Support » Plugin: Online Backup for WordPress » ZIP file not transferrable in FileZilla?

  • Sorry, this is partly in Dutch, but I got a fatal error whilst uploading the .enc file in Filezilla.
    What have I done wrong? Note: I am an absolute beginner in this…

    This is the error FileZilla comes up with:

    Upload starten van C:\Users\Pel\Downloads\website backup\
    Commando: CWD /domains/
    Antwoord: 250 CWD command successful
    Commando: TYPE I
    Antwoord: 200 Type set to I
    Commando: PASV
    Antwoord: 227 Entering Passive Mode (91,218,124,71,206,87).
    Commando: STOR
    Antwoord: 550 Permission denied
    Fout: Fatale bestandsoverdrachtsfout

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  • Plugin Author Online Backup


    Hi alter000,

    This is symptomatic of a poorly configured server. PHP might have created the decrypt folder and it might be running as a different user to your FTP, probably a shared user (which is where the configuration becomes poor and unsecure).

    Try deleting the decrypt folder and creating it yourself, then upload into it. Although chances are the entire wp-content/plugins structure is owned by the shared PHP user so you’ll probably not be able to, in which case you’ll most likely need to contact your host I’m afraid.



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