Support » Plugin: Document Gallery » Zip files

  • DH

    (@debraholder)


    My zip files are opening in a 403 forbidden page in the browser. Please can you tell me how to get them to open up correctly.

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  • Plugin Author Dan Rossiter

    (@danrossiter)

    debraholder,

    This is almost certainly unrelated with DG. Can you browse to the zip file location (just from the media manager)? It sounds like permissions for your upload directory aren’t configured correctly on your server.

    For reference, DG just uses the URL that WordPress already has record of to link to the attachments in your gallery. If those URLs aren’t functional, there’s not much DG can do about that.

    -Dan

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