Title: ZipWP Failure
Last modified: April 29, 2024

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# ZipWP Failure

 *  Resolved [toprobroy](https://wordpress.org/support/users/toprobroy/)
 * (@toprobroy)
 * [2 years ago](https://wordpress.org/support/topic/zipwp-failure/)
 * This is stuck. I’ve purchases Spectra Pro and have an account at Zip WP
 * So I’m trying this out and it stuck at 70%. It’s been about an hour and a half.
   
   When I bought SP, it said it included Priority SupportThis is not going well 
   Sujay?
 * Even a password reset for [https://app.zipwp.com/](https://app.zipwp.com/) hasn’t
   arrived in that timescale. Nothing in Spam
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fzipwp-failure%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Mohsin Ghouri](https://wordpress.org/support/users/mohsinbsf/)
 * (@mohsinbsf)
 * [2 years ago](https://wordpress.org/support/topic/zipwp-failure/#post-17722603)
 * Hi [@toprobroy](https://wordpress.org/support/users/toprobroy/),
 * We apologize for any inconvenience you’ve experienced.
 * I see that you’ve opened a ticket regarding the same issue, and our team is already
   actively assisting you with it. Your ticket has been flagged as a top priority,
   and our team is dedicated to resolving your issue as quickly as possible.
 * To ensure efficient communication and resolution, we kindly request that you 
   continue the conversation within the existing ticket. This will allow us to maintain
   focus and provide you with the best support possible.
 * If you have any further questions or concerns, please feel free to reach out.
   We’re here to help!
 * Have a wonderful day!
 *  Thread Starter [toprobroy](https://wordpress.org/support/users/toprobroy/)
 * (@toprobroy)
 * [2 years ago](https://wordpress.org/support/topic/zipwp-failure/#post-17723248)
 * Thanks yes I have. However, today I was told the Tech Team needed access to my
   Site.
 * I told them a few hours ago that I believe I’ve sorted it and have no acknowledgement,
   not even on Facebook, that they have the information they need.
 * It’s frustrating not knowing when a simple yes or no can tell us a lot? Grrr!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘ZipWP Failure’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [toprobroy](https://wordpress.org/support/users/toprobroy/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/zipwp-failure/#post-17723248)
 * Status: resolved