Title: Andre Gagnon's Replies | WordPress.org

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# Andre Gagnon

  [  ](https://wordpress.org/support/users/2winfactor/)

 *   [Profile](https://wordpress.org/support/users/2winfactor/)
 *   [Topics Started](https://wordpress.org/support/users/2winfactor/topics/)
 *   [Replies Created](https://wordpress.org/support/users/2winfactor/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/2winfactor/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/2winfactor/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/2winfactor/engagements/)
 *   [Favorites](https://wordpress.org/support/users/2winfactor/favorites/)

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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 389 total)

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 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Not what I expected… it’s so much more!](https://wordpress.org/support/topic/not-what-i-expected-its-so-much-more/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/not-what-i-expected-its-so-much-more/#post-18693036)
 * Thanks for the review! Very glad you are liking SureCart.
 * We removed the “Pay-as-you-go” costs for affiliates, revenue boosters, licensing,
   etc a few months ago. These are now included for free on all plans!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] nice try…](https://wordpress.org/support/topic/nice-try-12/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/nice-try-12/#post-18614783)
 * Thanks for the followup. Huh, I’m getting different pagespeed scores and page
   size from SureCart…
 * Either way, just looking at WooCommerce storefront and SureCart demos, SureCart
   is less than half the size… I don’t doubt you could get WooCommerce smaller, 
   but SureCart is just smaller by default. Most importantly, not in front-end assets,
   but database bloat, addon bloat, etc.
 * But I appreciate your opinion, none-the-less. It sounds like you would be happier
   with WooCommerce. Totally fine with that!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] nice try…](https://wordpress.org/support/topic/nice-try-12/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/nice-try-12/#post-18614580)
 * SureCart is absolutely faster than WooCommerce. You can even check our demo site
   here in pagespeed insights.
 * [https://demo.surecart.com](https://demo.surecart.com)
 * Speed Test:
   [https://share.zight.com/eDuDRy4R](https://share.zight.com/eDuDRy4R)
 * It sounds like your theme is maybe not coded properly to support WordPress. Luckily
   we have a setting to drag it into 2025. If you navigate to **SureCart > Tools
   > Advanced** and make sure “On Demand Block Assets” is checked. This will force
   your theme to load block assets only when the blocks are used on the page. We
   don’t enable this by default as it can change the load order of css on your site–
   it should be done by themes directly.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Not ready for Germany](https://wordpress.org/support/topic/not-ready-for-germany/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/not-ready-for-germany/#post-18614565)
 * Hi There!
   Thanks for reaching out. We have several German customers who are able
   to translate things 100%. I think the tricky part is some parts are static strings,
   and other parts can be modified in the block settings directly. For example the“
   purchase” button text can be changed by editing the page and typing what you 
   want there. If there is something specific, please let me know so we can make
   sure to add it. Could you explain more about the tax difficulties you are facing?
   And any other bugs problems? eCommerce can be complex so many times there is 
   a configuration that is not easily found or a confusion on how to set up tax 
   rates, etc. I’m happy to help here.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] SureCart Disable Shipping Address](https://wordpress.org/support/topic/surecart-disable-shipping-address/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [12 months ago](https://wordpress.org/support/topic/surecart-disable-shipping-address/#post-18419707)
 * Hi There,
 * Let me clarify this a bit more. You can completely remove your shipping address
   block from your checkout page. If the products in the cart require shipping, 
   one will be automatically added (i.e. you have physical products or are collecting
   tax).
 * Any questions let me know.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Product images don’t show on the frontend](https://wordpress.org/support/topic/product-images-dont-show-on-the-frontend/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/product-images-dont-show-on-the-frontend/#post-18189931)
 * Sorry, we missed this since it was posted as a review and not a support ticket.
   If you would like to share a link to your site, I’m happy to to take a look at
   the page. We don’t have any other reports of this, so maybe something specific
   to your install.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Speed Optimizer - The All-In-One Performance-Boosting Plugin] Modernize Features, compatibility with WordPress 6.5+](https://wordpress.org/support/topic/modernize-features-compatibility-with-wordpress-6-5/)
 *  Thread Starter [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/modernize-features-compatibility-with-wordpress-6-5/#post-18174364)
