Title: Zero stars
Last modified: August 2, 2023

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# Zero stars

 *  [art2dev](https://wordpress.org/support/users/art2dev/)
 * (@art2dev)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/zero-stars-10/)
 * After switching to this shiny new plugin, no one could pay on the checkout page:“
   no shipping methods were selected”
 * Contacted support twice. No answer for a week. We are using another PayPal plugin
   now.
 * Good luck with this crap.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/zero-stars-10/#post-16941590)
 * Hi there,
 * Thank you for your feedback.
 * We regret to hear about your recent experience. However, there seems to be a 
   misunderstanding. Our records indicate that:
    1. Your [support forum post](https://wordpress.org/support/topic/no-shipping-method-has-been-selected-9/)
       was responded to promptly.
    2. Your (single) [private support request](https://woocommerce.com/document/woocommerce-paypal-payments/#get-help)
       received a response from our support team within 24 hours, and our system confirms
       that our response was read. We did not receive any further communication.
 * Our team provides high-quality products and efficient customer service. We recommend
   double-checking your contact points with us, as we are committed to resolving
   any issues you might have faced.
 * We understand you’ve found a different solution that suits your needs. That’s
   completely fine. We just want to clarify our support timeline for the sake of
   transparency and accuracy.
 * Kind regards,
   Niklas

Viewing 1 replies (of 1 total)

The topic ‘Zero stars’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/zero-stars-10/#post-16941590)