Title: Zoom not working
Last modified: August 22, 2016

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# Zoom not working

 *  Resolved [dariusneo](https://wordpress.org/support/users/dariusneo/)
 * (@dariusneo)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/zoom-not-working/)
 * I have installed the plugin, as seen [http://lovemeir.com/product/tulisa-off-shoulder-bustier-top/](http://lovemeir.com/product/tulisa-off-shoulder-bustier-top/)
   the zoomed area became 6 small thumbnails instead.
 * Help! 🙁
 * Thank you in advance!\
 * Regards
 * [https://wordpress.org/plugins/yith-woocommerce-zoom-magnifier/](https://wordpress.org/plugins/yith-woocommerce-zoom-magnifier/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/zoom-not-working/#post-5870156)
 * Hi, it may depends on images smaller than the zoom box.
    We will release an update
   fixing this issue.
 *  Thread Starter [dariusneo](https://wordpress.org/support/users/dariusneo/)
 * (@dariusneo)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/zoom-not-working/#post-5870173)
 * Hi support, does it help if i were to upgrade to premium?
 *  Thread Starter [dariusneo](https://wordpress.org/support/users/dariusneo/)
 * (@dariusneo)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/zoom-not-working/#post-5870175)
 * hi support i realized in order for the zoom to work, i have to upload the image
   in 2000×3000 px. May i know whats the recommended or right size i should use 
   for landscape and portrait?
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/zoom-not-working/#post-5870176)
 * hi dariusneo,
    there was a bad behavior in the previous version: if the zoom 
   image wasn’t large enough to be shown inside the zoom area, the empty spaces 
   were filled with the same image, resulting on tiled effect.
 * In the current version, 1.1.6, if the image size isn’t big enough to fill the
   zoom image, the remaining spaces will be left empty.
 * Anyway as general tip, remember that if you change the image size in the plugin
   settings, these new values will be applied only to the new images, not the previous
   ones (for those, please regenerate your thumbnails).
 * On premium version, we have added new settings like disabling the plugin on specific
   products or product categories.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Zoom not working’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-zoom-magnifier/assets/icon.svg?rev=3055439)
 * [YITH WooCommerce Product Gallery & Image Zoom](https://wordpress.org/plugins/yith-woocommerce-zoom-magnifier/)
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 * 4 replies
 * 2 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/zoom-not-working/#post-5870176)
 * Status: resolved