Title: Tim Sutherland's Replies | WordPress.org --- # Tim Sutherland [ ](https://wordpress.org/support/users/681admin/) * [Profile](https://wordpress.org/support/users/681admin/) * [Topics Started](https://wordpress.org/support/users/681admin/topics/) * [Replies Created](https://wordpress.org/support/users/681admin/replies/) * [Reviews Written](https://wordpress.org/support/users/681admin/reviews/) * [Topics Replied To](https://wordpress.org/support/users/681admin/replied-to/) * [Engagements](https://wordpress.org/support/users/681admin/engagements/) * [Favorites](https://wordpress.org/support/users/681admin/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/681admin/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/681admin/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Agents can’t use existing images when creating listings](https://wordpress.org/support/topic/agents-cant-use-existing-images-when-creating-listings/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [7 months, 1 week ago](https://wordpress.org/support/topic/agents-cant-use-existing-images-when-creating-listings/#post-18673863) * Thanks Beelana * So it’s the agent role that allows agents to edit and create listings. * If we were able to assign an agent also the WordPress editor role then they’d have this capability via WordPress backend? * I’m thinking WordPress editors can create and edit their own posts including access to media library. The client wants this same ability for their agents to avoid same images being uploaded multiple times. * therefore give agents the editor role in addition to an agent and they’ll be able to see listings but also edit them via the backend which would give them the media library functionality that an admin has??? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App] Error 401 maximum credits exceeded](https://wordpress.org/support/topic/error-401-maximum-credits-exceeded/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-401-maximum-credits-exceeded/#post-18585222) * Hi there. I’ve checked one and they were using sendgrid which I’ve reverted to mimic WordPress normal email sending and it works AOK now (plus was able to resend the failed emails). * Following up with the other install now, probably will be sendgrid issue as well. Likely cause is an old sendgrid account that’s probably recently been deleted– sorry for the false alarm. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Store Locator] Google Cloud now charging even for small number of queries using this plugin](https://wordpress.org/support/topic/google-cloud-now-charging-even-for-small-number-of-queries-using-this-plugin/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 1 month ago](https://wordpress.org/support/topic/google-cloud-now-charging-even-for-small-number-of-queries-using-this-plugin/#post-18398676) * Thanks [@farroyob](https://wordpress.org/support/users/farroyob/) * After a couple of hours yesterday of head scratching and then getting onto google technical support I was able to isolate where the issue was and it’s unrelated to your plugin, although good to know about the alternative mapping engines. * Take it easy. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Store Locator] Google Cloud now charging even for small number of queries using this plugin](https://wordpress.org/support/topic/google-cloud-now-charging-even-for-small-number-of-queries-using-this-plugin/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 1 month ago](https://wordpress.org/support/topic/google-cloud-now-charging-even-for-small-number-of-queries-using-this-plugin/#post-18396718) * Thanks [@farroyob](https://wordpress.org/support/users/farroyob/) * All I know is that I recently got an email from Google Cloud saying from March 26 they were going to start charging for excess usage. I checked and couldn’t find any excess and was then charged $30 just for those last few days of March. * Now I’ve got to work out which of the 50+ clients whom I’ve set up with a basic map at the bottom of their website are causing this to happen with very little help from Google support and an extremely confusing interface. According to the calculators I shouldn’t be charged anything however I noticed on this one particular account (that is setup separately to the others) there was $3 charged so was hoping maybe it was something to do with this plugin and it’s features. * All good, I’ll keep on Google. Thanks so much for your prompt reply and suggestions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Is it possible to exclude by category / label etc… in a search shortcode](https://wordpress.org/support/topic/is-it-possible-to-exclude-by-category-label-etc-in-a-search-shortcode/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 6 months ago](https://wordpress.org/support/topic/is-it-possible-to-exclude-by-category-label-etc-in-a-search-shortcode/#post-18114468) * Hi Support Team * In your previous reply you mentioned that * **_The attributes authors=”id” and agent\_id=”id” currently exist for the shortcode es\_my\_listing. The shortcode es\_search\_form does not have them yet, but this is planned for future extensions. _ * Do you have an ETA on when this might occur? Having to list all the es_type and/ or all the es_category using the es_search shortcode can be quite problematic as users can add new types and categories which are then excluded from the search until such time as an admin adds these to the shortcode. * Being able to use author or agent_id would be much better as these details change far less often and are more manageable. * Your response would be greatly appreciated or if anyone knows of the page/area where functionality that’s being worked on is being listed that’d be great too! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Agent Profiles admin screens and Caching](https://wordpress.org/support/topic/agent-profiles-admin-screens-and-caching/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 6 months ago](https://wordpress.org/support/topic/agent-profiles-admin-screens-and-caching/#post-18114467) * Just in case anyone stumbles across this and is wondering what to do – I marked the page in question as non-cacheable. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Is it possible to change the image version used for agent profile picture](https://wordpress.org/support/topic/is-it-possible-to-change-the-image-version-used-for-agent-profile-picture/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 7 months ago](https://wordpress.org/support/topic/is-it-possible-to-change-the-image-version-used-for-agent-profile-picture/#post-18044474) * Thanks for your advice. I’m very time poor now so have just went with the easy option of changing the media thumbnail size and then regenerating the 8 thumbnails individually in question. Much better. * **It’d be a great feature to give users the ability to choose the size of the image to use for agents (or even just select from one of the image sizes available such as medium, large, full etc…).