[closed] Your WordPress.com account,..., is not authorized to view the stats of this blog (2 posts)

  1. TransitionVillage
    Posted 5 years ago #

    I have WordPress hosted on my domain and was using the WordPress.com Stats prior to the upgrade to 3.1 and some other changes.

    Now, I am seeing the message:
    Your WordPress.com account, transitionvillage is not authorized to view the stats of this blog.
    The blog, is of course, my transitionvillage blog.

    Sorry to say, I am somewhat confused, and perhaps you will be too, but here goes...

    My email address is admin@transitionvillage.com
    My site domain is transitionvillage.com
    I log into WordPress at http://www.transitionvillage.com/wp-admin using my account called "admin", which appears in the upper right corner.

    Now, when I installed the plugin, it said I needed a WordPress.com account to use it. So I registered my email address admin@transitionvillage.com. I would have preferred to use the username "admin" but WordPress.com got kind of pissy about that, so I registered "transitionvillage" as the username for this email address.

    I then picked up an API key and dropped it in on my hosted site, per the instructions to install the plugin. I seem to remember stats working prior to the 3.1 upgrade, thinking how nice it was to see stats just like some WordPress.com blogs I run, prior to starting this venture into a hosted WordPress. Or perhaps I had not noticed the current issue; I cannot time travel to confirm.

    Now however, I login to my hostedwordpress blog at http://www.transitionvillage.com and instead of seeing the expected site stats on my dashboard, I get this complaint "Your WordPress.com account, transitionvillage is not authorized to view the stats of this blog."


    Note: My wordpress.com account is "TransitionVillage" not "transitionvillage" or perhaps case sensitivity is not an issue.

    Now, the last part here is that I log into TransitionVillage on WordPress.com and tell it that http://www.transitionvillage.com is one of my blogs.

    On THAT blog, looking at Site Stats, I have the option to choose which of my blogs for which to see stats. When I choose my hosted http://www.transitionvillage.com from the pulldown widget in the upper right, I get...

    You are not a member of this site.

    If you have just installed the WordPress.com Stats plugin, this error probably appeared because the API key entered in the plugin belongs to a different WordPress.com user account.

    The owner of the API key must visit this site's stats page to grant access.

    You are logged into WordPress.com as transitionvillage. To switch accounts, log out.

    Now, THAT's FUNNY because, this is the WordPress.com account I established to get the API key. THIS would have been a nice explanation on my hosted WordPress site where I got the terse message described above. Nevertheless, somethings is mucked up. I also verified the APIkey is the same on this wordpress.com account and is configured the same in my hosted account, as described earlier in my post.

    Did this ever work before? Yes, I just verified. Not time travel, but I see I posted about this plugin previously, when I first tried to install it.

    So, what is hosed up? And more importantly, how do I get the plugin working again on my http://www.transitionvillage.com installation of WordPress?


  2. esmi
    Forum Moderator
    Posted 5 years ago #

    Please see the other threads on this topic.

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