Title: ZIP Import error: file cannot be opened
Last modified: August 21, 2016

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# ZIP Import error: file cannot be opened

 *  Resolved [Daytona1](https://wordpress.org/support/users/daytona1/)
 * (@daytona1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/zip-import-error-file-cannot-be-opened/)
 * Hello,
    I just exported some tables by creating:
 * tablepress-export-2014-01-18-13-46-25-csv.zip
 * When I try to import in another installation, I get the error:
 * Zip file cannot be opened.
 * Same is when I try HTML.
 * So, what can I do ?
 * Thanks for supporting me !
 * [http://wordpress.org/plugins/tablepress/](http://wordpress.org/plugins/tablepress/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/zip-import-error-file-cannot-be-opened/#post-4517952)
 * Hi,
 * thanks for your post, and sorry for the trouble.
 * My assumption here is that the exported ZIP file is somehow corrupted, maybe 
   because the ZIP Extension in PHP has some problem.
 * Does this ZIP file work fine on your local computer, i.e. can you extract the
   CSV files to a folder?
 * Regards,
    Tobias
 *  Thread Starter [Daytona1](https://wordpress.org/support/users/daytona1/)
 * (@daytona1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/zip-import-error-file-cannot-be-opened/#post-4518044)
 * Hi Tobias,
 * Schön, dass Du antwortest.
 * Well, the ZIP file was corrupted indeed for reasons, I do not know.
    Because,
   it did not work on my PC as well.
 * I could reapair the file with ZIP repair tool and then the import worked in a
   minute and fine.
 * So, I dont know where and how the files are zipped, so you should know better,
   where the reason for the issue might be.
 * Anyway, my case is, happily, closed.
 * Grüßle
 * Daytona
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/zip-import-error-file-cannot-be-opened/#post-4518045)
 * Hi,
 * most likely this was a temporary issue on your server, where the file was not
   created properly, maybe because of memory reasons. Another possibility would 
   be that it was corrupted during the download maybe.
 * Regardless, good to hear that you were able to fix this with that tool, and that
   the import worked! 🙂
 * Best wishes,
    Tobias
 * P.S.: In case you haven’t, please [rate TablePress](http://wordpress.org/support/view/plugin-reviews/tablepress)
   here in the plugin directory. Thanks!
 *  Thread Starter [Daytona1](https://wordpress.org/support/users/daytona1/)
 * (@daytona1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/zip-import-error-file-cannot-be-opened/#post-4518046)
 * Hi Tobias,
 * just for me to know: where is the place, the zipping software is installed usually?
   
   On the server, in WP, in the plugin ?
 * I ask because I meanwhile had a similar error with an export from another plugin
   and would like to find out where the bug really is.
 * Grüße
 * Daytona
 * PS: I rated your plugin and did even something better: I just sent you little
   donation for your work and supporting me…..-)
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/zip-import-error-file-cannot-be-opened/#post-4518048)
 * Hi,
 * first: Thanks for the donation and the rating, I really appreciate it!
 * The ZIP software that is used is part of the PHP program on the server (and depending
   on how it’s configured it might be a library on the server as well). See [http://www.php.net/manual/en/zip.installation.php](http://www.php.net/manual/en/zip.installation.php)
   for more. So, it’s not directly part of WordPress or a plugin.
    This means that
   you will not really be able to fix this yourself (unless you are the admin of
   the server or have `root` access), but should contact your webhost company about
   this.
 * Regards,
    Tobias

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘ZIP Import error: file cannot be opened’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/zip-import-error-file-cannot-be-opened/#post-4518048)
 * Status: resolved