Support » Plugin: WP YouTube Lyte » YT thumbnail not appearing

  • fashionwanderer

    (@fashionwanderer)


    The youtube video is black with the red play button in the middle.
    Why isnt the plugin pulling the youtube thumbnail.

    On my other site the thumbnail is pulled and fills the spot.
    any suggestions?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    I get a “403 forbidden” error on the thumbnail, so something is blocking the locally cached thumbnail being served. Either disable local thumb caching or ask your hoster (or configure your security plugin) to make sure PHP inside wp-content/plugins/ (especially wp-content/plugins/wp-youtube-lyte/lyteCache.php) can be accessed directly?

    hope this helps,
    frank

    Thread Starter fashionwanderer

    (@fashionwanderer)

    Hello Frank,
    This appears to have resolved the issue.
    Thank you for the response.
    Kind regards,
    Joshua

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    you’re welcome, feel free to leave a review of the plugin and support here! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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