Zero rated for VAT note

Resolved kfrancik
(@kfrancik)

6 years, 6 months ago

Hi,

Firstly, thank you for your plugin which works well! We use the free version and maybe it is why we have a small problem.

The note “Zero rated for VAT as customer has supplied EU VAT number” is added to all invoices when vat is 0 not just to EU vat payers. We also have non-EU customers, they pay zero VAT and in this situation, this note is incorrect. Also, some customers can use the vouchers for free samples and the same note is also generated.

Is it possible to remove this note, or differentiate it depending whether this is indeed a EU VAT customer or not.

Thanks
Kate

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Bas Elbers
(@baaaaas)

6 years, 5 months ago
Hi Kate,

You could have a look at below code. Maybe you are using an older version of the VAT number plugin and it is using a different value?
Can you send me your WooCommerce System Status?
```
// Zero Rated VAT message.
			if ( 'true' === $templater->get_meta( '_vat_number_is_valid' ) && count( $order->get_tax_totals() ) === 0 ) {
				_e( 'Zero rated for VAT as customer has supplied EU VAT number', 'woocommerce-pdf-invoices' );
				printf( '<br />' );
			}
```
Regards,
Bas
Thread Starter kfrancik
(@kfrancik)

6 years, 5 months ago

Hi Bas,

Thank you, but unfortunately it doesn’t work 🙁
I added my system status below. I will be grateful for your help.

Regards,
Kate

System status:

### WordPress Environment ###

Home URL: http://adsimulo.com
Site URL: http://adsimulo.com
WC Version: 3.2.1
Log Directory Writable: ✔
WP Version: 4.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.31
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.54.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.36
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
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SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

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WC Database Prefix: wp_
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shop_webhook: 3
wpcf7_contact_form: 16
wpsc-product: 46

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (17) ###

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Child Theme Configurator: by Lilaea Media – 2.2.8.1
Contact Form 7: by Takayuki Miyoshi – 4.9
Cookie Notice: by dFactory – 1.2.39
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Shortcodes Ultimate: by Vladimir Anokhin – 5.0.0
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.13.11

WooCommerce Customizer: by SkyVerge – 2.5.0 – Not tested with the active version of WooCommerce
WooCommerce EU VAT Number: by WooCommerce – 2.3.2 – 2.3.3 is available – Not tested with the active version of WooCommerce
WooCommerce SagePay Form and SagePay Direct Gateway: by Andrew Benbow – 3.9.1 – Not tested with the active version of WooCommerce
WooCommerce PDF Invoices: by Bas Elbers – 2.9.7 – Not tested with the active version of WooCommerce
WooCommerce Subscriptions: by Prospress Inc. – 2.2.12 – 2.2.14 is available – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.2.1 – 3.2.3 is available
Yoast SEO: by Team Yoast – 5.6.1

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API Enabled: ✔
Force SSL: ✔
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
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Number of Decimals: 2
Taxonomies: Product Types: external (external)
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subscription (subscription)
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Cart: #1157 – /basket/
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My account: #1159 – /my-account/
Terms and conditions: #305 – /terms-of-use-and-sale/

### Theme ###

Name: AdSimulo – AccessPress Parallax Child
Version: 1.26.2.1476998986
Author URL: https://accesspressthemes.com/
Child Theme: ✔
Parent Theme Name: AccessPress Parallax
Parent Theme Version: 1.56
Parent Theme Author URL: https://accesspressthemes.com/
WooCommerce Support: ✔

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Overrides: accesspress-parallax-child/woocommerce/emails/customer-new-account.php

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WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

### WC Pages Translations ###

Shop base:
Cart:
Checkout:
My account:
`

Thread Starter kfrancik
(@kfrancik)

6 years, 5 months ago

Hi Bas,

It is me again.
I checked settings of the plugin and I was using the template micro:-(
When I chose minimal everything started to work perfectly!

Thank you again for your help and sorry for the confusion.

Many thanks
Kate

Viewing 3 replies - 1 through 3 (of 3 total)

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