• Resolved dmat589

    (@dmat589)


    Hi, I”m trying to get the photonic plugin (version 1.62) to work on my website. I’m using the modality free theme, and when entering the shortcode:
    [gallery type='zenfolio' view='photos' object_id='f2332xxxxx' kind ='recent' ]
    I get the following on my page:
    “An unexpected error has occurred. Please try again later. If this problem persists, contact Support.”

    My zenfolio id is correct.

    Would you be able to offer a suggestion on how I might correct this?

    Thank you.

    • This topic was modified 7 years, 2 months ago by dmat589.
    • This topic was modified 7 years, 2 months ago by dmat589. Reason: added plugin version to aid in clarity
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  • Plugin Author Sayontan Sinha

    (@sayontan)

    Recent photos cannot be shown for an individual user (there is no provision in Zenfolio’s API for that). What is happening is, if you say view='photos' and pass object_id='xxx', the plugin tries to look for a photo with id xxx, doesn’t find anything, then returns an error.

    If you wish to show all your photos, you can do so using the Groups or Group Hierarchy feature, or you could show an individual photoset.

    Thread Starter dmat589

    (@dmat589)

    Thank you Sayontan! That’s exactly what I was trying to do. I think that I’ve got it figured out now. The Groups feature is what I was shooting for, but it didn’t realize it until your message.

    Thank you again for a great plugin!

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