Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author embedplus

    (@embedplus)

    Hi,

    Have you looked at the gallery options section in the plugin’s settings page?
    Here’s also a video pointing out where in the first 10 seconds.

    -EmbedPlus Team

    Thread Starter joesal1962

    (@joesal1962)

    Yes I see that. But it doesn’t let me input anything. In fact, none of the links or inputs work in the settings page. I also uninstalled and reinstalled plugin and got the same thing.

    Plugin Author embedplus

    (@embedplus)

    Here are two things to try:

    1) A different web browser than the one that you’re using. For example, if you use Firefox or Safari, try Chrome — or vice versa.

    (if that doesn’t work, try to…)

    2) Incrementally disable other plugins (one by one), refresh, and retry pasting the API key until you’re able enter it. Unfortunately, we’ve seen users with plugins that somehow cause issues with other plugins’ backends.

    -EmbedPlus Team

    Plugin Author embedplus

    (@embedplus)

    3) Also make sure you’re using the most current version of the plugin and WordPress

Viewing 4 replies - 1 through 4 (of 4 total)
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