Support » Installing WordPress » .ZIP download folder is empty – cannot extract

  • I’ve downloaded several times over the past couple weeks and even several times today. I can’t extract the files, so I can’t FTP it to my host to set up my website.

    When I right-click to Properties > Details, I can see that the folder has 771 KB of data.

    However, when I try to extract / decompress the files, I get the following error:

    Compressed (zipped) Folders Error
    Windows cannot open the folder.
    The compressed (zipped) folder (…)/ is invalid.

    Is there a mirror where I can redownload WordPress, or some other solution? Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • To clarify, I get the error message above when I double-click to open the folder.

    When I manually navigate to the parent folder (Desktop) and right-click on the .zip and click “Extract All,” I get the following error:

    Cannot Complete the Compressed (zipped) Extraction Folders Wizard
    The compressed (zipped) folder is empty.

    Before you can extract files, you must copy
    files to this compressed (zipped) folder.

    OK, I used BlueHost’s 1-step install, but I’m leaving this message open in case it helps others. This appears to still be a problem. Thanks!



    Forum Moderator

    I’ve just downloaded a copy and opened the zip file without any problems.

    Right, I know it’s not an issue for everyone, or the forums would have been blowing up. I don’t know why there is a problem, but I still see it. Just thought I’d let you know.

    Is there any information I can provide that would help diagnose?

    Has anyone else encountered this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
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