Plugin Support
Rynald0s.a11n
(@rynald0s)
Automattic Happiness Engineer
Hi @sbraunm!
This is very likely your theme or another plugin causing interference.
With that said, I would recommend you temporarily switch to another default WordPress theme, like Storefront, to see if the same happens there. If the issue goes away, then you will need to contact your theme author for further help. If the issue remains, then you will need to disable all plugins except for WooCommerce core, to see if that resolves the issue. If it does, you will need to re-enable each plugin on-by-one until it breaks again and then contact the author of the conflicting plugin.
If you don’t want to make this switch on your live production site, then I would recommend you use a free plugin like https://wordpress.org/plugins/wp-staging/ where you can do the test without it impacting your production site.
You can lear more about conflict testing here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Cheers!
Thanks, did it as adviced, on a staging site. The problem was Jetpack´s “Site acceleration” option!
Thank you!
Hi there,
I’m glad you found the previous reply helpful. I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