 * Hi Plamen,
 * At the very least, they should exclude javascript modules – this is native WordPress
   functionality that can and does break with this setting turned on.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Advanced Shipping Rates/Options](https://wordpress.org/support/topic/advanced-shipping-rates-options/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/advanced-shipping-rates-options/#post-18159494)
 * Hi There,
 * Yes! These things are on the roadmap. We are just getting started with physical
   shipping and are releasing new features here often. This week we are releasing
   more granular shipping territories. I really appreciate the feedback. We will
   get this all added.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Product images don’t show on the frontend](https://wordpress.org/support/topic/product-images-dont-show-on-the-frontend-2/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/product-images-dont-show-on-the-frontend-2/#post-18152957)
 * Ah, okay, glad it is resolved! Please don’t hesitate to reach out anytime.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Erreur 500 internal serveur](https://wordpress.org/support/topic/erreur-500-internal-serveur/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/erreur-500-internal-serveur/#post-18136416)
 * We will get this fixed, but this is simply a developer notice because your WordPress
   install is in debug mode. Depending on your host, there may be a way to toggle
   this off. Otherwise you can edit your wp-config.php and remove any line that 
   looks like `define('WP_DEBUG', 'true')`
 * ![](https://wordpress.org/44bada77-a98c-4254-b38b-d0ac604cc123)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Erreur 500 internal serveur](https://wordpress.org/support/topic/erreur-500-internal-serveur/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/erreur-500-internal-serveur/#post-18135979)
 * Hi There,
 * Thanks for reaching out! Happy to help. It looks like this is a developer notice,
   not an error. Can you look through your logs and find an error? It shouldn’t 
   say “PHP Notice”, but instead “Error”, or “Fatal Error”.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Gutenberg conflict](https://wordpress.org/support/topic/gutenberg-conflict-5/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/gutenberg-conflict-5/#post-18130695)
 * Okay we will take a look. Just a heads-up, Gutenberg plugin is a beta plugin,
   so it’s not stable. It’s not required to use the block editor and SureCart. Here’s
   part of the description from their plugin description:
 * > Are you a tech-savvy early adopter who likes testing bleeding-edge and experimental
   > features, and isn’t afraid to tinker with features that are still in active
   > development? If so, this beta plugin gives you access to the latest Gutenberg
   > features for block and full site editing, as well as a peek into what’s to 
   > come.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Products not filterable by price? & astra templates](https://wordpress.org/support/topic/products-not-filterable-by-price-astra-templates/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/products-not-filterable-by-price-astra-templates/#post-18130378)
 * Hi There! Happy to help.
 * We do have filter/sort functionality on our shop pages. It’s totally possible
   to filter by price and category. Perhaps you don’t have any categories for your
   products yet? You will want to add collections, and you can see you can sort 
   and filter. It might be easier to explain in a video:
 * [https://share.zight.com/6qu1qODw](https://share.zight.com/6qu1qODw)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Product images don’t show on the frontend](https://wordpress.org/support/topic/product-images-dont-show-on-the-frontend-2/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/product-images-dont-show-on-the-frontend-2/#post-18130191)
 * Huh, yeah, this is really weird. Are they showing up in the backend? Maybe there
   is a plugin conflict preventing the images from being fetched via php.
 * Can you check a couple things? Are these images in WordPress? If you have migrated,
   you may need to click the little download icon next to the image in the admin(
   not necessary, but could fix a plugin conflict)
 * We store the gallery as post meta of attachment ids for the post. So each id 
   is an attachment id that we fetch using core WordPress functions.
 * If that doesn’t work, maybe push to a staging environment and temporarily deactivate
   all plugins to rule out a plugin conflict.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Gutenberg conflict](https://wordpress.org/support/topic/gutenberg-conflict-5/)
 *  Plugin Author [Andre Gagnon](https://wordpress.org/support/users/2winfactor/)
 * (@2winfactor)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/gutenberg-conflict-5/#post-18130144)
 * Yes, it works without any additional plugins (like the experimental Gutenberg
   plugin). It sounds like you may be combining scripts, which can cause them to
   load out of order. Some core WordPress scripts ( like wp.a11y (accessibility)
   requires it to load in a specific order. Are you doing any type of javascript
   combining, minification, etc.?
 * [https://surecart.com/docs/caching/](https://surecart.com/docs/caching/)

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