** * 150px x 150px is very low quality on retina screens and presentation is everything in real estate. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Conditional Fields for Elementor Form - Apply Conditional Logic] Can this plugin be used to hide entire steps?](https://wordpress.org/support/topic/can-this-plugin-be-used-to-hide-entire-steps/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 7 months ago](https://wordpress.org/support/topic/can-this-plugin-be-used-to-hide-entire-steps/#post-18044448) * Thanks [@gurpreetk1](https://wordpress.org/support/users/gurpreetk1/) – I ended up finding a paid plugin that used conditions and when there were no fields in a step it skips it (still shows in the steps list but doesn’t take you to a blank page). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Is it possible to exclude by category / label etc… in a search shortcode](https://wordpress.org/support/topic/is-it-possible-to-exclude-by-category-label-etc-in-a-search-shortcode/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 7 months ago](https://wordpress.org/support/topic/is-it-possible-to-exclude-by-category-label-etc-in-a-search-shortcode/#post-18044443) * Thank you. I went with the es_type field and added all of the different types except for the one that we wanted to exclude. * It’d be great if there was an exclude option or ability to filter by authors and/or agent_id for the es_search_form. * I look forward to it! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Show all contact details on single property page](https://wordpress.org/support/topic/show-all-contact-details-on-single-property-page/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 7 months ago](https://wordpress.org/support/topic/show-all-contact-details-on-single-property-page/#post-18026110) * Figured it out. Thanks for the step in the right direction. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Show all contact details on single property page](https://wordpress.org/support/topic/show-all-contact-details-on-single-property-page/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 7 months ago](https://wordpress.org/support/topic/show-all-contact-details-on-single-property-page/#post-18026089) * Thank you. Is there somewhere that you have the plugins built-in functions documented? I simply want to show the email address and mobile phone number in addition to everything else that is being displayed already. * According to your own documentation and following the trail I thought it was the /templates/front/agent/content-archive-info.php that I should be overriding. You mention content-archive.php – is that just a typo or are you referring to a different file (i.e. am I looking in the wrong place)? * $agent->contacts as I know it gets an array of all the contact numbers? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Is it possible to exclude by category / label etc… in a search shortcode](https://wordpress.org/support/topic/is-it-possible-to-exclude-by-category-label-etc-in-a-search-shortcode/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 7 months ago](https://wordpress.org/support/topic/is-it-possible-to-exclude-by-category-label-etc-in-a-search-shortcode/#post-18026084) * Thanks for letting me know. Is there a way to filter the main property search by agent or author in the shortcode? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Estatik Real Estate Plugin] Is it possible to change the image version used for agent profile picture](https://wordpress.org/support/topic/is-it-possible-to-change-the-image-version-used-for-agent-profile-picture/) * Thread Starter [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 7 months ago](https://wordpress.org/support/topic/is-it-possible-to-change-the-image-version-used-for-agent-profile-picture/#post-18026083) * Thanks. Changing this will change all thumbnails and also requires all thumbnails to be regenerated when I only want to change the agent profile pic. * Is there not a hook that can be used or function that can be used to override the agent profile pic and tell it to use a different size such as ‘medium’ or‘ full’. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[LiteSpeed Cache] Admin Bar Missing on front end Divi Sites](https://wordpress.org/support/topic/admin-bar-missing-on-front-end-divi-sites/) * [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 9 months ago](https://wordpress.org/support/topic/admin-bar-missing-on-front-end-divi-sites/#post-17956053) * Thanks for that [@thyran](https://wordpress.org/support/users/thyran/), I will give it a go. Ultimate goal is one config file to rule them all and perhaps starting with this on a small site and rolling it out over time I’ll get to that point. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[LiteSpeed Cache] Admin Bar Missing on front end Divi Sites](https://wordpress.org/support/topic/admin-bar-missing-on-front-end-divi-sites/) * [Tim Sutherland](https://wordpress.org/support/users/681admin/) * (@681admin) * [1 year, 9 months ago](https://wordpress.org/support/topic/admin-bar-missing-on-front-end-divi-sites/#post-17956002) * Any luck with this [@thyran](https://wordpress.org/support/users/thyran/) ? * Having the same issue here. Presented itself on a relatively small divi website so it was easy enough to simply turn off the plugin however as per what you’ve said, if ESI is turned off the issue with contact forms comes back (as the nonce isn’t cached correctly) which is HIGHLY undesirable. * I’ve just setup litespeed on a very large client website with significant benefits however within a week after doing so am having this issue which looks very unprofessional. * [@qtwrk](https://wordpress.org/support/users/qtwrk/) how do we get this logged as a bug? Changes get made all the time for elementor bugs, but don’t see much for Divi??? * In the meantime is there a repo where I can get the previous version (latest working version of 6.3.X as it works AOK and I’ll need to rollback a number of websites similar to [@thyran](https://wordpress.org/support/users/thyran/) - This reply was modified 1 year, 9 months ago by [Tim Sutherland](https://wordpress.org/support/users/681admin/). Reason: fixed some grammatical errors Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/681admin/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/681admin/replies/page/2/?output_format=md)