Zones – No postcodes?

  • Resolved markaboutimage

    (@markaboutimage)


    1 year, 6 months ago

    Hi Daniel, first time user of your New Zealand Shipping Zones for WooCommerce pluggin.

    Question, when your plugin is installed and activated, does it populate WooCommerces shipping zones “Limit to specific ZIP/postcodes” with data (ie post codes)? I’m trying to get NZ’s rural delivery sorted and can only think that it can be done by limiting by postcode.

    I’ve installed and activated the plugin, 4 zones within WooCommerce shipping have been added;

    North Island (Rural), Zone region = New Zealand
    South Island (Rural), Zone region = New Zealand
    North Island, Zone region = Everywhere
    South Island, Zone region = Everywhere

    However, there is no limiting by post code contnet, does this sound like how the plugin is meant to function? I was hoping that your plugin would magiaclly populate the rural post codes area.

    I’ve checked the hosting platform and php.ini reports that allow_url_fopen = On (apprently).

    Any feedback is greatly appreciated…

    Regards

    Mark

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Daniel Shaw

    (@chthnc)

    1 year, 6 months ago

    Hello Mark,

    Yes, a successful install should see postcodes populating the “Limit to specific ZIP/postcodes” field for each rural shipping zone. There’s an image beneath the “How it looks” heading showing what this looks like, here: https://danielshaw.co.nz/woocommerce-rural-delivery-shipping-nz/.

    What version of WooCommerce do you have active, please? There was a recent change in WooCommerce affecting how New Zealand regions are assigned (please see https://wordpress.org/support/topic/code-dropping-out-with-latest-woo-update/ for details) but I think you’d only experience that particular issue if you’d installed this plugin on a pre-7.10 version of WooCommerce, then updated WooCommerce.

    Thread Starter markaboutimage

    (@markaboutimage)

    1 year, 6 months ago

    Hi Daniel, thanks for getting back to me.
    Currently WooCommerce Version 7.5.1, yesterday 7.5.0

    Today I deactivated /deleted the plugin then went into WooCommerce and deleted shipping zones that were created by the plugin.
    Reinstalled but same result (shipping zones only, no postcodes).

    The website has been in development for an age, so depending on when 7.1 was release there’s a chance that your plugin was installed early in the piece but from memory we got the same results and thought that what was on display was the offering.

    We’ve ended up banging heads against a brick wall with Rural delivery so reread the details in your plugin… .and perfect fit for our requirement.

    Not sure what to do next but here’s a link to the sites PHP info if that helps:
    https://brickshop.co.nz/i.php

    Any help is greatly appreciated.

    Regards

    Mark

    Plugin Author Daniel Shaw

    (@chthnc)

    1 year, 6 months ago

    Based on this:

    North Island (Rural), Zone region = New Zealand
    South Island (Rural), Zone region = New Zealand
    North Island, Zone region = Everywhere
    South Island, Zone region = Everywhere

    …it seems something is preventing the zone configuration for both postcodes and regions from completing.

    I won’t have a chance to look at this more closely before next week (at the earliest), so perhaps the efficient solution for your specific case is to add the postcodes manually to the rural zones.

    It would be interesting to hear if you experience a successful install of the plugin on a clean WP/WooCommerce installation, or even in a different environment: for example, https://instawp.com/.

    Best,
    Daniel

    Plugin Author Daniel Shaw

    (@chthnc)

    1 year, 6 months ago

    As a basic check: I’ve just verified the plugin continues to install successfully for the most recent WooCommerce version, 7.5.1.

    Thread Starter markaboutimage

    (@markaboutimage)

    1 year, 6 months ago

    Thank for the update Daniel.

    I’ve completed further testing today to try and isolate / locate the issue.

    I have a few dummy sites setup so tried installing on different versions of WooCommerce. I checked that allow_url_fopen was enabled.

    Plugin install;
    Installed on WooCommerce 7.5.1- same issue (fresh install, no other plugins).
    Installed on WooCommerce 7.4 – same issue

    Starting to think this might be more about our hosting than a plugin issue.
    We’re with FreeParking and don’t rate them…

    Based on this – per chance would anything stand out as not correct?
    https://brickshop.co.nz/i.php

    Appreciated your assistance

    Regards

    Mark

    Plugin Author Daniel Shaw

    (@chthnc)

    1 year, 6 months ago

    Hi Mark,

    Nothing obvious stands out in your phpinfo, alas, however this being resolved host-side does seem most likely at this stage. The only other potential thing that comes to mind: do you have a security plugin installed on the site? If yes, it feels unlikely this would be responsible but worth trying an install without it active.

    I’m happy to do a little troubleshooting directly on the site to help find out what’s going wrong. If you’re up for this, probably easiest to continue via email: daniel@chthonic.nz.

    Plugin Author Daniel Shaw

    (@chthnc)

    1 year, 6 months ago

    Addendum: this issue wasn’t resolved due to it remaining unclear why the shipping zones configuration did not complete.

Viewing 7 replies - 1 through 7 (of 7 total)
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