Title: ZohoCRM wrong login/password
Last modified: August 31, 2016

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# ZohoCRM wrong login/password

 *  Resolved [baldteam](https://wordpress.org/support/users/baldteam/)
 * (@baldteam)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/)
 * I just installed the plugin to integrate with ZohoCRM. However, when I enter 
   my login/password for Zoho, I always get the error message “Wrong login/password”.
   
   Is there something to do on ZohoCRM side to make this work?
 * Thank you
 * [https://wordpress.org/plugins/wp-leads-builder-any-crm/](https://wordpress.org/plugins/wp-leads-builder-any-crm/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [smacksupport](https://wordpress.org/support/users/smacksupport/)
 * (@smacksupport)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/#post-7264067)
 * Kindly check the given username and password is correct. Also kindly check any
   space present when you enter your username and password in our plugin settings
   page.
 * If you still face the same problem kindly send your details to support (at) smackcoders(
   dot) com
 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/#post-7264303)
 * Hi ,
 * We have provided support for syncing data to Zoho accounts with Two Factor Authentication
   enabled. Please install the latest update and you can use TFA now.
 * Thanks for using the plugin and for your support.
 *  [VeepEnergy](https://wordpress.org/support/users/sxpiv/)
 * (@sxpiv)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/#post-9237567)
 * Hi,
 * I installed your app today and I registered to Zohocrm as well.
    I set my account
   and the 2 way authentication, however I couldn`t synchronize your app with zoho
   crm.
 * I have the same issue like baldteam had a year ago.
 * I also checked for spaces, but nothing changed.
 * Please help me.
 * Thank you!
 *  [VeepEnergy](https://wordpress.org/support/users/sxpiv/)
 * (@sxpiv)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/#post-9237622)
 * Hi,
 * I solved it.
    Your app didnt take my business email address.
 * The solution was:
    I used the company gmail address to make a new profile on 
   zoho, and your app take the gmail email address as a username correctly.
 * So by this way, the problem is solved. thanks
 *  Plugin Contributor [smacksupport](https://wordpress.org/support/users/smacksupport/)
 * (@smacksupport)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/#post-9240201)
 * Hi,
 * It’s great to hear that you have solved the problem.
 * For further queries, kindly contact us at [support@smackcoders.com](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/support@smackcoders.com?output_format=md)
 * Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘ZohoCRM wrong login/password’ is closed to new replies.

 * ![](https://ps.w.org/wp-leads-builder-any-crm/assets/icon.svg?rev=2728437)
 * [Lead Form Data Collection to CRM](https://wordpress.org/plugins/wp-leads-builder-any-crm/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-leads-builder-any-crm/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/wp-leads-builder-any-crm/active/)
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 * 5 replies
 * 4 participants
 * Last reply from: [smacksupport](https://wordpress.org/support/users/smacksupport/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/zohocrm-wrong-loginpassword/#post-9240201)
 * Status: resolved