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Slow support

  • paid for fifteen plus and have a small problem. 3 emails later and no response. not a happy bunny, hence low stars. Looks nice, but lack of support makes it difficult to get right
    Amended after support eventually solved the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
  • problem solved finally, but cannot change stars

    Moderator Jan Dembowski

    @jdembowski

    Brute Squad and Volunteer Moderator

    Zero support for paid version so far

    You really should not be reviewing the commercial version in these forums. That’s not what these review forums are for, just the version in the WordPress repo here.

    esmi

    @esmi

    Forum Moderator

    Jan’s right but if you do want to correct this, you can amend the number of stars awarded by simply visiting https://wordpress.org/themes/fifteen/

    Oh ok apologies! thanks for putting me straight 🙂 Was just a bit fed up getting no response from the developer, but appreciate your point. Feel free to delete if you want ….

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Slow support’ is closed to new replies.
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