Title: Zip Code Filtering Bug
Last modified: May 7, 2026

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# Zip Code Filtering Bug

 *  Resolved [marketeeringroup](https://wordpress.org/support/users/marketeeringroup/)
 * (@marketeeringroup)
 * [1 week ago](https://wordpress.org/support/topic/zip-code-filtering-bug/)
 * I’m using Directorist on our site for an advisor directory, and need to be able
   to search for advisors by distance from a zip code. I’ve added the Zip/Post Code
   and Radius Search fields to our Search & Filter sidebar, and added a zip code
   field to the individual listings.
 * It seems like the search may be working when I first input the zip code into 
   the zip code filter field, as it brings up matching advisors immediately on text
   input.
 * However, if I click anywhere on the page, or even click off the page, into another
   window, it reloads the directory immediately with “No listings found”. And from
   there, adjusting the radius also has no effect.
 * Can you let me know what may be causing this issue, and how I can fix it?
 * Thanks in advance for the help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fzip-code-filtering-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Mahfuzul Alam](https://wordpress.org/support/users/mahfuz87/)
 * (@mahfuz87)
 * [2 days, 16 hours ago](https://wordpress.org/support/topic/zip-code-filtering-bug/#post-18905426)
 * Hello there
   Thank you for reaching out. It looks like a site-specific issue to
   me. Sometimes it happens when it conflicts with other themes or plugins. In this
   case, we investigate this issue on the user’s website and try to find and fix
   the incompatibility. Can you please create a support ticket on our website in
   directorist? We will assign a developer to fix this issue on your website.
 * Kind regards

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Mahfuzul Alam](https://wordpress.org/support/users/mahfuz87/)
 * Last activity: [2 days, 16 hours ago](https://wordpress.org/support/topic/zip-code-filtering-bug/#post-18905426)
 * Status: resolved