Support » Fixing WordPress » Youtube Embeds Stopped Working

  • Hi

    We have youtube videos embedded on thousands of pages of our website, as a URL, at the beginning of a Woocommerce product description.

    We noticed that many, if not most of them, stopped showing the video and only show the URL.

    We (of course) set up a staging site, disabled every single plugin except Woocommerce, and switched the theme to Storefront, and the issue remains:

    https://tinyurl.com/2a8hczhc

    When we EDIT a published product page that has this issue, it fixes the embed and the video shows up:

    https://nomadicsupply.com/product/diode-dynamics-ss5-led-pod-pro-white-combo-pair-driving-flood/

    But we obviously will not be manually opening over 5,000 individual product pages just to fix this issue…so, does anyone have a quick fix besides opening and re-saving ever single page of the website?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    I recommend asking at https://wordpress.org/support/theme/storefront/ so its developers and support community can help you with this.

    Thread Starter joyryde

    (@joyryde)

    Hi, that’s only a theme that wordpress uses for Woocommerce testing. Not part of this issue.

    Hi @joyryde
    Sorry for the trouble. How did you embed the YouTube video? Did you use iframe, shortcode, Gutenberg block, or classic editor’s embed option? Please share the details about the issue and also try to include some screenshots from your backend (product edit page) so I or someone could take a look and help you. 😃

    Thread Starter joyryde

    (@joyryde)

    Hi there. It’s in the screenshot that was provided above.

    Hi @joyryde
    Sorry for the delay. I was looking for screenshots about the dashboard or backend. I’d like to see how you’ve embedded the video on the product desction.

    Thread Starter joyryde

    (@joyryde)

    We simply paste the URL into the description, and it automatically changes to a video. Unless you upload products via CSV, which is how most people add new products, in which case, it remains a URL forever, unless you manually edit a product page and update it.

Viewing 6 replies - 1 through 6 (of 6 total)
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