Support » Plugin: SlideDeck 2 Lite Responsive Content Slider » Youtube videos updating slowly.

  • Resolved judah75


    I’m having a problem with SlideDeck 2 taking a long time getting recently uploaded videos from our Youtube page. In one case the newest Youtube video didn’t show in the slider for almost three hours; however, in a few other cases videos have taken a full day or more.

    Is this normal or is there a fix? When I change the settings and then change them back, the slider preview shows the new video, but when I save the settings the new video is missing again.

    My boss is getting on my case about this, so any help is greatly appreciated.

    The website is

Viewing 3 replies - 1 through 3 (of 3 total)
  • It sounds like your cache duration is set too high. In the content tab of your deck, there’s a cache duration setting. It’s default is 1800 seconds (30 minutes) but you can reduce this to a more frequent value such as 120 seconds.

    I’m not sure about the 3 hour issue. Perhaps a caching plugin elsewhere on your site was medling?

    Thank you! I can’t explain the one 3 hour issue, but I’m pretty sure you’re right on about the rest. I’ve changed the cache duration as its default was 1800, though on my ‘Manage SlideDecks’ page it indicates minutes, not seconds. 1800 minutes being 30 hours sounds like that was my problem.

    Again, thank you very much!

    Oh I’m glad it helped.
    And yes you are right about the minutes mistake. I misspoke.

Viewing 3 replies - 1 through 3 (of 3 total)
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