Preload Image Effect seems to solve the missing last image not displaying. * Can you please address my other 2 issues? * (Changing the order of the categories) (Having the toggle on feature not causing the galleries to vanish) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/page/2/#post-4174583) * I have not received any emails from you at the email address _[redacted]_ * I have checked my spam folder. Nothing. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/page/2/#post-4174581) * This is the first time I’ve received any indication GhozyLab has replied to me. * [james@opentheshutter.com](https://wordpress.org/support/users/abstractjames/replies/james@opentheshutter.com?output_format=md) is the best email to reach me. * ***UPDATE*** I added to my wpconfig file the request for a wordpress memory limit increase. Didn’t work. * ***SUPPLEMENTAL*** Why would you only answer only one of my questions when I have 3 issues? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/#post-4174579) * Proof: * [http://christinekraus.opentheshutter.com/wp-content/uploads/2013/11/Screen-Shot-2013-11-26-at-6.40.28-PM.png](http://christinekraus.opentheshutter.com/wp-content/uploads/2013/11/Screen-Shot-2013-11-26-at-6.40.28-PM.png) * [http://christinekraus.opentheshutter.com/wp-content/uploads/2013/11/Screen-Shot-2013-11-26-at-6.55.34-PM.png](http://christinekraus.opentheshutter.com/wp-content/uploads/2013/11/Screen-Shot-2013-11-26-at-6.55.34-PM.png) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/#post-4174578) * @wafenss No, sorry — I bought this plugin two weeks ago and it is up to date. In addition and at the very least, GhozyLab should use the information I’ve given them to login to my website and determine if that is in fact the issue. * [@ghozylab](https://wordpress.org/support/users/ghozylab/). I’ve *already* contacted you through the link you submitted. 5 times. With FTP and WordPress logins. How about someone give me an actual email address so I can reach out to them personally? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gallery – Photo Albums Plugin] Easy Media WILL NOT RETURN Support](https://wordpress.org/support/topic/easy-media-will-not-return-support/) * [abstractjames](https://wordpress.org/support/users/abstractjames/) * (@abstractjames) * [12 years, 9 months ago](https://wordpress.org/support/topic/easy-media-will-not-return-support/#post-4174575) * This is such crap! I’ve emailed GhozyLabs 5 times in a month and a half and no one has responded. * Oh, and don’t give me the check your spam folder business because I do that on a daily basis and nothing. * When I try to establish a grid gallery, the last picture always vanishes. Not only that but the turn picture captions to ON, doesn’t work and causes the entire sub-category to vanish. * I can’t believe I got suckered into buying something that seemed so good. * UNBELIEVABLY UNHAPPY! Viewing 9 replies - 1 through 9 (of 9 total)