Support » Plugin: StatCounter - Free Real Time Visitor Stats » Zero, zilch, no support

  • Website has a contact form which acknowledges receipt of message but you never get a response.

    Regular emails are sent encouraging you to upgrade to Premium with a Reply to address address for queries. An auto-acknowledgement email with ticket number is sent. But the ticket is never responded to.

    My advice is not to install StatCounter and if you have remove the plugin.

Viewing 1 replies (of 1 total)
  • Plugin Author StatCounterSupport

    (@statcountersupport)

    Hi,

    Very sorry we did not reply to your email. Normally we reply to emails within 24 hours. Please tell me more about the problem you are seeing?

    Kind regards
    Rory
    Statcounter team

Viewing 1 replies (of 1 total)
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