Support » Fixing WordPress » zoom problems on my new constructed webpage

  • Greetings everybody

    I just discovered that my webpage is unable to zoom in and out on my mobile device, except when i open it in my browser. If i open my webpage through a link, like on facebook or messenger nothing happens, but when i correct it at the upper right corner and open it through my browser it suddenly works.

    It leds me to beleive that it must be a WP setting issue cause i tested it on 2 other phones and the problem is the same.

    zoom function should be able to work no matter what right?


    The page I need help with: [log in to see the link]

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  • Moderator bcworkz


    It depends on the viewport meta tag. Yours has disabled zooming:
    initial-scale=1.0, maximum-scale=1.0, user-scalable=0

    You really only want initial-scale=1.0. The current configuration is likely due to your theme. Try switching to the Twenty Twenty-one theme to verify. Check the page’s source HTML and search for “viewport”

    If it’s your theme, ask in their dedicated support channel how you might enable zooming.

    Thread Starter miketc82


    yes i kinda figured that it had something to do with meta tag, but i never thought that my theme had anything to do with it ( i use divi builder )

    Ill look into it.


Viewing 2 replies - 1 through 2 (of 2 total)
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